Stamps.comReviews 311

I am an attorney with a solo practice who was totally fed up with our local post office where I used to spend far too many hours waiting in line.Stamps.com allows me to produce professionally appearing stamped envelopes in seconds and to replenish my stock of postage just by the click of a computer button. Over the years I have had many conversations with stamps.com customer service people and have found them to be unfailingly knowledgeable and courteous. Stamps.com offers an ingenious, time-saving improvement to my work life. It is money well-spent!

I have had the service for over four years now and I am very pleased to say that it saves me a lot of time. Looking back, I have save the many trips going to the post office. I do not have to be concerned about running out of stamps, envelops, boxes, labels, etc. because everything I need for mailings can be right to my door in a few days. As a matter of fact, the only time I have gone to the post office lately is when I am on my way to the vicinity, and I decide whether I want to drop off.

STAMPS.COM JUST SAVES ME SO MUCH TIME!

I've been using Stamos.com for several years and I DO like the convenience. But 2 points:
First when attempting to print postage for a unusual mail piece the program tells me to print the postage in form such and such. I am very willing to order a small supply of whatever form is suggested, but I'm unable to find an reference to such a form number when attempting to order same.
Second, My mailing needs have become smaller over the past couple years and I very disappointed that you do not offer a reduced monthly cost for the tiniest mailers, I. E. Me!

Have only had it a few weeks. Very convenient, which makes it worth the cost, given that we live far from a post office but mail packages a few times a week. Very disappointed that several types of labels cannot be used from a Mac computer, as they are only supported by the PC-only software. I may not have enrolled had I known this. They even "let" me purchase $$ worth of labels from my Mac computer when I joined, only to find out I can't use them

Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!

At first I was opposed to paying a monthly fee for a postage service so I bought a postage meter from another company to use for my small business. What I saved in a monthly fee was not worth the frequent battles to get my billing corrected, so I switched to Stamps.com. Yes, there is a charge for the stamp labels to print on, but this is offset by the reduced cost of first class postage versus stamps purchased at the PO. I love being able to print postage for packages and just walk into the post office and drop my packages in the box without waiting in the long lines at the post office! For personal use, I love being able to buy the special stamps labels for birthdays and other occasions. There are two reasons I gave four stars instead of five. One is that all the Christmas stamp labels are secular and there isn't even one religious one. Two is that software upgrades are difficult to accomplish because it keeps seeing the old software as open and will not allow the upgrade to be installed.

I like Stamps.com because I like the ability to create a specialty stamp for my business. It can get expensive though. Recently, the monthly fee went up to $17.99. I know they need to make a profit, but I believe that the monthly fee is getting pretty steep, and I'm not sure what it's for except access to the site. You pay the monthly fee, then for the price of the postage, then the price of the printed stamps. Then postage increases in price. I'm just not sure it's worth it anymore. I've considered dropping it, and if there are more price hikes, I'm pretty sure that's what I will do, even though I do like the service. It's all coming down to budget and what's really important.

My company ships a lot of media mail (music books). With the USPS, we have to take the packages to the local post office. They won't allow you to print media mail labels on their USPS website. However, with Stamps.com, we are able to print the labels and the postal carrier picks up the package and scans it on the spot. This saves us a lot of time and money constantly driving back and forth and standing in line! The other Stamps.com options are great. I recommended Stamps.com to everyone we know. We have added a photo below and blocked out the owner's address for privacy.