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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Finland
4 reviews
3 helpful votes
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Difference is clear
March 25, 2024

I got their skin products as a gift for a friend and I have been thanked a lot. She says that it does wonders to her skin and that the difference is clear.

Date of experience: March 15, 2024
Melissa M. SpoiledChild Rep
over a year old

We are so happy to hear that!

Minnesota
1 review
1 helpful vote
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Amazing
October 3, 2023

This product its just truly amazing the flavors are so delicious and yes if you be consistent and patience you eventually start to see the results. My skin has never glow as much as now.

Date of experience: October 3, 2023
Melissa M. SpoiledChild Rep
over a year old

Results never get old!

North Carolina
1 review
0 helpful votes
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Kstukes
September 21, 2023

They taste amazing. My gut bothers me often but I experienced less discomfort while taking. I want to take more consistently and see if I can tighten my gut up some.

Date of experience: September 21, 2023
Melissa M. SpoiledChild Rep
over a year old

Consistency is key

Canada
1 review
0 helpful votes
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Amazing
July 25, 2024

I love love love love it! It makes my hair feel like silk and butter

Date of experience: July 15, 2024
Melissa M. SpoiledChild Rep
9 months ago

The love is mutual 💞

Virginia
1 review
1 helpful vote
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Terrible Company SCAM
November 25, 2022

They fail to inform you that they will charge you the full amount once you place your $5 order. They will refuse to cancel your order if you contact them. This is a scam! Do not order.

Date of experience: November 25, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

GB
1 review
0 helpful votes
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Disgusting
October 19, 2023

Never heard of this company nor used them but woke up this morning to find they've taken money out of my account and allowed a fraudster to use my card and place an order

Date of experience: September 19, 2023
Pennsylvania
13 reviews
45 helpful votes
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Happy so far
January 9, 2023

I had purchased a trial of the hair serum for my husband. He's only used it now for 3 weeks but seems to like it. I was told that it was a 2 week trial. If I didn't see a difference, I send unused portion back for a full refund. I then read that it takes about 4-6 weeks to notice a difference, so I called them to return since trial ran out in 2. Told them it made no sense to do trial for 2 weeks is it takes 4-6 to see results. They offered me a $75 coupon to use on next bottle or a return label for a full refund for what I already had, I had no issues with customer service. They were very prompt and professional. They had charged my account for the first bottle, but I was ell aware that they would. Hense, the "refund" if item didn't work. My husband decided to use the coupon and give it another month to see if it actually helps at all. If it doesn't I can cancel my auto-ship with a click of a button and try something else, It's that easy I can tell you that I use their sister brand "ILMakiage" make up and it's the best I've ever used in that price point. So I'm hopeful that this hair serum will help.

Date of experience: January 9, 2023
Indiana
1 review
0 helpful votes
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Great results!
July 18, 2023

I loved this spray. Used it for 8 months with great results. Then decided to switch to a pricier brand And had yet to see the same results. When I'm done with this bottle I'm switching back.

Date of experience: July 18, 2023
Melissa M. SpoiledChild Rep
over a year old

LOVE to hear this!

South Carolina
3 reviews
0 helpful votes
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Great serum!
July 18, 2023

I'm all about the serums…and Spoiled Child is a GREAT one! The consistency slides right on and dries evenly. I've definitely seen a difference in my face!

Date of experience: July 18, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Charity!
We’re honored to be a part of your routine

Canada
1 review
0 helpful votes
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Good
March 23, 2024

My only problem was the delay in the shipment arriving, and I am still waiting, and when the product arrives, I will write my opinion about the product after trying it. Very excited.

Date of experience: March 12, 2024
Canada
1 review
2 helpful votes
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So, when I looked in my account the day they charged me, it was well over 180 bucks in Canadian money and I lost my $#*!. They've been telling me that they voided the pre-authorization, yet I don't see ANY of my money back. Worst of all, they take up to 24 hours to reply and I've threatened to tell everyone that they SUCK and HERE I AM! DONT BUY IT OR YOU'LLL SUFFER LIKE I DID!

Save your money for something else, for the love of everything!

Date of experience: January 1, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Canada
1 review
1 helpful vote
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Bull crap scam
June 28, 2023

People this stuff is from China! This is why it takes so long to get back to your messages! Time difference. Product does not work hair mask is a scam!

Date of experience: June 28, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Louise,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com with your order details. Put "Site Jabber" in subject line. They would love to look into your options.

