SpicyLingerie

Love the body inclusivity. Please keep it up! Us plus-sized girls can never find anything quality AND fashionable. Guess I'll check in once I get them

I've completely switched over all lingerie shopping to spicy and I'd say it was the best decision I've ever made

Excellent shopping experience. It was quite easy to navigate the system. Sexy and beautiful items to choose from

The lingerie is beautiful and always good quality. The Rewards and Free Gifts options keep me going back. I LOVE Spicy so much! 😍

Lots of great styles, colors, fabrics, and new releases to choose from! To ensure you get your favorites in the right size & in the colors you love- before they sell out, Grab 'em while they're hot!

I thought I was being proactive by purchasing a gift for Valentines Day 2 weeks ahead. I was wrong! I tried tracking my order and everything was definitely taking the maximum amount of time. When I asked a customer service representative about my order, there was zero pleasantries. They only stated a shipping timing that was completely different than what is printed on their website. I was very disappointed that they weren't more helpful or friendly in assisting me. I will never shop at a place that puts such a low value on customer satisfaction. I would discourage anyone from buying from this place. It was a huge disappointment.

I ordered two items, received one. I saw my item would be arriving 5 days after the first so I waited to open the package. Today I called to inquire about where my second item is, and to report my first item had damage.

The second item was discontinued so they won't be shipping it at all. I wasn't notified and this was the item I really wanted.

My first item was defective. I opened it and noticed a large hole immediately. The hem was disconnected from the fabric leaving a large hole that needs to be sewn.

The representative stated I needed to open and report the item within 7 days of its arrival. Today is day 12, so there's nothing she can do.

So now I've waited weeks to end up with one damaged item and no refund or replacement.

I had ordered three items from the website before a trip I was taking. When the package arrived one of the three items was on back order. I was three days before leaving for my trip and the item was a necessary piece (Thank god Amazon prime was able to remedy that problem). The other two pieces were of horrible quality, I didn't even want to try them on in fear they would just fall apart. When I went to return the products I was told only one was accepted, the other had a stain in the crotch? I messaged the company and I was confused since I had never put it on and the fact that they claim there was a stain honestly freaks me out. What kind of products are they selling? I would recommend using ANY other site besides Sexy Lingerie. TOTAL RIP OFF! They had the audacity to send me an e-mail saying thank you for the feedback... Clearly looking for any reason NOT to refund my money.

My order is in transit for over a month. Customer service is a absolutely brain dead. No help or solutions to the problem. I asked for a refund and was told she will note that on my order. She tracked order that was returned to California and sitting at UPS Facility and as of December 5th wouldn't arrive to Spicy till Dec 21st. Then customer service will email me with possibilities? The order originally placed Nov 8th. Don't deal with Spicy Lingerie they don't know what they're doing.

They had a good online selection of lingerie. So i decided to buy. 148 dollars worth. Up to 5 days I got no response from them. I had to call and email them. The lady told me they will ship tomorrow two days in a row. They finally shipped it because I kept on inquiring almost everyday. I got my shipment pretty late. On top of that they sent me two more items which I did not buy. They shipped it to me and charged me. I told them I didn't buy this and sent them my cart. Clearly it wasn't in the cart yet they kept on telling me I did. I was like... they forced to me get things I don't want, ship it over on thier own. And now they are not even providing for the shipment charges for what they themselves sent. Really really horrible.

If I could rate less than 1 I would! I placed this order on a Thurs. For 2-3 day shipping. I heard nothing by Tues! Absolutely absurd that they say it takes 2-4 days to process for them to process an online order, but in fact it does! Then they ship via FedEx who did not deliver on time. Spicy Lingerie washed their hands of the issue & told me to contact FedEx which is a maddening loop of automation & NO CUSTOMER SERVICE! Absolutely no recourse for not receiving my item in a week! DO NOT ORDER FROM SPICY LINGERIE IF YOU WANT TO RECEIVE YOUR ITEMS IN AN ACCEPTABLE TIME FRAME! Never have I ever dealt with such incompetence! And I would certainly add photos or videos but I do not have my package…

I love this website. The sets are cute and amazing. My husband is in jail and I like to keep our virtual visits sexy and spicy.

Where to start? They avoid mentioning where the "clothes" come from, but they're all made and shipped from China. So be prepared to wait weeks for some of the worst quality items you've ever seen.

Everything was single layer of the most basic fabric and construction, really looks like they ordered "the cheapest crap you got" from whatever sweatshop they contracted. Pricing doesn't come close to the bare minimum quality either, $50 for a chemise I probably could've made myself for $7, they were so cheaply made they barely used enough thread to put tags on.

Their checkout plays games and you have to struggle to keep the free gifts. Based on how much money you waste they'll send you: Gift, then Panty, finally Lingerie. My gift was a cheap bracelet (maybe choker who knows), super skimpy cheap lace thong (of course thong because less fabric) panties, and photo'd in this review what I can only describe as the skimpiest "lingerie" seemingly for a 6 year old. Don't fall for these gift enticements. This company is utter garbage, oh and for US customers; they use UPS Mail Innovations which means your package gets handed off to USPS meaning more shipping delays and nonsense.

The whole interface is easy to use. I was able to shop for my wife with so much ease as the models helped show the product for size comparison and the save features helped tremendously.

It is helpful texts,,,,,,, the site is easy to navigate. The quality and colors keep me coming back.

This company is horrible they overcharged me for shipping and refused to refund me. It took them 10 days to even process my order and another 6 to have it delivered to my house. I called their customer service line and left a message twice and they never returned my calls. They said that all customer service emails would be answered within 48 hrs and the fastest response I recieved was 3 days later. They woman writing back emails was rude. This was a time sensetive order and because I didnt recieve it in time I had to go out and buy something similar somewhere else so I ended up paying twice for one item and $40 dollars for shipping I didnt recieve. DO NOT ORDER FROM THIS COMPANY.

Quality products and fast delivery. SPICY has so many products to choose from, the colors, the styles and sizes and variety are top notch! Love, Love, Spicy! I actually canceled my VS credit card!

The wife & I had a enjoyable experience ordering from this store and really liked what we purchased and look forward to our next purchase.

Quick and simple shopping process, all totals and promo offers are calculated BEFORE checkout so you know exactly what your total will be, no surprises.