business logo of Speert

SpeertReviews 663

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.


speert.com
Founded in 2007
Deerfield Beach, FL, United States
How would you rate Speert?
grey star
grey star
grey star
grey star
grey star

Speert Reviews Summary

The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.

This summary is generated by AI, based on text from customer reviews

service
54
quality
614
This company responds to reviews on average within 4 days

Instant Feedback

2,587 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
Follow Judith K.
Unfollow Judith K.
Share Review
Report Review

I wish I could buy the plastic things that connect the chains to the glasses. I keep breaking those.

Date of experience: June 16, 2023
Texas
1 review
0 helpful votes
Follow A. X.
Unfollow A. X.
Share Review
Report Review

Love the frames but the lenses do not match my prescription. After mailing back my glasses, I have contacted customer service twice with no response or resolve. I was told my lenses are not eligible for refund, nor do they have the man power to look into the issue. Disappointed!

Date of experience: June 13, 2023
Massachusetts
1 review
0 helpful votes
Follow Martha D.
Unfollow Martha D.
Share Review
Report Review

Fine!
June 10, 2023

Fine! The options available & types of glasses available were what I was looking for.

Date of experience: June 10, 2023
Georgia
1 review
0 helpful votes
Follow WD Q.
Unfollow WD Q.
Share Review
Report Review

Order was packaged well and delivered quickly. Good job.

Date of experience: June 8, 2023
Indiana
1 review
0 helpful votes
Follow Madeline N.
Unfollow Madeline N.
Share Review
Report Review

Not Satisfied
July 6, 2023

Not Satisfied. After VERY CAREFULLY measuring my glasses (both in mm and inches, I placed my order. When I received the above fitovers, the fitovers were too small. So I called for instructions for return/refund.
I spoke to someone and they instructed me how to return, which I am doing today via USPS as instructed. I was also told that the return postage WAS NOT prepaid, that I had to pay at my expense, which is not appropriate since I followed the measurement instructions VERY CAREFULLY, and then they did not fit. So again Not Satisfied.
Thank you.

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Being required to fill in this additional space with extra words is the only negative aspect I have to comment on.

Date of experience: June 4, 2023
Connecticut
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

None yhfnfktirh tbdjdkfpgjghfi thrifkghfkflfj thdirnfkrj

Date of experience: June 1, 2023
South Carolina
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Great web site, lots of choices in wiiiide readers. The actual glasses seem well made, the only issue is the nose pad missing from one pair making them an expensive unusable uncomfortable mistake. Trying to find a contact number to find out how to get this fixed.

Date of experience: May 29, 2023
California
1 review
0 helpful votes
Follow Carolyn P.
Unfollow Carolyn P.
Share Review
Report Review

Fast and efficient Good selection of style options.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
Follow Sanford B.
Unfollow Sanford B.
Share Review
Report Review

Very difficult to find high-magnification reading glasses amongst all the brands. Next time I will go right to Speert brand.

Date of experience: May 14, 2023
Florida
1 review
0 helpful votes
Follow Alan P.
Unfollow Alan P.
Share Review
Report Review

The actual glasses, although advertised as "unisex" were too feminine for my liking.

Date of experience: May 13, 2023
South Carolina
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Easy to order
May 11, 2023

Easy to order - shipment was timely - communication throughout the process

Date of experience: May 11, 2023
Alabama
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Good product, but is huge!
May 9, 2023

Good product, but is huge! I have a very big head (size 8 hat) and these are so big that they won't stay on my head. $200 to find that out.

Date of experience: May 9, 2023
Washington
1 review
0 helpful votes
Follow Jon Q.
Unfollow Jon Q.
Share Review
Report Review

We love the flex glasses and the deliveries were fast.

Date of experience: May 1, 2023
Arizona
1 review
0 helpful votes
Follow Roxanne V.
Unfollow Roxanne V.
Share Review
Report Review

Just as advertised and I wear them daily. Nice having reader shades.

Date of experience: April 26, 2023
Virginia
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

A effortless purchase that was quick and efficient.

Date of experience: April 25, 2023
New York
2 reviews
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

Nice selection and great prices!
April 24, 2023

Nice selection and great prices!
I do not know my head size and would have purchased slightly larger frames but they are great.

Date of experience: April 24, 2023
Massachusetts
1 review
0 helpful votes
Follow Beverly R.
Unfollow Beverly R.
Share Review
Report Review

Products were just as advertised
April 20, 2023

Products were just as advertised.
Very satisfied with the glasses and cases.

Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
Follow Grace H.
Unfollow Grace H.
Share Review
Report Review

Easy Payment had a great experience on the phone
April 19, 2023
Updated review

Easy Payment had a great experience on the phone. I would do business with this company again thank you.

Date of experience: April 19, 2023

Easy Payment
April 12, 2023
Previous review

Easy Payment

Date of experience: April 12, 2023
California
1 review
0 helpful votes
Follow Paul V.
Unfollow Paul V.
Share Review
Report Review

Got a great price on these new sunglasses from Speert, with easy purchase and quick delivery.

Date of experience: April 19, 2023