Georgia
1 review
0 helpful votes
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Not what I Expected
November 8, 2023

I assumed this product was pul based but it is more like water. This causes my hair frizz up and wouldn't be practical for me to use daily. I'll be returning the item very soon

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

North Carolina
1 review
1 helpful vote
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Only 1 word needed: Greatness!
October 2, 2023

SpoiledChild is a 100% contradiction to their name brand! This company goes above and beyond with everything they do. Their formulas and products are out of this world and they actually do work. I have personally used several different skin products and hair product that I can attest made a difference, noticeably, that turned me into a dedicated believer in this brand. When you view the product choices that SpoiledChild has to offer, it's not overwhelming where you spend hours searching for the perfect product. They have formulated ingredients together to cover multiple areas so that you do not need five or six different bottles of skin care products. All you need is one, maybe two, of their reusable & refillable capsules. The look of the product itself is very fancy and classy with a modern twist. The feel of the actual product itself is very light, not oily or heavy feeling. You can't go wrong with any of their products, you really can't! Not to mention they have top notch customer service! There staff or whomever handles customer relations Is one of the best if not the best that I have ever come in contact with. They make sure that you're not only just satisfied but that you are completely and fully satisfied and if you are not they will make it up to you by many different ways and many different means! If you have an issue with a product you don't have to worry about it because they'll find a way to make it better for you and they do go above and beyond every time with every conversation no matter how minor or major it may be! Two thumbs up from me... This is one hell of a stand-up company!

Date of experience: October 2, 2023
Melissa M. SpoiledChild Rep
over a year old

We’re so happy to hear that!

Ohio
2 reviews
1 helpful vote
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In 2022 I should have read reviews first-- Unfortunately I did not. But I did return the product. Notified my bank to not put through any payments to SpoiledChild. SpoiledChild kept sending (sporadically) hoping customers forget or don't check their accounts. Here we are July 2023 they put through a $92 charge to my card (my bank is refunding me, BLOCKING them again, and changing my card #/banking info) and SpoiledChild sent me another box. I've emailed customer service 2x today regarding all of this and how to send their bs product back to them. DO NOT BUY FROM THEM! (Kimberly DeLeva)

Date of experience: July 18, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com with your details. Put "Site Jabber" in subject line. They would love to look into your options.

Michigan
1 review
7 helpful votes
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DO NOT BUY or TRY!
August 26, 2022

I order a lot online. I also like to try new products and brands I've never heard of. When they have the, "try it before you buy it" offer then I'm all for it. I've found some of my favorite brands, I still use today, using this method. I didn't lose out like most, but I got charged as well. Just a tip if you do try it, Make sure you return within the 14 days. That means make sure your order gets to them within 14 days after delivery. I read somewhere that after that they would give you store credit. I just wouldn't risk it because what the heck are you gonna do with store credit on a product your returning? Should be a red flag. Also, I've noticed imaginary refunds that they posted to my SpoiledChild account, but never actually got refunded to my credit card. I got charged full price for the product that was returned within my 14 days. Still haven't been fully refunded yet. Not sure if u will be. Customer service has been quick, but not informative. So makes me think it's just AI generated or something, or just templates that they send out. Nothing that actually describes my issues I have. So still waiting for my full refund, but other than that DO NOT BUY from them!
*Btw product smells gross, at least I thought it did and I don't think really does anything tbh*

Date of experience: August 26, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi Rye,
We would love to look into your status and get to the bottom of the issue. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line.

North Carolina
1 review
0 helpful votes
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Misleading advertising
October 27, 2023

I found an ad that said to try before buying what caught my attention, I followed the process and in the end if they charged me for the product that I just wanted to try, I tried to communicate to customer service but it doesn't work, I feel scammed and I don't know if they put me on a subscription

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Oklahoma
1 review
0 helpful votes
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Still hopeful
October 20, 2023
Updated review

I've noticed my hair is much shiner, and I sleep better. The only side effect is ai started break-in out. Still taking and hoping my skin will clear up.

Date of experience: October 20, 2023

Fast about getting product out and communication.
October 12, 2023
Previous review

Good experience with getting out and knowing about possible delay.

Date of experience: October 12, 2023
Alabama
1 review
1 helpful vote
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Wow
October 9, 2023

Absolutely adore this product. I have hair past my butt and was considering chopping it all off due to split ends and damage. This brought it back to life.

Date of experience: October 9, 2023
Melissa M. SpoiledChild Rep
over a year old

The love is mutual

Utah
1 review
0 helpful votes
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Bummer
November 2, 2023

Gave a review. Got my email confirming 15 dollars off my next purchase with the code. Tried to use the code. Didn't work. Reviews are a waste of time.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out