Overview
SpoiledChild has a rating of 3.2 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.
Poor customer service. No way to cancel orders immediately because no one responds to emails. No changes in skin texture with product use.
You just take a quick survey of your needs and they let you know what is best for you. Easy and fast.
We couldn’t agree more
Tried to buy from.Won't except prepaid card. Won't bother buying from them ever.Obviously the money on the prepaid card is no good.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com with your details. Put "Site Jabber" in subject line. They will be able to look into your options.
I just got the liquid collagen and the gummies. So far neither is what I expected. I will need a little more time to see any results.
Hi Natalie - depending on the product you had in your order, results can take time! We create products that are meant to be consistently used daily to help you look and feel your best. All of our products are designed to simply fit into your morning and night routine to keep you always feeling spoiled.
Please don’t hesitate to reach out to our customer support at hello@spoiledchild.com if you have any other questions or concerns!
I placed my first order for skin care products, and I am so excited to get them. It was easy to do so, easy to navigate. Thank you!
Can’t wait for you to try!
I feel like the products are great and the customer service is also great I would re order in the future
That's what we love to hear!
Melissa the customer service representative went above and beyond to be sure I was receiving the best customer care and support.
Thanks so much for the love! This made our day!
Everything was so easy to get through the results came fast, and the order went through effortlessly
Great to hear
Easy and simple …. Questions was easygoing and the product presentation was too good I hopping will enjoy
You’re going to love it!
I have not received mine yet. I just ordered it today but I have a friend that uses it and she loves it so that's why I'm trying it.
You’re going to love it!
Waiting to receive my package and get started looking and feeling better! :) I a looking forward to receiving it soon.
Can’t wait for you to try our products!
I need to talk to people to cancel this product no need it or wanted was an error abs you charge to much
Hi Leonor,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and they will be able to look into your options.
Not happy they don't get back to you timely when an issue is addressed it appears to be fixed and it is not!
Hi Linda! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I have definitely noticed that the joint pain that I have been experiencing is beginning to subside. Looking forward to additional changes.
Consistency is key
I'm so excited to try out the liquid gold as I've heard this collagen being called...the liquid gold collagen!
It’s the best of the best!
I only ordered one bottle but it has me down ordering the same bottle twice, one with a free gift. I only want one bottle
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I've used Spoiled Child for a few months now for their collagen so I have a pre-existing account. A few days ago, I was clicking through a personalized email offer when items I had browsed (including duplicate items) were SECRETLY ADDED TO A CART – WITHOUT NOTIFICATION – AND CHARGED TO MY CREDIT CARD TODAY FOR OVER $250 CAD, a full five days later. My browser history shows that there was zero activity on their website from the 12th of January until today, when I received the credit card charge notification and frantically tried to cancel the order. There was also absolutely no method of cancelling the order or contacting them apart from their email form. If you examine at the URL I visited five days earlier, there was an "upsellpage" tag in it (spoiledchild.com/my-account/upsellpage?id=...). Clearly this is some sort of scam they're trying to run on existing customers.
In a rage, I decided to cancel my auto-renewal and I was forced to click through 4 or 5 pages before I was finally able to cancel – each page had a "continue cancelling" option at the bottom in deceptively small font.
Based on the reviews here, this is standard practice on their part. I can't believe companies like this are allowed to stay in business.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
My hair is thinning and I tried the E 27 and my hair is growing. My nails is growing. It's a great product.
We’re so happy to hear that
Easy to order. Everything was easy to understand. The explanation of the the purchase and extras was very clear.
Great to hear
The 90 day treatment tracker hair spray or whatever it's called waste of money Don't buy pluss it stinks
Hi,
I’m sorry to hear the products didn’t work for you. Please use this link to download a pre-paid return label on us: https://www.spoiledchild.com/return. Once downloaded, drop the package at the shipping courier specified on the return label.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi LaShawnda,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.