Ordered some gels and they came as expected. No issues with the product.
"Cancelled my item before it was even processed and shipped. They kept promising to refund but 4 weeks now and no still no refund. I eventually had to call my credit card and dispute the charge. "So sorry. Our sale department is still working on Dec 22 but accouting dept has left for the holiday until Jan 1st" was their latest excuse. Pathetic!"
With the aid of utilizing your exceptional administrations, we're satisfied that your products are completely desirable, so i'd prescribe you to the those who make use of your first rate administrations.
First order contained a few incorrect items. Second item I ordered did not work until I took it apart and cleaned it, then banged my hand on the side.
I have to say though, customer service corrected my incorrect order right away.
Easy to orderonline. The only drawback is that after you place the order you don't get an email confirmation or acknowledgement like most send, so I actually spent a couple of days wondering if Stage Lighting was a legit company as nothing acknowledged. Then within about 3-4 days I got shipping confirmation!
The manufacturing of the grid components is top notch, excellent work.
Hollyce very helpful and I appreciated her follow up. The product arrived in a timely manner and I am very pleased with it.
I had a great experience with SLS. They were able to quickly answer my questions and get my order shipped within (2) days. They are easy to communicate with and they are very kind and respectable.
Didn't take long to receive the gels for our stage lights. They work perfect! Thank you again :) We will definitely contact you again in the near future.
Have a great day!
Jill Parker/ Filthy Jill and the Muscles
I initially ordered the wrong part and only realized it when trying to implement one of the ones received. Stefan Serna was a great help to get the correct parts and return the others. This was completely my error but Stefan handled it like the customer really matters.
I placed my order on 04/16/20, got a confirmation e-mail and my credit card was charged two days later. I still have not received my order 28 days later. I have called and e-mailed customer service several times... no answer or response. My review contains one star and one finger.
We ordered some Tie Line for our production team to use. Thank you so much for having them available!
Fast response and delivery, awesome products and the product is professional made and work very well, thank you
Took the money, never shipped the item. Did not answer emails. Finally had to dispute the charges through my credit card company.
Will never do business with them again.
The gobos I received were the ones I ordered and apparently I have to write 50 characters in the review or I can't post. Dumb
Easy to order and looked great on stage! Thank you for the quality and speedy delivery.
I called several times to confirm an order and was charged but never got my gobos, no tracking number. And they aren't open on fridays so I can't reach them. Tomorrow I have a job but have no gobos.
Your system won't take my proper zip code. The two items I purchased could be put in a standard legal envelope, but you choose UPS and the shipping for 3 oz parts that fit in my top shirt pocket will cost nearly $13 to ship.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members