SpookyEyes

I ordered a pair of contacts for my son for Halloween. I paid an extra 9.99 in shipping to get them here on time. They came Nov. 1st. My son was disappointed. I contacted the site and explained the situation and asked for a refund. They sent the refund the next day. Customer service was excellent.

First off, we paid more for shipping than the contacts cost because we needed them pretty quick for a job. We ordered them on a Tuesday evening, 1-3 days shipping, and did not receive them until the following Monday. We contacted the company, and they pretty much told us we were wrong. I was able to wear the contacts all of about an hour. Both of the contacts ripped in my eyes. They literally tore in half while I was wearing them. The contacts were supposed to last 1 year. They didnt even last one night. The worst company I have ever dealt with!

Took the money and never shipped the items. I Emailed company nothing yet. No phone number to call to inquire.

Well, considering that I work for a shipping company, I understand the runaround quote of you must wait so and so business days blah blah... i ordered from this site December 31st, as I had a show on the 14th of January to do... so I literally wait until the 13th as that was the 8th business day and the expedited shipping i chose quoted 5-7 business days, and they give me the "wait 21 business days bull$#*!"... im appalled that this site has so many of the same issues, and what's more, I thought I did enough research but boy was I wrong. Thats why you can never trust sites from outside of the US! I mean go figure, why all these foreigners want to buy from the US and only US! Smh... huge disappointment, and I damn sure better get my money back or I will advise my bank to chargeback these MF's!

First, FREE SHIPPING is a crock, it's only free if you want to wait like 2 weeks. If you need the lenses in any sort of hurry, be prepared to pay very outlandish shipping fees!

Let me preface this review by saying, I actually wore contact lenses for vision correction (I was legally blind, astigmatism in both eyes) for 23, YES, twenty three years! I am basically a professional contact lens user and my lenses cost about 150-200 a box so you can imagine I was pretty careful in handling them. I recently had PRK surgery to correct my vision so I no longer require any corrective lenses! Yay!
So for this past Halloween, I ordered one pair of cat eye lenses and one pair of zombie lenses (I was Bride of Frankenstein). I literally wore each pair less than 8 hrs and one lens of each pair tore so all I am left with is one cat eye lens and one zombie lens!
It just really pissed me off that I barely used either set and spent like $50 +ridiculous shipping and they didn't even last me more than one use!
They are definitely cheaply made and are not the same quality as corrective lenses.
So if you can afford to just blow money for nothing, then go ahead and buy them but if you can't, I wouldn't spend one dime with this company.
Thanks for reading!

I'd like to find somewhere to voice my horrible experience with this site. I had previously posted a review on their facebook page but it was taken down within the same day and they then blocked my ability to post on their page, which is a good indication of my overall experience with this company. It started in June when I ordered some lenses I need for an event in July, they offer free shipping which is great but I wanted to make sure that my lenses would arrive in time so I paid for the faster shipping option. According to my calculations the lenses should have arrived days before I needed them, yet they never did. After a week or so after they should have been delivered I decided to call the company to inquire about the shipping, and no matter what time I called, no one answers. I finally heard back via email, and they informed me that there had been an attempted delivery a few days before. I had never recieved notice of this. I called the post office to see if they had a package in my name but they did not. I then asked the company to refund my purchase as I no longer had use for it anyway. They assured me they would refund me once the package returned to their facilites as it likely would since it seemed to be lost en route, which I understood. When the package finally did get to them they reached out to asking if I wanted it sent again. I reminded them I had asked for a refund over a month ago. They assured me they would issue the refund for the contacts (not the shipping which they should have offered to cover if they knew anything about customer service) and I was just happy to finally have this situation over. But of course, the refund never came! I waited a few days until I reached out again, they said to call my bank to see what happened to the refund. I called my bank, which I trust more than these guys, and my bank said they would be able to tell if any credits were being issued to my card even if it was still processing, but that there was absolutely no refund made. At this point I emailed the company once more and they offered absolutely no help and are taking no responsibility for the situation. It is extremely frustrating and I would hope that my review stops people from using this site, because they will not help you in the event that anything should go wrong with your order.