Southern Guarantee Moving and Storage

Consideration, dependability, and thoroughness! This moving company succeeds because of its employees. Our estimator was Skyler. He was always accessible to respond to inquiries and clarify rules and regulations. He gave us schedule updates and followed up to make sure everything was proceeding as planned!

Southern Guarantee Moving and Storage was a professional, helpful, and courteous group. I would tell you about them to anyone looking for a moving company. I appreciate your services and your efficient and careful work.

The whole transfer went well. The team on site was very efficient and they worked as a team. The team of 5 guys handled all our items with care. They interacted with me in a well-mannered way. I worked with a good team!

Our out of state move also had us well out of our comfort zone. Southern Guarantee's team swiftly helped to ease us back into it on the day of the move itself when they arrived ready to disassemble and pack in a very professional and organized manner.

The 3 guys who arrived on moving day were polite and friendly. Nothing was broken or damaged and they took care with the items moved. There were no walls bumped or damaged in the move either. In the new property they had all items put in the designated rooms and outdoor areas. They didn't just 'dump' items anywhere; they were careful and asked every time where to put them. The truck looked great from the outside and the moving unit was great and inside the truck was clean and organized.

Two movers who loaded all our furniture to the haul came on time and were professional and respectful to all the loaded items. James was professional, polite, and knew her job well! I will recommend them to all!

Please see photos. I paid for a 342 CBM move through southern guarantee, which they contracted out. Once the contracted movers arrived and loaded up 2/3 of my stuff they tried to tell me that I had reach the contracted amount and that the additional items were $700 dollars more to send. I asked them how this could be that amount given the size of the truck and they told me it was. Then I measured the truck, which was was an 8x8.5 ft truck. That meant the amount they said I filled was only 200 CBMS and I was owed another 140 CBMs. When I called them on it we got into an argument. I called southern guarantee and they told me there is nothing they can do. I then had to pay $1500 to have them off load my truck because I did not trust them to deliver my stuff and not try to overcharge me again. In short I paid for the entire move and ended up having to move all the stuff myself.

The worse company, they tell you the cost and you sing the contract and then they work with other company where they charge the double what they said. The hold your items and don't deliver to you until you pay the double amount. Please do NOT using them they are SCAMS. I select one star but doesn't deserve any at all. Very mad about what they did to me and charge me the double amount.

Incredible experience from start to finish! Thanks to Miller and Robert for being so helpful throughout the process and Miller and the rest of the boys for their professional service! Highly recommend.

In this day and age, when everyone seems willing to complain about everything and there is so little time to spare for those that are efficient, I just wanted to say that the whole unit did a great job. In light of Southern Guarantee Moving and Storage professionalism and efficiency, I would recommend them to anybody I know planning a major move.

They were punctual and started working immediately. The movers were pleasant and knew what they were doing. They were flexible with what we wanted. I would recommend using them. I think I will call them again if I move next.

We needed to move and to have a bit of storage too. The work changes meant life changes which led us to here. They taught us some organization things I hadn't thought of. I'm glad we were able to work with this group to get moved to storage and then to our home.

Boston and Watson did an EXCELLENT, so nice and helpful could not ask for better service. Great job very friendly Love Them! They are the best! Best team EVER! I have moved 2 times; they are the best movers I have ever had! They are the best! Made my day!

My only complaint with this company is that they were supposed to show up at 8 am and they weren't here until almost 11 am. I know this isn't a major complaint but I was on a tight schedule and I almost missed my flight. Other than that the guys were great. They all wore Covid mask and was able to pack up my 3 bedroom house in a short period of time. I had to practically beg the guys to take a break when we ordered them lunch. All in all it was a smooth transition and I would hire them again if I ever had to do another out of state move.

My son used this broker for a move and what a NIGHTMARE! Dishonest tactics, poor communication, they use crap moving company platinum moving and storage who broke or damaged most if their items... these companies do not deserve to be in business... insurance claims have begun and complaints to FMCSA and Motor Carrier too..

Southern Guarantee Moving and Storage is a beautiful organization that I would recommend for anyone moving. They were polite, respectful, incredibly hard workers, and good people. It was a full-day move, and it wasn't easy- but they did it with aplomb. If you have to move, you have to make this call.

Everyone in the process was very helpful and kept me up to speed on everything related to my move. I never felt like I wasn't in the know about what was transpiring. I was also impressed with how quickly everything was able to get activated. We especially loved Samson, our driver. He was great to work with, very professional, and personable.

We moved across the country. For a move of this magnitude, it was very easy. Flynn our driver was excellent and very professional. Ander, our coordinator, was outstanding. He was very professional and a pleasure to work with.

The amount of times I had to call customer service and the amount of heartache, tears, and stress they caused me is not worth any "discounts," and "cheap" pricing they try to con you into. First, the Sales reps are ruthless and will lock you into a contract and pressure you to sign it then and there, later the price will go up and no "discounts" they offer actually helps with the price, everything ends up being the same amount of hiring actual movers. I confronted them about the bad reviews and bad scoring on the Better Business Bureau and they played it off like it wasn't their fault and that they were victims of cruel corporations and customers, when in reality they're the cruel corporation that is cruel to their customers. Skip hiring a broker, skip Southern Moving. They don't know anything about the movers they hire for you, they reserve the smallest cubic units in the movers truck that WILL exceed and cause more costs, and they're so uncommunicative and unknowledgeable about who they've hired for you and they genuinely just don't care about you. They're just after your money. If you hire them, you just better hope they hire a good moving company that will actually take care of you.

Southern Guarantee Moving and Storage
BEWARE! DO NOT USE THIS COMPANY! They have a policy that you have to give them an upfront nonrefundable deposit and that if you don't move in a specified amount of time you lose your deposit.
My 80 year mom gave them a $1400 deposit to secure her move from WA to FL a year ago.
Well, with the inflation and post Covid affects on the economy, she was not able to sell her home until now.
The company refused to honor or extend her contract as she went over a year slightly.
We feel they totally took advantage of a Senior Citizen and basically stole her money!
My mom is in the poverty level income and lives on a fixed income.
This Company was not even willing to work with her. We didn't want our money back, just an extension.
They said her money was forfeited and she would have to start from scratch.
Save yourself the frustration from getting ripped off by this company and go with Uhaul U-boxes instead. For half the price, no contracts and nicer more honest people to deal with. You can do the packing yourself or Uhaul has laborers you can hire for affordable price to help. That's what we did.