On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good, fast, reliable but a little bit expensive
Love it
Very easy to navigate. Not sure why billable weight is so different from the actual weight?
Amazing service. Had a couple if queries that were answered very quickly. 1st time using and wont be last.
No cheap shipping options and have just paid a rediculous amount for shipping which has made this a very expensive experience. Will never use again
Support is great, Quick and easy service. What more could I ask for? Thanks everyone
Sometimes the internet site enters an enless loop and I need to start the registration all over again
My customer service from Veronica has been world class, the help she has given me so far is priceless, this is so far the best USA mailbox I have used, keep up the great service I have received.
Really easy to navigate, the whole process was seamless (shipping to UK)
رائعه بالفعل لكن اسعار الشحن مرتفعه قليلا
Site takes a little long to load but quite enjoy the mini instructions for first time users.
Everything is fine except charging so much for photos
Fast, Easy, straight forward assistance! Thank you!
خدمة ممتازه يعطيكم العافية علي الخدمة هذا الي تقدمونهاشكرا
I will take the time to write this as your "support" Layla, does not seem to have any regard for my situation.
My Stackry experience was a nightmare.
I recently shipped a consolidated package through your service (*******), and it arrived in Johannesburg South Africa on the 18th of Jan.
After opening I realized that one of the items were missing, it is the:
NOCO BOOST XL STARTER PACK.
I received an email stating that I ordered for the item to be removed as it was Hazmat - which I never did.
By then I had already included this item in my initial package (which included its weight), and had already paid for its shipment, insurance, and import duties - as I was unaware that it was removed.
According to Layla, the item was removed because of 'new regulations. What infuriates me is that your service failed to communicate these 'new regulations' to me with underlined effort (big and bold) before I included this item in my shipment and paid for its import duties.
I now had to pay for shipping again, and shipping this single item all the way to South Africa is costing more than what the product cost me. (The product cost me $94, shipment for this item is costing me $126,59 and now I have to pay import duties for the same item again. This completely defeats the purpose of using Stackry in the first place.
Morné du Toit.
First time using this service, so far very efficient. Will wait and see how efficient the last leg of the delivery goes once it arrives in Australia.
Exorbitant prices on shipping with no ground shipping options available. Fooled me once. Never again.
Simple with easy steps to follow. Looking forward to receiving my items.
So easy to use, reliable, excellent customer service and professional.
سعر الشحن للاسف غالي جدا ٢٨٠دولار ع شحنه للاسف
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
السلام عليكم,
ان تكلفلة الشحن تعتمد على ابعاد ووزن الشحنة, ونحن نحاول حعل التكلفة أقل ما يمكن بمايتناسب مع نوعية الخدمة التي نقدمها,
شكرا لك,