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SSENSE

How would you rate SSENSE?
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Mexico
1 review
0 helpful votes
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Great experience
November 13, 2017

Great experience but... it isnt cool to increase the price to Mexico plus the 40 dollars for shipping

Date of experience: November 10, 2017
Canada
1 review
0 helpful votes
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Fast delivery
September 7, 2017

I was referred by a friend, and i was able to get express shipping withing 3 days in reaching me in Canada.

Date of experience: September 5, 2017
Saudi Arabia
1 review
0 helpful votes
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I heat the package
November 17, 2017

The packaging is very bad but the good thing is didnt late I hope the next time be careful with packaging
Thank you

Date of experience: November 14, 2017
Turkey
12 reviews
0 helpful votes
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SSENSE has a fantastic collection of men's clothing that's both stylish and high-quality. Their service is top-notch too!

Date of experience: March 10, 2023
Minnesota
1 review
0 helpful votes
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Fastest shipping I've ever seen!
November 13, 2017

I went to this site to buy some calabasas socks to go with the calabasas track pants. The shipping was insanely faster than I thought!

Date of experience: November 10, 2017
New Jersey
1 review
0 helpful votes
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Quick/Easy/Great Experience
November 13, 2017

Everything was smooth and easy to see and access. The site is layed out nicely and is visually appealing. Very convenient and shipping was fast.

Date of experience: November 10, 2017
KR
1 review
0 helpful votes
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Want sell more sent promocode more
July 30, 2017

I like shopping to ssense but lick of promocode make me tired so i want to many promo code to my chance of shopping

Date of experience: July 27, 2017
Virginia
3 reviews
0 helpful votes
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Not at all happy
June 22, 2023

I was surprised to see what i got, as it was torn apart. It was not properly packed and it ended upbeing very bad.

Date of experience: June 22, 2023
California
1 review
0 helpful votes
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Would purchase again
October 14, 2017

Everything was perfect except for the overall packaging was subpar to other websites. The shirt was shipped quickly.

Date of experience: October 12, 2017
Washington
1 review
1 helpful vote
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Off White Sweatshirt Order
January 29, 2018

The order took forever to ship and upon arrival the sweatshirt was dirty and had to be washed. Un DSing the sweatshirt

Date of experience: January 26, 2018
Alexandra M. SSENSE Rep
over a year old

Hi Jace,

Thanks for leaving us feedback regarding this particular quality issue you encountered with your recent purchase.

We can understand that it can be disappointing when receiving an item that does not meet SSENSE quality standards. That said, a customer experience agent will be reaching out to you to address this matter and provide you with a solution.

Best regards,

SSENSE Customer Care

Japan
1 review
1 helpful vote
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Small size
February 18, 2021

I ordered shoes size5.
Actually, I got shoes size5(us), but, it was not real size5.(Of course, I usually wear size5)
It was small!

Date of experience: July 31, 2017
Hong Kong
1 review
0 helpful votes
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The deliver is fast
November 13, 2017

The depatching time is fast and the packing of the product is protective so the product will not be broken during delivery

Date of experience: November 10, 2017
Japan
1 review
0 helpful votes
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Excellent
August 2, 2017

Perfect Transaction. Purchase/Packaging/Speed Of Delivery/All Excellent. Japanese support is also Excellent.

Date of experience: July 31, 2017
Portugal
1 review
0 helpful votes
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Alexander Wang Abby Sandal
September 12, 2017

I had a very good experience shopping with SSENSE. The delivery was fast, and the shoes here very well packed.

Date of experience: September 10, 2017
Pennsylvania
1 review
0 helpful votes
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4
August 17, 2017

Most items were dope. Some didn't fit. Sadly I couldn't return it. Overall ssense is my fav place to shop

Date of experience: August 15, 2017
Sarah A. SSENSE Rep
over a year old

Hi Franck - Thank you for your feedback! We're so glad to hear that you enjoy shopping with us. We would be happy to help you choose the size that would best suit you. Feel free to call us toll-free at 1-877-637-6002 or contact us at customercare@ssense.com.

Germany
1 review
0 helpful votes
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Fast af
September 7, 2017

Shippment happened really fast. I only waited 2 days. Product was as described. Looking forward to future purchases.

Date of experience: September 5, 2017
GB
1 review
0 helpful votes
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Order
September 13, 2017

Excellent service. Very smooth and quick delivery. First time I have used site. Would recommend to other potential cuatomers.

Date of experience: September 11, 2017
Massachusetts
1 review
0 helpful votes
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Excellent service!
September 11, 2017

Looked for this item everywhere and couldn't find it. SSENSE saved the day! Speedy delivery to Boston! Thank you!

Date of experience: September 9, 2017
Canada
1 review
0 helpful votes
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Good customer service
October 14, 2017

Even though my purchase didnt work out... the customer service was excellent!
Would definitely shop there again!

Date of experience: October 12, 2017
Pennsylvania
1 review
1 helpful vote
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Great
November 13, 2019

Great experience, bag came quickly despite international shipping. Love ssense and their offerings, wouldn't change a thing

Date of experience: November 13, 2019

Overview

SSENSE has a rating of 2 stars from 1,203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SSENSE most frequently mention customer service, credit card and business days. SSENSE ranks 229th among Designer Clothes sites.

service
257
value
217
shipping
244
returns
199
quality
203
This company does not typically respond to reviews
+148