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AE
1 review
0 helpful votes
Follow Mk M.
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Spicejet worst airline
December 15, 2022

Worst service, anytime it will be get delayed for uncertain time covering up saying unavoidable circumstances (which occurs frequently, almost every alternate day)

Staff is clueless about overall services, on board as well assistance at airport (baggage takes an hour of waiting at Pune)

Very attentive and promptness while checking the weight of cabin luggage and will not forget to charge additional even if weight exceeds by half or one kg.

If you wanna try your luck you can do some Toofani

Not at all recommending to anyone.

Date of experience: December 15, 2022
India
1 review
0 helpful votes
Follow swati g.
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Spicejet airline is a good airline in India. All the flight travelers now prefer the airline. As far as, my trip experience, it has been good and I really like to fly with it. Today, I had my Spice Biz business class experience on the flight from Mumbai to Hyderabad. The flight was for about 2 hour's duration and the ticket price was 2.5 K Rupees. It was again a pleasant experience onboard. I am impressed by the staff in the airline. They are very good. Very helpful. I recommend to try Spice Biz. It is best in the industry with the price it is available.

Date of experience: June 17, 2019
India
1 review
0 helpful votes
Follow Trishla d.
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I select Spicejet flight for being on time flight always. The crew is warm, cordial to treat passengers and suportive. I have not experienced any problem for flying with it since last two years, the time I started flying with the airline. I would recommend the airline with complete heart- as I get good flying experience at a decent cost that is decent than rest in the industry. Recommending the airline.

Date of experience: December 27, 2019
India
1 review
3 helpful votes
Follow Sowmya B.
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My flight I booked by mistake ticket costs 3300, but within minutes I want to cancel it after realising that I booked for wrong time, the charges airlines are charging is 3300, like I'll not be getting any amount back, which is a very bad policy, Im disappointed, I'll never take any spice Jet flight in my life also I'll not refer spice Jet to anyone at all. As your policies are very bad. So much disappointed., it's a hard earned money, it's very painful to loose all the money in fraction of seconds with your stupid policies. Totally a big NO to SPICEJET.

Date of experience: July 22, 2021
India
1 review
0 helpful votes
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Dehradun to Mumbai
March 14, 2020

Many times I have traveled with Spicejet airline and being a musician, I always carry my guitar with me. A few days ago, I was traveling from Dehradun to Mumbai, When I faced an issue as I was not having a flight case. I was very nervous about what might occur in the event that I had to keep it alongside the baggage, but surprisingly I was permitted to keep the instrument with me during the journey. I am grateful for their kind behavior. I had a pleasant and delightful journey.

Date of experience: March 12, 2020
India
1 review
0 helpful votes
Follow koushal s.
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Recently flew Spicejet for traveling in the Delhi to Mumbai sector. The flight was for a little over the 2-hours duration. I traveled from SpiceBiz class... I appreciate the service provided and for sure the experience I got truly fetches a full value for money. Had in-flight meals that were amazing in taste. Recommend SpiceBiz by Spicejet.

Date of experience: May 29, 2019
GB
1 review
3 helpful votes
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Red hot flight
February 23, 2018

My idea for trip begins as you arrive and are out of the airport, but this time my trip flying Spicejet started when I boarded my first flight from Mumbai to Bagdogra. The idea of an ideal trip would be right from a layout of the aircraft to service... no-nonsense, efficient and simple was met on this trip. I was already looking forward to the next 10 days of my travel in the Gujarat landscape which began to already be memorable, a perfect mix of food, nature and amazing culture of Gujarat.

Date of experience: February 23, 2018
New Jersey
3 reviews
0 helpful votes
Follow Chhavi T.
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Great website and travel
February 24, 2018

My idea for trip begins as you arrive and are out of the airport, but this time my trip flying Spicejet started when I boarded my first flight from Mumbai to Bagdogra. The idea of an ideal trip would be right from a layout of the aircraft to service... no-nonsense, efficient and simple was met on this trip. I was already looking forward to the next 10 days of my travel in the Gujarat landscape which began to already be memorable, a perfect mix of food, nature and amazing culture of Gujarat.

Date of experience: February 22, 2018
India
1 review
0 helpful votes
Follow Sorav B.
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"Heavy rush during morning hours at Delhi airport is a common knowledge and most people will try & reach early to avoid any unwanted issues. However, nothing can prepare you for long queues and that too, Delhi crowd! However, I am amazed at the level-headedness and dexterity of the ground staff at airports. In this case, SpiceJet who manage such an unruly crowd so nonchalantly that gives the most seasoned customer care professionals goosebumps in their midsection.
Within 10 mins I had my boarding pass and then ushered to the waiting coach whizzing past the security check. Kudos to Priyanka, the check-in counters executive and thank you to SpiceJet.
"

Date of experience: January 29, 2018
GB
2 reviews
3 helpful votes
Follow Rashi J.
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Heavy rush during morning hours at Delhi airport is a common knowledge and most people will try & reach early to avoid any unwanted issues. However, nothing can prepare you for long queues and that too, Delhi crowd! However, I am amazed at the level-headedness and dexterity of the ground staff at airports. In this case, SpiceJet who manage such an unruly crowd so nonchalantly that gives the most seasoned customer care professionals goosebumps in their midsection.
Within 10 mins I had my boarding pass and then ushered to the waiting coach whizzing past the security check. Kudos to Priyanka, the check-in counters executive and thank you to SpiceJet.

