SportsMemorabilia.com
website thubmnail of SportsMemorabilia.com

SportsMemorabilia.comReviews 652

3.6

About the Business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

service
53
value
47
quality
41
Massachusetts
1 review
0 helpful votes
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I had an issue with my order. FedEx lost it and became magically un traceable. Cristin was a gem. She emailed me directly so that she could stay in contact with me as she worked out the problem... Right before CHRISTMAS! I can't say enough about how kind and on the ball she was for me. Thank you Cristin!

Date of experience: December 14, 2018
Virginia
1 review
0 helpful votes
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I had selected a particular autographed photo for my son for Christmas and ordered it, unfortunately I ended up being a little to slow and it was sold out. AJ reached out to me and offered a refund or another selection. I was able to find one close in price, but more, and AJ took care of the price differential with zero hassles. In this day of pretty lame customer service, AJ did a great job, he was responsive, and enormously helpful. Definitely recommended!

Date of experience: December 14, 2018
Florida
1 review
0 helpful votes
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Lexi was a great help and responded quickly, she even emailed me when the package was delivered to make sure it arrived. Great customer service!

Date of experience: December 13, 2018
California
1 review
0 helpful votes
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Awesome customer service!
December 14, 2018

Lexi did a great job responding to my questions in a very timely manner! I was able to email my concerns and they were addressed very quickly. The staff, especially Lexi, were professional and very knowledgeable and were able to answer my concerns.

Date of experience: December 13, 2018
Illinois
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
December 14, 2018

I cannot say enough great things about Nick. He went above and beyond in ensuring that everything went smoothly with my recent order. He not only answered all the questions I had for him, but also followed up with me promptly whenever there were updates. Thanks Nick!

Date of experience: December 13, 2018
New Jersey
1 review
0 helpful votes
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Great customer service!
December 14, 2018

I was contacted by customer service because an item I ordered was out of stock.
Shakira offered me a great substitution AND 2 days later my item arrived. I liked
That I could communicate with her personally through e-mail. Thank You Shakira!

Date of experience: December 13, 2018
California
1 review
0 helpful votes
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Very helpful
December 13, 2018

Alexis mariner was very helpful! Got my address fixed and I received my shipment with out any issue!

Date of experience: December 12, 2018
Arizona
1 review
0 helpful votes
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It was such a pleasure dealing with Nick Sabatino at Sports Memorabilia. He answered all my questions and followed up to make sure I received my order and everything was OK.

Date of experience: December 12, 2018
Georgia
1 review
0 helpful votes
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Excellent customer e
December 12, 2018

Thank you AJ for listening to me and making everything right! Your attention to detail was the key. Thank you

Date of experience: December 12, 2018
Canada
1 review
0 helpful votes
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Gabriel is amazing!
December 12, 2018

Gabriel Miranda provided excellent customer service. After having received a replicated signed item from another provider, I found Sports Memorabilia and purchased a new item for my fiance for Christmas. Given the short notice, I was told the item wouldn't be shipped until Dec 21 which was cutting it close to Christmas. Gabriel immediately ensured that the item shipped earlier and made sure to keep in touch with me to provide updates. I received the item in less than a week and couldn't be happier.

Date of experience: December 12, 2018
Pennsylvania
1 review
0 helpful votes
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Customer Service
December 11, 2018

Gabriel Miranda provided such excellent customer service to me. He was professional and took care of my issue immediately. Great job and what an asset to your group!

Date of experience: December 11, 2018
Texas
1 review
0 helpful votes
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Gabriel helped out and was honest about a replacement which will encourage me to continue shopping at sports memorabilia.

Date of experience: December 11, 2018
Georgia
1 review
0 helpful votes
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Awesome!
December 11, 2018

Great experience and amazing item. So happy with it. I can't wait for my brother-in-law to open Christmas morning!

Date of experience: December 11, 2018
Susan M.
Pennsylvania
1 review
0 helpful votes
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Shakira is #1
December 11, 2018

Shakira provided excellent customer service during our recent chat! I wouldn't hesitate to reach out to her directly if I ever require assistance in the future.

Susan

Date of experience: December 11, 2018
Nevada
1 review
0 helpful votes
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Customer Service
December 11, 2018

Alexander Baptiste was able to assist me in making sure the gift I purchased for the holidays will make it on time. Thank you to AJ, i truly appreciated your help!

Date of experience: December 11, 2018
Michigan
1 review
0 helpful votes
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Nick Sabatino
December 11, 2018

There was more than one issue with my purchase through Sports Memorabilia unfortunately, however having Nick on my side to help work everything out and fix the issues was not only a blessing, but also a pleasure. He did his best to make sure that my issues were rectified as quickly and painlessly as possible, and was also nothing short of a pleasure to work with. In my humble opinion, you did yourself a major favor having him as an employee.

Date of experience: December 11, 2018
Peter G.
Massachusetts
1 review
0 helpful votes
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Gabriel provided me with great service and quick follow up when I had questions. I have and will continue to get my sports memorabilia from here because of the service I received. Thanks!

Date of experience: December 10, 2018
Florida
1 review
0 helpful votes
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Outstanding service!
December 11, 2018

Did a live Chat today with Gabriel... great customer service! Got me the information I needed very quickly! Aside from the live chat experience, ordering from sportsmemorabilia.com has been awesome! Great products and quick turnaround time.

Date of experience: December 10, 2018
Minnesota
1 review
0 helpful votes
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I had some major issues with the warehouse and shipping, etc. Taryn was prompt in her responses; she always directly answered my questions; and she was extremely professional. Thanks for all of your help, Taryn!

Date of experience: December 10, 2018
Canada
1 review
0 helpful votes
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I have purchased quit a few autographed hockey pictures, pucks etc... at Sports Memorabilia. The pictures are of high quality, and the signatures are spot on. The one thing though that really stands out to me is the continuous customer service/support I receive from Connie Hubbard. I know it sounds cliché but it is refreshing to know that customer support/service is alive and well. Connie is a true example of this.

Date of experience: December 10, 2018