SpoiledChild

I paid the shipping and received the jar of what looked like gray, gritty sand. I tried it twice-NO difference was made-and cancelled. Was still charged and told that I didn't send product back in 60 day window and then charged again this month and have received nothing. Disputed it with my bank which is well worth the 90 dollars of my money they tried to steal for hair dirt. Oh and customer service responded with they'd give me a 50 dollar voucher for their products. Ha

The product which is a spray smelled up my bathroom and made it smell like chemicals, I have animals I don't want them getting sick or anything, the product doesn't work and I missed the 60 day trial even though they told me 90 and when I asked for my money back they offered me a credit. I don't like your product why would I want a credit? My mom died I'm sorry I missed it. Horrible customer service.

I have been a SC user for over 1.5 years the mango is good but the pineapple much better flavor. The product works wonders for your hair, skin, nails and weight loss. There are pros and cons to anything those are the pros. The cons the free or trial products you get charged a fee which your not privy to during the time of purchasing, the cost is extremely high, several charges on your cc over time and no product to show for it this has only happened about 4x.
Overall product is good but definitely need to work on their accountability.

I bought hair serum with biotin and they shipped me an item same color but a twist off not a sprayer where I can spray the hair it spilled and got everywhere and wasted almost half the product waste of money

This company is a fraud. They will offer free trail product for you to only pay 5 and try for free, but will place a pre-authorization hold claiming it will drop off. They stole 239.00 dollars from me. On the charge it show a company named House My Med Products with a number *******826. When you call the number they claim to be a answering service for them and claimed my order had shipped when I had just ordered 5 minutes ago. Then offered 50% refund. When I sent email it keeps saying same excuse from Melissa. Please do not order anything from them. I don't want you to go through what I am going through. Unfortunately for me, it messed me up with my finances. I help my family and times are hard so loosing that much was hurtful. In reviewing other reviews, this is a scam that they have been doing on others and it needs to stop.

They said they sent me the "free for 15 days" and if you keep they would charge you after that, later I got an email that this product only works after 90 days so why sending free for 15 days?!
I requested a cancellation and even then they keep messaging me every single day!
I send an email to their support team today so hopefully they will leave me alone!
This is bad service, I feel like I'm being chased by a psycho!
I have anxiety so this emails and messages are getting me sick! I should suit you for disturbing my peace! What a bad service! Shame on you!

I cannot log in to my account. Their website says the system will send you a secure link, but it is never sent. I contacted customer service to suspend my subscription. I received an email from customer service stating that my refill was moved up to the following month but that she needed my billing information so her manager could change my password, and I have not heard back from them. The customer service agent asked for my consent so her manager could change my password. I followed up the next day and have not heard back from them, nor can I log in to my account. There is no phone number to contact customer service or a timeframe of when to expect to hear back.

Took 2 payment out of my account after I told them to stop. Never got anything after 1st shipment that made my hair fall out. And keep never give refunds like they say they will. In my mind thieves and crap all around product not worth a penny let alone over 100 every time they hit my account I have already filled a report looking into further action against them.

I got completely blindfolded by their "try for free" promo. Guess what - it's not for free. It's ridiculously overpriced for a product that's not working at all.

Now when I wanted to return it, the link they provided didn't work. I sent multiple messages to their support but no one responded. I ended up being charged full price for the product I had every intention to return.

I'm pretty sure it's not just bad customer service but consumer rights violations and fraud.

Don't waste money here... getting help only via email or sms is not ok. It takes more than 24-48 hours for response. If they read the entirety of the email and answer ALL of your questions, this would be acceptable. Problem is you have to write the email, wait for a response, and then only get part of your email answered. Then you have to wait another 24-48 hours to get the remainder of your questions answered. Absolutely a waste of my time. I was really starting to like their products, but they have completely turned me off.

This stuff is amazing! My hair was fried a couple years ago. It's been difficult growing it back out since due to continued breakage. After 1 use of this on a Saturday and returning to work on a Monday, my coworkers raved about how good my hair looked and said it looked like I just had a Brazilian blow out. My hair also feels so soft and I have body now. It was lifeless before. Give this a try especially if you bleach your hair.(it needs this) I promise, you'll love it as much as I do.

I canceled my subscription with them the same day I placed my order due to them over charging me. I got charged again today after receiving a confirmation email from them showing it was cancelled. I noticed in every complaint it's the same response we tried to reach you no response please contact us. This is a fraudulent company and they need to be stopped.

They charged my card for products I didn't even have. Then I contacted them, they said they did a refund and would take 2-10 days. After 10 days she said they didn't do the refund until 3 days after I requested the refund. (But the email said the date I originally called in, and not 3 days later) come to find out they put the incorrect billing address and my money was never coming to me. Now they won't respond to my emails at all. This is such an aw**************)ful feeling to be out close to 200$ for products I don't even have. Awful awful awful customer service. Plus to steal my money amd not give it back, what kind of business does that.

The customer service is non existent. As you'll see on other reviews you can't contact them for immediate response, you complain and get a $100 gift certificate for something you don't even want. They reply "I'm gutted." Is this a ten year old running the company?

I went for the hair park and face lotion and the face JUNK broke me out horribly! They got $110.00 out of my acoustic t for crappy product. They also do not have a customer service phone number. Buyer beware!

*******208, **************. I ordered the hair scalp spray gold, my head itches and hair broke off, the collagen mango made me itch all over my body every time I took it I was miserable, the face moisturizer broke me out I have never had acne ever in my entire life I can't believe this stuff my Dr where I work at the hospital said stop using immediately it was bad for my system.so disappointed. And a waste of money.