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SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
AJ was extremely helpful in keeping me up to date with the status of my order. I will definitely be ordering again. Keep up the great work.
Taryn provided me great customer service! She got back to me in no time with tracking for my item and when to expect.
Shelby did a fantastic job when I had an issue with my order. She even followed up on the rest of my order after the initial issue was resolved. Thanks Shelby!
This was my first time ordering from sports memorabilia and I called customer service and spoke with Eukneique. I informed her that I made a mistake on my shipping address and she took care of me in less than 5 minutes! She was very professional and friendly. Thanks again Eukneique!
Gabriel did a great job of service and answered my questions with great care and answered my questions in a appropriate manner and satisfaction.
Kevin was great to work with and made my return simple and easy! Will definitely buy from them again!
Taryn is a great customer representative. She was very helpful in getting my order corrected. She worked quickly and seemed ready to help with the problem.
Had an issue with an order and both Gabrial and Luis helped resolved it. Will definitely order again from these guys! Keep up the great customer service!
I had just placed an order and realized I had put in the wrong address. I had called and within minutes my issue was resolved. Thank you so much to Cristin! Amazing customer service!
I was worried about getting my Red Sox Picture as I did get an email from PayPal for the payment but not from SportsMemorabilia so I reached out to customer service and they were fantastic. Lexi responded to me right away and assured me that my package was in fact in transit. I have since recieved it and the picture is better than I expected! Love your customer service and will definately order from you again!
I was concerned if my purchase would be here in time for Christmas and Lexi went above and beyond to make sure it was and followed up with me several times! Very impressed!
Truly great customer service. Gabriel Miranda was extremely helpful in helping me with my order concerns and answered my questions I had about authenticity of the products the sell. He even double checked the product I had ordered to verify it was certified by either JSA or PSA.
After helping with my concerns, he kept me updated on my order and sent me an e-mail notifying me it had been shipped (I got the automated e-mail and his e-mail). Truly glad I purchased through here instead of some other website or eBay. At least I feel secure in my purchase that I know my boyfriend is going to absolutely love.
She was great in keeping me informed about my order! Great hire for the company. I will purchase from this company again, and I hope that I get Lexi, if there is ever any problems!
Marcos gave super speed in dealing with our issue. I could not be happier. AAA+++ service. He was quick to respond with a solution that corrected my issue with the authentication...
Terrence addressed mt concerns professionally and followed up with me after I receieved my order. Will buy from again.
Terrence was extremely helpful my package was delivered to my home here in Kincardine Ontario Canada on time safe and sound I will definitely be doing business with your site again
When i ordered and had a change I called and thankfully i got Terrence. He was helpful and quick to resolve my problem!
I didn't really have any huge problems. All I needed was help with the coupon code that didn't apply to my order and Lexi responded promptly and efficiently. She was so nice and very thorough with everything. The shipping was impeccable too by the way! Less than 48 hours and that helmet was in my hands!
I recently made a purchase on SportsMemorabilia.com and then noticed just a couple days later that the price was lower. I contacted their customer service department, where Shelby Coyle was most helpful. She told me there was no problem and the lower price would be honored. She explained how she would do a mock check out at the current price and calculate the difference between the new total and what I paid, and refund the difference to my card. Further, she told me she'd follow up with an email. Shelby followed through on everything, and she was pleasant throughout our phone call. There was no irritation or annoyance that seems so disturbingly common for people in customer service. Rather, she wanted to help from the get go and thus, everything she did and/or suggested was done to that end. She was truly serving the customer. Thank you, Shelby! I hope to be so lucky as to get a gem like you the next time I contact a company's customer service department.
Shelby Coyle is a great service rep! She checked on my satisfaction after my order came in. I would definitely contact her if I ever have questions about their products.
Answer: All items are of great quality, authentic, and backed by a guarantee.
Answer: I had a great experience with them & customer service was fast and helpful
Answer: I deeply apologize for any delay in reaching an agent. Our offices are open M-F 9am-5pm for the customer support line I believe. You may also reach them via the contact us link on the site and either provide an email or chat in. If this has not been helpful please let us know your information and we can have an agent contact you regarding your order. Thank you
Answer: Being permanently disabled, I can now enjoy the stars of my youth.