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Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.
SportsMemorabilia.com Reviews Summary
SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
I purchased an item online prior to the realization that it would not arrive in time for an event. Shelby Coyle was the customer service representative that I spoke to regarding my dilemma. She made it very easy to cancel my order for a full refund. I would absolutely consider ordering from this site in the future now that I have the reassurance of wonderful customer service.
The warehouse messed up my order multiple times (missing holograms, missing auth cards, damaged items due to very poor packaging for shipping), however, Eukneique never gave up on me until the order was right. A frustrating experience that ended well. 5 stars for customer service from Eukneique, who saved the day amidst a frustrating experience.
I purchased a signed hockey puck for my nephew for Christmas. It arrived, but the tampered seal was not in place. We were only a few days out from Christmas at that point, but Eukneique made sure that a new one was shipped out immediately. Eukneique was super responsive to any of our questions too! Thanks for saving the day and helping to make my nephews holiday!
I was having an issue with my order and Shakira came to the rescue to assure my item gets delivered to me on time! So thankful for her help!
Cristin Morel is one of those Customer Service Professionals that I can say is a true professional. Her communication, follow-up and follow-through skills were on full display as she assured my items were received before New Years. And for under committing and over delivering they showed up well in advance of 12/31/18.
I hope SportsMemoralibilia.com realizes what a talent they have in Cristin and promotes her as deserved. Exceptional Customer skills are an art, not a science and Cristin is an artisit here!
Cristin, I appreciate all your efforts. It is refreshing to know excellent customer service is still alive and well in the business world today.
Rest assured I will continue to buy from this company for all of my sports memorabilia needs in the future because of Cristin!
Please keep up the excellent work and Happy New Year!
Taryn was very helpful. She provided me with wonderful customer service. I related to her my concern about the product and she got back to me quickly and resolved the problem completely. I was so impressed with how efficient she was. She went above and beyond to get the issue resolved quickly. It impressed me so much, I want to give Sports Memorabilia.com all my business. I look forward to working with them again!
I ordered a autographed Jersey that had a 7 to 10 business day processing time. I reached out to Shelby to either expedite the shipment and to find out what can I do since I will be leaving for a short vacation.
Shelby answered promptly, gave me full details of the shipment, reached out to the warehouse overseas and provided me with all the options I would have.
When the shipment arrived at the fedex holding location, Shelby again reached out and informed me that my package has arrived. After I went to pick up, she sent me an email informing that the package has been picked up and asked if I have any concerns or issues with it.
Shelby made my experience so pleasant and easy. This is the best service I have ever had with shopping online.
Thank you so much
Alexis was amazing! I was worried that my husband's gift would not arrive in time for Christmas- Alexis made sure I had my tracking number and was in touch with me boxing day to ensure that i had my order and all was well.
My husband was amazed! Thank you again for making a very surprised and happy husband!
My original order was canceled due to out of stock and I had to re-order it for Christmas. Shelby reached out to me to let me know about the cancellation, credited me for inconvenience, and even assisted me with trying to get rush shipping. She went ABOVE AND BEYOND and I can't thank her enough.
Shelby provided me great customer service and made sure my order met all of my needs before sending to my residence.
Shelby Coyle was very helpful, providing great customer service. Very positive experience in first order from Sports Memorabilia! Thank you Shelby!
Christin morel was awesome. She above and beyond to help me out before Christmas. Great customer service!
I was in a pinch for a Christmas gift to deliver from the site. It had been held up for some reason. I contacted them and got Shelby Coyle. She was very helpful in getting with the warehouse to find the problem, communicated it with me, and got a resolution. She did everything she could to get it to me on time and I couldn't be more appreciative of her efforts.
2 days before xmas we received a damaged item and Cristin made a miracle happen she had a new item shipped out immediately and we received it Christmas eve it's a gift for my God mom who has severe M. S. and has wanted a signed photo of Jim Harbaugh for years and she cried of joy when she got it I would definitely give her more than 5 stars thank you so much. Definitely coming back for more purchases
After several attempts to locate 3 items on an order that were never received 1.5 weeks in, on my third email to sports memorabilia I received an email from Alexis Mariner. Thankfully! Within days she had rectified the situation and I received the items in time for Christmas. Just a thought, but you may want to have her train ALL your customer service staff. Having been a manager in CS for 20 years she impressed me not only with her communication, but with her quick handling of the situation, making it right and her follow up after the fact! It is only because of her, that I will use your company again.
Lexi went above and beyond to make sure my order made it to me before Christmas day. I would definitely recommend this site to other people.
Shakira was very quick to respond and gave me all the info I needed about one of my items being shipped from an international shipping location. Thank you!
Found exactly what I needed on this website, plus affordable framing options. Ordered too close to holiday and thought 'woe is me'! But customer service agent Lexi Mariner kept me updated on shipping status, even emailing on a Sunday with the fantastic surprise, the gift would arrive on time! First experience with this company but won't be the last. Thank you for the great support!
Great service. Ms Allen very responsive to emails. Very impressive
Will definitely will purchase again.
Thank You
Thank you so much to Gabriel for your help with my order. Exemplary service and greatly appreciated!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members