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SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
Eukneique was very helpful, had a problem with my order and he helped me. Excellent service, I would recommend SM.
Had a problem with my order, it was fixed pronto. Best customer service I have ever experienced. Love your company and Gabriel, will recommend to everyone, thank you. Your products are everything I hoped for and more also
She did a great job resolving the issue i had. Was any to send me the jersey in a timely fashion. Would definelty recommend her services if you ever have issues in the near future. Thanks for all your help!
Alexander's customer service was excellent. He immediately contacted me regarding the issue I had and he was very polite and understanding of the issue I contacted the company about. The 5 Star Rating is strictly for the Customer Service, not the product.
Taryn Sprouse spent so much time making certain everything with my order at SportsMemorabilia was perfect!
Kevin did an excellent job in assisting me on live chat with my purchase and reassuring me that my package would not be left on my porch due to it being a collectible.
Thank you!
Had some concerns about delivery from FedEx not being accomplished during business hours. Lexi was very helpful! Thanks!
Lexi provided me great customer service! They could tell the package had been delivered and she checked in with me to make sure my order had arrived as promised.
I'm stationed overseas, the mail issue can get a bit complicated and frustrating. However, after not receiving my package I contacted the company and Terrence was quick to respond and keep me updated about my package. Thankfully my husband's Christmas gift arrived in mint condition! Thank you Sports Memorabilia for providing a great product and truly amazing staff. Terrence is the epidome of excellence!
Cristin provided me with excellent customer service! I will continue shopping at SportsMemorabilia.com!
Once receiving my order in the mail, the hologram serial number was not displaying on SM's site. I submitted my email request for help and within less than 24 hours, Cristin from the Customer Service department reached out to help with my issue. She was incredibly timely with her responses and work, even when I wasn't. Cristin went above and beyond to ensure my business with SM was great. Because of her help and how professional she was with it, I am already considering SM for more products moving forward.
Nick was extremely helpful. Best customer service ever. Highly recommend. I will use this site for the future shopping
Fantastic customer service! Nick was beyond helpful, quick to respond and got me out of a pinch this Christmas! I will definitely shop again :)
I was dealing with Nick S. Regarding my recent order with Sports Memorabilia. He was very helpful and very quick to respond to my emails. I appreciate his commitment to his product and customer satisfaction.
Service was great and I got what I ordered in no time at all. Also liked that they followed up to make sure I was happy with everything. Will buy from them again.
Cristin did an amazing job when I contacted him with a problem of mine! He found out what was wrong and notified me with info. Would definitely recommend. Thanks for the amazing support!
Kevin has been so wonderful - he sent me a new product when the initial shipment had some small damage, and he helped me with several (user error) shipping concerns. I really appreciate the great service that he provided! I will definitely purchase future Michigan memorabilia from him.
AJ was very helpful finding a replacement for an item out of stock, and honored the original price even though the replacement item had a different price.
Lexi was very helpful and went over and beyond to help me track my orders and ensure that I was happy with the items I ordered.
Answer: All items are of great quality, authentic, and backed by a guarantee.
Answer: I had a great experience with them & customer service was fast and helpful
Answer: I deeply apologize for any delay in reaching an agent. Our offices are open M-F 9am-5pm for the customer support line I believe. You may also reach them via the contact us link on the site and either provide an email or chat in. If this has not been helpful please let us know your information and we can have an agent contact you regarding your order. Thank you
Answer: Being permanently disabled, I can now enjoy the stars of my youth.