SportsMemorabilia.com
website thubmnail of SportsMemorabilia.com

SportsMemorabilia.comReviews 652

3.6

About the Business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

service
53
value
47
quality
41
Pennsylvania
1 review
0 helpful votes
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Great Customer Service!
December 25, 2018

Gabriel was very helpful and a lovely person to deal with on the phone, especially during these hectic holiday times! Thank you!

Date of experience: December 24, 2018
New Jersey
1 review
0 helpful votes
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I Had an issue trying to track my package and he intervened and ensured package would arrive before Christmas.

Date of experience: December 23, 2018
Pennsylvania
1 review
0 helpful votes
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Taryn was a great help!
December 25, 2018

Taryn provided me with fast, efficient, and informative customer service! She was professional throughout the course of our correspondence over a concern with an incorrect product that was sent. Thanks!

Date of experience: December 23, 2018
Illinois
1 review
0 helpful votes
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I really want to say how thankful I am for what a great job your agent Shelby Coyle did in making sure my nephew received his Xmas gift. I realized about 10 days before that I had misread the shipping time and I chatted with Shelby to see if I was out of luck. You see, the framed item was being handmade at another site. She went out of her way to contact the warehouse and expedite the shipping so that it arrived several days before the holiday. I cannot tell you how much stress this relieved for me as the gift was the only thing my 10 year old nephew asked for! Thank you again, Shelby!

Date of experience: December 22, 2018
Florida
1 review
0 helpful votes
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Shelby was super helpful
December 21, 2018

I had called bc the instructions sent to print out authentication paperwork wasn't clear and the code was coming up incorrectly. It took us a few moments to figure out the solution but she was very helpful and stayed on the line with me the entire time to ensure my challenge was rectified.

Date of experience: December 21, 2018
Wisconsin
1 review
0 helpful votes
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Shelby was very helpfull
December 21, 2018

I was waiting for my order is ship and it hadn't after over a week from when I ordered. I contacted the company and spoke with Shelby, she was very pleasant and very willing to help me. The next day I got the notice it shipped and Shelby went above and beyond with follow up emails to me. Thank you so much for your great help. I wish everyplace had this service.

Date of experience: December 21, 2018
Florida
1 review
1 helpful vote
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Sports memorabilia is great, they have tons of stuff for any kind of sports fan. Its always a pleasure doing business with them. Thanks guys. Kind regards Big E

Date of experience: December 21, 2018
Indiana
2 reviews
0 helpful votes
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I'll be back
December 21, 2018

Honestly at first I was a little concerned because my purchase was for Christmas gift, and I wasn't sure if it was going to be here in time and with it being Christmas season I understand that things move a little slow and I didn't get a tracking number as soon as I had hoped. However Alexis Mariner kept me informed and posted and did a very good job at easing my concerns.
My package is due to arrive tomorrow so I can't post a photo of it just yet

Date of experience: December 21, 2018
Connecticut
1 review
0 helpful votes
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Gabriel did an outstanding job helping me with an order shipping date. We chatted and I was told the date and then Gabriel followed up the next day to tell me the order was shipped and will arrive sooner. Outstanding Job! Thank you Gabriel.

Date of experience: December 21, 2018
Florida
1 review
0 helpful votes
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I was amazed at the prompt and couteous responses. Package arrived on time for the holiday and we are thrilled

Date of experience: December 21, 2018
Pennsylvania
1 review
0 helpful votes
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Outstanding service
December 21, 2018

Nicely done picture. Excellent service and a follow up to the order which is a rarity in this age. I would not hesitate to order other items.

Date of experience: December 21, 2018
Canada
1 review
0 helpful votes
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Lexi was Excellent
December 21, 2018

Very happy with my product and the customer service i was provided. Personal email to make sure i was happy with everything after it arrived. Very pleased! Thanks so much!

Date of experience: December 21, 2018
New York
1 review
0 helpful votes
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She is the best
December 21, 2018

L know good customer service but rarely get it, she is articulate, professional, follows up on details and does not hesitate to go many extra miles Merry Christie girl, and hope there is a promotion and great bonus in the new year

Date of experience: December 21, 2018
California
1 review
0 helpful votes
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Nick Sabatino was tremendously helpful, kind and he followed through with what he said he would do. He deserves a huge promotion and pay raise!

Date of experience: December 20, 2018
Canada
1 review
0 helpful votes
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Eukneique was very helpful, I had to make sure my package would arrive before a certain date. She helped me along the whole way and my signed picture arrived even faster than expected. Will be ordering soon again.

Date of experience: December 19, 2018
Canada
1 review
0 helpful votes
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Amazing customer service
December 20, 2018

Cristin Morel was absolutely on the ball and understood my situation with my order. She provided me with great service and I'll be definitely checking out sports memorabilia in the future!

Date of experience: December 19, 2018
New Jersey
1 review
0 helpful votes
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Satisfaction
December 19, 2018

Gabriel was extremely helpful, pleasant and efficient. He took care of my issue immediately and eased my worry

Date of experience: December 19, 2018
Illinois
2 reviews
0 helpful votes
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Thank you to Gabriel Miranda, best employee your company will ever have. I ordered an autographed picture in November. It never came. I called numerous times, never had any luck finding out if it was really going to be delivered. I called today and was lucky enough to get Gabriel. He went above and beyond to get the picture shipped. I gave up that I would ever receive it. Although I am not yet in receipt of the picture, I am in awe of his customer service. Very refreshing since most companies could care less about their customers!
Keep up the good work Gabriel! I appreciate all your hard work!

Karen

Date of experience: December 19, 2018
Maryland
1 review
0 helpful votes
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I purchased a Christmas gift for a friend and was disappointed to learn that a few days after I purchased the item, the price dropped during another sale. I contacted customer service and Lexi was very helpful in making sure she honored the new price and provided me with updated shipping/tracking information. Great experience overall! Will definitely be a repeat customer!

Date of experience: December 19, 2018
New Mexico
2 reviews
2 helpful votes
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My order was fulfilled accurately and on time! Item I received was authentic and exactly as pictured online.

When I had a question regarding my order status, a representative promptly responded to my inquiry via email!

Will purchase from this merchant again!

Date of experience: December 19, 2018