SSE PhotoVideo

I ordered a camera and lens, they called to confirm my order 2 days after I ordered it. Then another 6 days passed for the credit card to process, then 2 days after they got my money they called claiming they had a problem. Day 9, When I tried to call, they kept hanging up on me, then when I used another phone number and got through they said the camera was out of stock and wanted me to "okay" the substitution of a "demo" floor model with a 3-year warranty. I asked for a refund instead. We'll see how that will go. I'm sure I'll have to call the credit card company and fight to get my money back.

This company and "Abe of Maine" are both losers. Probably the same company with a different facade. Don't waste your time.

The bundle is full of items of lesser value, most of them fluff!
They send fewer items than advertised.
Out of the original carton, an item was missing!
You ship back at your expense!
Mind boggling restocking fees!

Ordered the Sionyx Pro Explorer kit. Cost right at $1300.00. They sent me a grey market version of the pro, with all Chinese made counterfeit equipment. In an open box with the warranty and manuals taken out, and a serial number sionyx cannot find in it's database. Also, anyone looking to buy a sionyx, know these guys are not affiliated with sionyx, nor does sionyx send them any products to sale or represent them. I have no doubt the person before me caught the overseas version and sent it back.

The price quoted by SSe for a Canon 600XE-II flash is too good to be true. Received no answer when I sent an e mail concerning the above question - and there are counterfeit 600's out there.
Might even be open box, or used. I don't trust the site.

I've had to cancel two orders with this company after never receiving the items nearly two months after placing my original orders. Good luck reaching their "customer service" department if you have questions. Do not order from SSE Photo Video. They will drag their feet on sending you the items you've PAID FOR, and that's only if they ever bother sending them at all. Customer service is horrendous if you're lucky to get a response from them. Trust me and the recent reviews and STAY AWAY. It's not worth the hassle.

Ordered a Canon EOS Rebel SL3. Got an email same day saying they tried to call me about shipping. No call from them. Next day got email that said my order was cancelled. Called and they said the camera was out of stock. Today I'm looking at the website and the "out of stock" camera is offered as part of a $900.00 bundle. All done with them now.

I ordered a cannon sx70 camera from SSE I ordered on a Saturday, I tried to call them and their mailbox was full. I had read some unfavorable reviews so I panicked! I sent a email told them we needed the camera because we were going on a little trip, not a huge purchase but it was for us we are retired and my husband has stage four cancer. Anyway long story short first thing Monday I did get a email from them they are closed on the weekends. He said if it would arrive to late they would cancel the order or ship it overnight as I had originally requested and paid for. It was here Tuesday. Perfect condition brand new all accessories that were extras. I would not hesitate to do business with them again.

I give this company 5 stars for great products and amazing customer service! I ordered a Canon camera and ordered a wide frame lense. They called me to fix my error because I ordered the wrong size lense. Amazing customer service

If I could give them zero star I would.

I placed an order of $260 got confirmation on email. Three day later called them to make sure they ship my stuff. Nope they said my payment still pending on Sezzle. I have to wait until my payment approved but in my bank statement show Ssephotovideo already charged. Called them next day someone pick up and said you order will ship today. On the fourth day i email them to make sure they ship my order. Nope this time they said my payment still pending on Sezzle. So I called Sezzle but they don't have any information or any of my payment. This is weird! So I call my bank and tell them it's fraud and I want my money back. Two days later I got my money back. Never ever buy any thing from them. They are scam!

Bought a dji pocket camera bundle... got the camera and powered it up and connected it to the app and then noticed they didn't give me my lenses that I bought so I contacted them and they said they didn't have them as they were back orderd and didn't know when they would get them. So I said well I need to return it and I had to pay the shipping back which is listed... im fine with that but they got the camera back and took 69 dollar from me because they said it was activated and not new now. Well I activated it because I was suppost to have all the items which they didn't give. So basically I paid to buy it... I didn't get all they advertised and they took 69 dollars and I had to ship it another 20 dollars out... contacted them and got the run around... horrible dishonest company!

The TG-Tracker that this company sells with the help of Google Express, is a refurbished camera that is advertised as new. The one I received was 4 years old. Terribly packaged. It took them 20 days to decide to refund my money. Witch made it too late to reorder from someone else to get by Christmas. I can understand making a mistake with a misprint but it's not a mistake when they do not fix it. It's a scam. There is a lot of people that may not know the difference or just keep it because of inconvenience.

I had brought a DJI Mavic Mini for Christmas during Black Friday and the return policy was only 30 days, so by the time I gave it as a present it was too late to return. I emailed the company to see what I can do because the person I gave it to wanted to upgrade to the 2, and they said no they can't do anything about it. I don't understand how during a pandemic they only give 30 days to return and especially a time near Christmas! Terrible I don't recommend

Don't believe these fake reviews. I paid $429 for 2-Battery Ultimate Accessory Bundle for Mavic 2 Pro. No batteries were shipped. No props were shipped. What I got was about $50 worth of cheap accessories. Their address is 40 Montgomery St., Hillside, NJ *******. Also the same address as very bad photo store according to the BBB. Scam is written all over this.
Update: After many calls, got through to someone. They did finally ship the batteries, but not the props. They said I already have them, which I do not. They person I talked to was short and rude. Added 1 star for the batteries that I was owed.