website thubmnail of Speedy Drive
How would you rate Speedy Drive?
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AE
1 review
0 helpful votes
Follow Danica D.
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I strongly advise caution when dealing with SpeedyDrive. If you provide your credit card details, they continue charging your card—even for issues that are not your fault. Without proper justification, they repeatedly deduct amounts when after the car is returned, making it extremely difficult to dispute the charges.

When you try to address the matter with their customer service, the response is shockingly unprofessional. The staff is rude, dismissive, and unwilling to assist, often telling customers to take their complaints elsewhere. Their lack of accountability and unethical practices make for a frustrating and distressing experience.

This kind of business conduct is unacceptable, and I strongly believe regulatory authorities should step in to take action. Until then, I recommend avoiding SpeedyDrive to prevent unnecessary financial loss and stress.

Date of experience: October 10, 2024
AE
2 reviews
0 helpful votes
Follow Ray D.
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With the new rules in place and having to work from office, I decided to opt in for a car rental. I believe it's the easiest and safest way of steering clear from the public, especially for those who need to travel on a daily basis. I came across Speedy Drive and was certainly impressed by the service. The car was well sanitized and cleaned with almost no signs of damage. I opted for their monthly plan which I found to be very reasonable, and am still continuing to use it. Would surely recommend them to anyone looking to rent a car in Dubai, especially during this situation.

Date of experience: May 27, 2020
AE
1 review
0 helpful votes
Follow madi j.
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Customer service
May 27, 2020

I have been facing a lot of difficulties from car rental companies in the past. The day I have started using their car my life has become so peaceful. The staff is awesome and cooperative. Car condition is up to the mark. I am very pleased with them.

Date of experience: May 27, 2020
AE
12 reviews
1 helpful vote
Follow James G.
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You guys are doing amazing work in the car rental industry. I booked a car last week and it was clean as well as affordable. The staff guided me well and showed me a huge range of cars which were at affordable prices. I will surely book your car rental service again

Date of experience: March 2, 2020
Pakistan
1 review
0 helpful votes
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7Cars rental
July 16, 2022

7Cars Rental is the best option. Not only do we have a wide variety of cars to choose from, but the prices are also very reasonable. Our fleet of luxury cars and Exotic Cars includes models from all major brands, so we guarantee you to find the perfect vehicle for your needs

Date of experience: July 16, 2022
AE
1 review
1 helpful vote
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NOT GIVING REFUND
July 27, 2021

Be ware because this company is not returning refund. We returned the car June 19,2021. As per the terms that we signed the security deposit refund will be after 21 working days, now it is July 27,2021 and still no news from them. We tried calling them and been transferred to different persons and all did not help. Even their chat support on Whatsapp is useless and not responding to the messages. DO NOT RENT WITH THEM.

Date of experience: July 27, 2021
AE
3 reviews
0 helpful votes
Follow Emma r.
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I was looking for car rental service according to my budget which was little bit less. So I called speedy drive and they provided me 2020 spark on monthly rental. Car was clean and price was within my budget. Thank you.

Date of experience: April 6, 2020
Spain
1 review
0 helpful votes
Follow Al Q.
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They are not returning your guarantee of 1.000 AED. They are creating traffic penalties that are not true and they cannot prove.
The customer service is not answering and your money is in their pocket. THIEVES!
Do not rent any car!

Date of experience: March 13, 2024
GB
1 review
1 helpful vote
Follow Murtaza W.
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Thieves Crooks and Criminals!
November 10, 2023
Updated review

Make the mistake of giving them your credit card and you will regret for months and months. They will use it like their personal Free Expense account then give it to their brothers in India 6 months later i still have NOT received back my deposit 1000 dirhams and furthermore they keep debiting my card with fictitious charges How can a scratch suddenly show up 2 months later after i returned the car then they charged me UAE 600 and a further $100 for collection charges when their website says free collection from your hotel. These guys are serious criminals DO NOT USE THEM THE WORST CAR HIRE COMPANY IN DUBAI they are PROFESSIONAL SCAMMERS!

Date of experience: November 10, 2023

Theives Crooks and Fraudsters
August 21, 2023
Previous review

This is a hindu owned company owned by Shetty, Pranav and Ashwin they have no real respect for us they will STEAL and TAKE money from your cards and then sell your card details to hackers in India. Be ready for false debits appearing in your CREDIT CARD relating to False scratches, cleaning, Fuel topping, drop off and return charges, false tickets, everything they can think of. ARE YOU A VICTIM= then just google "Dubai DED consumer protection ae "and lodge a complaint This will work and you will get your money back!

Date of experience: August 21, 2023
AE
4 reviews
2 helpful votes
Follow shane w.
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Amazing staff with super amazing cars on economical rent. We hired some cars from them and they treated us in very professional way. Thank you.

Date of experience: June 22, 2020
AE
1 review
1 helpful vote
Follow SURESH M.
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Speedy Drive Car Rental UAE is the worst Car Rental Company in UAE. The rates are high insist on getting in a contract and trap customers. They don't give any statement of fines and Salik. The Staff is rude and un professional. One visit to their office means 2 hours wasted. The tall staff sitting is the orner mocks customers and passes running commentry even when he is not spoken to. The arrogant staff with Tatoos is a bully. I told him that received an email from his office that my contract is over and I have come to return the car he is insisting that one month is balance and I need to pay foreclosing charges even after the Manager is telling his the contract is over the guy with Tatoo is arguing with his Manger. The guy with Tatooand the tall guy dosen't even have minimum balance in their phones to call their service center. I had to give my phone to them to make that call. Thse who have read this message kindly donot take a rent a car from this place.

Date of experience: June 30, 2022
AE
1 review
1 helpful vote
Follow Claudia O.
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I had a terrible experience with this car company in Dubai, and I feel compelled to share my dissatisfaction with their customer service. When I contacted them to rent a car, I made it clear that I needed one with Apple CarPlay and Android Auto for navigation purposes. They assured me that the car I requested had these features and charged me extra for it. However, when I received the car, it did not have the promised features, making it incredibly difficult to navigate while driving.

Upon complaining and requesting a replacement, they tried to blame us, suggesting that we didn't have the original iPhone and Android cables, even though we did. They eventually sent a replacement car, but it had the same issues, and once again, they placed the blame on us without even testing if the car's features were functioning properly.

To make matters worse, they attempted to charge us additional fees when we requested a complete change of car. Instead of offering a replacement at no cost given the inconvenience we had already gone through, they engaged in fraudulent behaviour by trying to charge us more money.

Throughout this ordeal, I spoke to five different people from the company, and each one gave me conflicting information.

It is extremely frustrating that the car is still with us, and they have refused to answer our calls or even check if we are okay. This level of customer service is completely unacceptable.

I strongly advise everyone to avoid this company to prevent being scammed. They have zero regard for customer service and safety, as evidenced by their failure to contact us until now. This experience has been beyond appalling. Please beware

Date of experience: October 23, 2023
AE
1 review
0 helpful votes
Follow apurva s.
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The car was super clean and hygienic with professional and cooperative staff to assist. It was a very good experience.

Date of experience: July 27, 2020

Overview

Speedy Drive has a rating of 2 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Speedy Drive ranks 79th among Car Rental sites.

service
5
value
5
shipping
4
returns
5
quality
5