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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Illinois
1 review
0 helpful votes
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Fraud Scam
February 27, 2024

I ordered and I didn't receive it! I try the product for free but they still charge me for the full bottle! Costumer service is great but the service is very bad! They sent me a second bottle for free because I don't receive my first order but when I track the numbers that they gave me doesn't exist! Like my first order I can't track my package because the numbers cannot found! I don't know if I will receive my order!

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Florida
1 review
0 helpful votes
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BEWARE! I was taken to this site from lL Makiage. I do not know if they are the same company but I am returning all products. The liquid collagen BURNED my face after 2 days of use. My eyes were swollen and my skin feels like I have a bad sunburn. I now feel like my skin is going to peel. AWFUL EXPERIENCE. I am returning this crap and hope you all take all these bad reviews seriously before you end up looking like me. I've never had anything like this happen in the past and I do not have sensitive skin so this must be pure acid to have this affect. I still can't believe this happened.

Date of experience: March 2, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Georgia
1 review
0 helpful votes
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Apple cider gummy
June 23, 2024

I really feel better with my gut health by taking these. Can notice a difference when I don't for awhile. They are yummy too!

Date of experience: June 13, 2024
Melissa M. SpoiledChild Rep
10 months ago

We expect nothing less 🙌 Results never get old ⚡️

California
1 review
0 helpful votes
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Online purchase
November 1, 2023

Everytime I have to login my account, I still have to go thru my email n link thru my account. Why don't I just login straight thru the website since I already registered. And I purchased 2 items of V24, how come I only have 1 gift instead of two surprise gifts. Thanks

Date of experience: October 2, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Grace - Thanks so much for the review and for your feedback. You are supposed to receive only one mystery gift per order. We really do value your opinion and I'll be sure to pass it along to our product and IT team.

Indiana
1 review
1 helpful vote
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Difficult Order process
October 22, 2023

I ordered a hair mask, collagen, and a probiotic. When I checked out the order dropped my hair mask and added a second bottle of the collagen. That's not what I was looking for. It increased my payout significantly and I can't get it fixed. Not ideal service.

Date of experience: September 22, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi LaTisha - I'm so sorry for this experience with us. Please email hello@spoiledchild.com again and our customer support team will be happy to sort this out for you!

California
1 review
0 helpful votes
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Address Issues
October 2, 2023

I had issues with my address. I live in a brand new complex, so I have had issues with the my address everywhere. SpoiledChild took care of it the same day, and process my order the same day as well. I really appreciate the quick response; great customer service.

Date of experience: October 2, 2023
Melissa M. SpoiledChild Rep
over a year old

LOVE to hear it!

New York
1 review
15 helpful votes
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I purchased the product, the summary at the checkout displayed $5, after checking my bank account, I was charged $5 + additional $165 even though the offer said - TRY AND PAY LATER. It's said it's Pre- authorization and it will be sent back in 1-4 days. And im like - WTF? - Where and how, did they assume that I'm letting them keep my money for 4 days for no reason without me authorizing. I wrote an email to customer suport and no answer. Total BS.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Maryland
1 review
9 helpful votes
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I was just browsing at the luxury of this stuff then eventually the try b4 u buy popped up I thought I was gonna be paying 5$ I ended up being charged 108$ all together my daughters party tomorrow an I don't have any money now cause the thieves swiped my money out of my account just to say nothing to do about it I'll be telling my bank an changing my information just in case they try something else

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

New Jersey
1 review
0 helpful votes
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They stole my money
November 30, 2023

Bad experience with them. They said it was free but it's not. They took all the money left in my account and didn't tell me about my "subscription" before hand.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Arizona
1 review
36 helpful votes
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Rip off!
August 28, 2022

When I got my very smart and expensive bottle I decided to pour the contents into a smaller bottle… totally shocking how much they are ripping off their customers

Date of experience: August 28, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi Jemma,
The A22 is 1.7 fl oz/ 50 mL, but if you feel like the capsule was not filled please feel free to contact hello@spoiledchild.com. Hope this helps

California
2 reviews
4 helpful votes
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Nothing "amazing"
September 25, 2023

I bought the S24 Rapid Recovery Hair Mask after seeing the ads on Instagram and taking the "quiz". I made sure to keep an eye on my credit card so I didn't have any charges I didn't authorize. I didn't need to contact customer service so no problem there either.