Date of experience: March 9, 2018
India
1 review
0 helpful votes
Follow Komal A.
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For the very first time I hv done booking in Spicejet flight from Jaisalmer to Delhi as I don't have any other option.
But this is the first and the last time... I don't know what they charged in ticket fare if they don't provide any special assistance in seat selection when someone is traveling with baby. Executive on call ws very rude they and don't want to accept the fact that I am traveling with baby and I want the seat next to my family member. They are very rigid and keep on asking the money if I want the whole all seats together..

Date of experience: January 6, 2022
Nepal
1 review
1 helpful vote
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Irresponsible and worst airline
May 15, 2022

One of the worst airline ever.my mom and husband was travellingfrom Mumbai to gorakpur but there luggage was not loaded neither there was announcement nor call from done by airline and in luggage my mom medicine injections was there as she is a cancer patient and airlines was not at all taking any responsibility if any damages happen to medicine. They didn't send the luggage in the same day and bcoz of that they had stayed to hotel nor this airline arranged any facilities to them like no hotel booking no money was given to them for hotel staying and food. Such a worst answer irresponsible airlines I would never ever recommend this airline to anybody as my family had gone through so much. So guys if you want to waste time and money then U can travel through such $#*!ty airline.

Date of experience: May 15, 2022
GB
1 review
0 helpful votes
Follow Gaurab S.
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India's spice in the air is SpiceJet Spice its always Red hot. What is more remarkable is the energy as Red ambiance and Red dressed crew staff. Symbol of Comfort, Gratitude, Excellence Remarkable performance in Air.
The economy airline which adds Spice to the luxurious comforts of passengers!

Date of experience: July 30, 2018
GB
1 review
3 helpful votes
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Spicejet offers Paneer Methi Malai I have ever had, second only to my mothers and definitely the best in the sky. The best part, if you order your meal in advance, you get a discount. Fantastic meals on board. I pre-booked Paneer Methi Malai and honestly, this was the best

Date of experience: March 28, 2018
Saudi Arabia
4 reviews
0 helpful votes
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Cochin Airport Staff
December 30, 2021

I had travelled with my family from Cochi to Dubai on 27th December. Great effort by the Lady staff in charge to help my family on arrival visa cleared in time to enable me to travel with family. Have to learn other airline from this lady staff how to become customer oriented and same time friendly

Date of experience: December 30, 2021
Thailand
1 review
0 helpful votes
Follow Nalak G.
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Stop harrazment of passangers by frequently change the flight timeing. One of the 3rd class airline in my life. I never recommended this airline for International flight. Worst air line Spice Jet.

Date of experience: November 1, 2023
Afghanistan
2 reviews
2 helpful votes
Follow Bello O.
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For months FlightNetwork held on to my refund--without, the very least, a notification email that they had received said refund from SpiceJet to be deposited to my account. So for weeks I contacted SpiceJet--as I had received news of the flight cancellation only from SpiceJet, and instruction to contact them for a refund--and all they kept saying was that they had process said refund to my account--which technically wasn't true; failing to tell me they had refunded FlightNetwork who in turn should have refunded me. I received no email from FlightNetwork, no instruction or notification that they had my money. This is sketchy business practice, at best, or outright collusion, at worst. FlightNetwork has yet to process my refund, even after I've contacted them on this matter.

Date of experience: June 6, 2019
France
3 reviews
0 helpful votes
Follow Parishtha D.
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Spicejet offers fantastic meals on board. I pre-booked Paneer Methi Malai and honestly, this was the best Paneer Methi Malai I have ever had, second only to my mothers and definitely the best in the sky. The best part, if you order your meal in advance, you get a discount.

Date of experience: February 19, 2018
India
1 review
0 helpful votes
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Wrost services
October 19, 2023

It's been 40 min we sitting inside the plane and there is not update when we are going to fly. I'll give 1 out 10.

Date of experience: October 19, 2023
India
1 review
0 helpful votes
Follow Akshay B.
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Hello,

I have been denied at the airport that your Rt-PcR test will be exceeding till the time of fight fly due to delay from Amritsar to Dubai. Due to Airline delay fault I have to suffer no one helped me out at the time and Pissed of bu Spicejet Crew at the Amritsar airport Even i have the valid report according to the exact time of flight... Even i called Customer relation executive also who confirmed me that report will work because you have a big layover i have his recording also confirming that they will be not requring your new covif report as it is your layover and flight got delayed... I am sending you Voice note and flight ticket please check and get back to me...

After that I will escalate this issue to conaumer care and that Spicejet is cheating with customers. When they have there own fault. After confirming me by your person i unable to take that light which cost me Allot it is waste of my time and money... I will go to Court if there will no action On it...

Date of experience: November 20, 2021

Overview

SpiceJet has a rating of 1.9 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SpiceJet most frequently mention and customer service. SpiceJet ranks 181st among Travel Search Engine sites.

service
40
value
40
shipping
29
returns
32
quality
38