This product was not the amazing miracle it was advertised to be, and the product packaging was quite deceiving, yes I read the content amount on the website, which says 4.4oz/125ml but the capsule inside the outer jar is so tiny.! I don't even know how that amount is correct (photo attached of jar containing 50ml of something else for comparison)? It was absolutely NOT worth $45! My hair wasn't any less frizzier than store brand conditioners I've tried.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Massachusetts
1 review
2 helpful votes
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Great products!
May 18, 2023

To counter all of the negative reviews. 1st if people READ the " try before you buy" terms in their entirety they would KNOW their card would get a pre authorization of the full amount of their try before you buy order which is a temporary hold that falls off 2-4 days or up to 7 depending on your bank- that amount IS put right back into your account. At the end of your trial period if you do not send what you do not keep back you will be charged. 2nd customer service by email has been great for me. 3rd IMO these products are top of the line amazing & in a little over 2 weeks now I see and feel a HUGE improvement in my skin! I love this company and am so very glad I found them! Blessing to all and remember just take the time to READ what YOU are spending your hard earned money on, it really is that simple!

Date of experience: May 16, 2023
Canada
1 review
2 helpful votes
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I think my subject line speaks volumes, and I am not wasting my time further. The "customer service" to cancel was abysmal. To the point I had to CLOSE THE ACCOUNT the payments came out of.

Only interested in the reviews now? Where was this when I was trying to cancel the service?!

This isn't the first "review" I've been asked to give, and I will block any further communication.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Emma! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

California
1 review
0 helpful votes
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Just order today
October 2, 2023

I just order the product today purchasing was easy but when I get the product and start my journey I will give another update and post hopefully the product works on my skin and nails and not have me loose weight cause I just start gaining weight and not wanting to loose weight at all but we will see!

Date of experience: October 2, 2023
Melissa M. SpoiledChild Rep
over a year old

You’re going to love it!

District of Columbia
1 review
0 helpful votes
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I'm a Spoiled Child
May 19, 2024

This product is just amazing. The serum feels so good on the face and it makes my face feel so soft supple and smooth. The collagen is delicious and I'm excited of what the results will be

Date of experience: May 9, 2024
Melissa M. SpoiledChild Rep
12 months ago

That's what we love to hear! 💖 Can't wait for you to see the results!

Colorado
1 review
1 helpful vote
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3 star
May 4, 2023

This stuff is decent. Don't know if I'll ever purchase again. While you are rinsing it out it's hard to tell if it rinsnst out all the way. It feels like it puts a coat over your hair while wet I think that's why I couldn't tell if it was rinsnt out. Plus it doesn't have a scent. If leaves your hair with NO scent. I seriously like my hair smelling great after a shower. It did make my hair soft but I still have frizz.

Date of experience: May 3, 2023
Melissa M. SpoiledChild Rep
over a year old

Thanks for the review - we'll let our team know about your suggestions!

Florida
1 review
3 helpful votes
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Dishonest company
April 20, 2023

I don't appreciate the way I am told I am authorizing only a free item, $5 shipping only (max pre-authorization) and then I find out after the paying the shipping (five dollars) that they enrolled me for a free trial without my permission which pre authorized $116 and states (after the "free" item has been processed to my debit card) that I have to return items or get charged, and in addition they added another full-priced item to their presumptive trial without informing me before the shipment.

If you're not watching your email, because you think you're fine with this five dollar charge, you won't find out that they're going to charge you at the end of the month until after they charge you. It might be long enough that it's too late for a refund.

I will never get this time back, and my time is very valuable. There should be some law that we can charge them for taking up our time with these fraudulent offers.

No product is worth the hassle of working with a dishonest company.

No, thank you I'm not interested in a "capsule culture" that is all about a lack of integrity.

Date of experience: April 20, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

New York
1 review
5 helpful votes
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I've been using this product for only a couple of days. Is it normal for my skin to burn and I have blotches around my belly button and back. Also I feel very jittery

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Georgia
1 review
0 helpful votes
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I have never heard of them or ordered their products yet they managed to obtain my credit card information and hit my bank account for large sums of money not once but twice. Beware of this company.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

New York
1 review
1 helpful vote
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Don't buy this product
September 18, 2023

Waste money and stress
Don't buy the charge in your credit card every month and they don't send the product, I am tired to try to call is a machine nobody answered. All the email lol never again

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out