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How would you rate SoundCloud?
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Canada
2 reviews
1 helpful vote
Follow Ethan C.
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One of..
February 10, 2017

One of the top music apps out there. You take your favourite music with you whenever you go... If you dont want to search yourself - just find a few people with same taste and follow the reposts :)

Date of experience: February 10, 2017
Canada
2 reviews
10 helpful votes
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- Follow over 1K artists and like the platform itself
- Customer service is non-existent
- No one to talk too
- Stream feature(most important) is broken

Date of experience: February 11, 2021
New York
35 reviews
76 helpful votes
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IT IS A DJ'S JOB TO REMIX RECORDS AND DO NEW VERSIONS OF CLASSIC MUSIC THIS IS THE JOB OF A DJ. SOUNDCLOUD IS IN CAHOOTS WITH LABELS AND IS BLOCKING THE DJS FROM REMIXING MUSIC MY MICHAEL JACKSON REMIXED HAD 1000 LISTENS PLUS AND SOUNDCLOUD BLOCKED IT AFTER IT REACHED 10,0000 STATUS MICHAEL WOULD HAVE LOVED THE REMIX!
IT IS A GOOD SITE BUT THEY NEED TO STOP BLOCKING THE DJS FROM BEING CREATIVE. WHY WOULD A DJ GET A PRO ACCOUNT THERE AND THEY BLOCK THE DJS THAT IS THE MAIN REASON I WILL NOT GO PRO - THIS SHOULD STOP GET OUT THE WAY STOP ALLOWING LABELS WARNER BROTHERS SPECIFICALLY & allow DJS TO DO THEIR THING OR DO A WORKAROUND.

Date of experience: November 12, 2016
Virginia
1 review
4 helpful votes
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Sound cloud go
March 29, 2016

This update is terrible. I shouldn't have to pay that much money to listen to songs?! New songs should be free to everyone! This is ridiculous and now I hate this app.

Date of experience: March 29, 2016
Maryland
1 review
0 helpful votes
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Soundcloud is an app and site with really good music but the service, connection, opperation, etc. SUCKS!

Date of experience: June 13, 2022
Illinois
1 review
1 helpful vote
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Want a career?
March 9, 2020

Lmao, don't use soundcloud. The copyright team allows fake metadata copyright's to be used, and the copyright team doesn't do anything about it. Go to youtube or get a middleman and go to spotify.

Date of experience: March 9, 2020
Singapore
3 reviews
0 helpful votes
Follow Keenan R.
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Nice, nice!
April 27, 2017

A nice service containing music of all kinds and genres. The only thing thats strange for me - why does it still lack music caching.

Date of experience: April 26, 2017
Singapore
1 review
1 helpful vote
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Horrible company
September 20, 2021

Terminate my account without warning and after I removed all tracks they claimed, they said the termination is not reversible. What a big bully!

Date of experience: September 20, 2021
Slovakia
1 review
0 helpful votes
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Amazing app
August 5, 2019

I've had their app for ages, they're free to use with some ads and have a great track selection to pick from!

Date of experience: August 3, 2019
Illinois
3 reviews
1 helpful vote
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If I had a smartphone with unlimited internet I would be using this as my main source of music while driving!

Date of experience: June 3, 2015
Florida
4 reviews
17 helpful votes
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Best archive site ever.
January 17, 2022

I love this site, mostly for the archives. Archives of most artists, it's nice. Although they're are too many ads.

Date of experience: January 17, 2022
California
1 review
7 helpful votes
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They krep charging me
February 11, 2017

I was told I would be charged on the 12th and they charged me before that so I couldn't cancel for my LAST UNWANTED SUBSCRIPTION that if I canceled I would have had to pay for no benifits. Customer service us nonexistent. No phone number. Full mailbox. No email. And a nice "customer service button" on their Web page that brings you to their home page.

Date of experience: February 11, 2017
California
21 reviews
35 helpful votes
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Soundcloud should be one of your first destinations to post your music. Great community and a very popular site.

Date of experience: January 10, 2016
France
7 reviews
8 helpful votes
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I liked and used it some time ago. But now the app isn't so comfortable and user-friendly as before.

Date of experience: May 22, 2019
Georgia
3 reviews
2 helpful votes
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I agree, this website is perfect for everyone who wants to share own audio records and other stuff. I think it's the best alternative to Youtube

Date of experience: February 14, 2013
Ohio
1 review
1 helpful vote
Follow L R.
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Loyal, Next Pro subscriber for artists several years. Very disenchanted with Soundcloud.
Poor sketchy, practically non-existent support. Long wait times for responses. No way to check status of support tickets. Searching for real support can best be described as, lost in a maze looking for the right way. Going down many rabbit holes, hope at the end of this one real help awaits. Never happens. Exhausted. Finally give up. Their non-exisent support isn't the only issue when you look at the big picture. I'm leaving Soundcloud after being a Next Pro artist for many years.
Actively looking for Soundcloud alternatives.
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This is the typical Soundcloud generic auto-generated email response with typo, twice.
"behavior" not "behaviour" Soundcloud

Hi there,
Thanks for reaching out to SoundCloud.
Our support team is working hard to reply to you as soon as possible. Thank you for your patience as we work through a backlog as a result of a large volume of incoming tickets.
For your reference, your ticket number is *******.
Best regards,
The SoundCloud Support Team
Please note: Our emails function as a ticketing system and standard email client behaviour may not occur as expected. Any email address you remove from CC will not be excluded from the ticket thread, despite appearing to do so. Additionally, email recipients may not see all parties on CC. Please be aware of this if sharing sensitive information whilst other parties are on CC.

Hello! Hej! Hi!
Thank you for reaching out to SoundCloud Support.
There are a few ways we can help from here:
1) Please visit our Help Center to find the answer you need, or
2) Please file a support ticket to get in touch with us directly.
If you want to report infringing content, or if you have another legal request that requires immediate assistance, please visit our Terms of Use for information about our policies and to learn how to send your report.
Thanks,
Your friends at SoundCloud
Please note: This is an automatic message - we don't monitor emails sent directly to this email address and we won't be able to reply directly to your email. Our emails function as a ticketing system and standard email client behaviour may not occur as expected. Any email address you remove from CC will not be excluded from the ticket thread, despite appearing to do so. Additionally, email recipients may not see all parties on CC. Please be aware of this if sharing sensitive information whilst other parties are on CC.

Date of experience: June 13, 2024
Ohio
1 review
0 helpful votes
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This shi asss on xbox
December 31, 2021

Doesn't load nothing on Xbox at all but Spotify can load perfectly fine while I play my games Ik it's not my internet diss app just boof fix ur app plzzz

Date of experience: December 31, 2021
Oregon
1 review
3 helpful votes
Follow No y.
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$#*! this $#*!
October 30, 2018

Don't do the free trial bc it takes a long $#*! time to cancel and i almost threw a computer out the window about 69,420 times while trying to do so.

Date of experience: October 30, 2018
India
2 reviews
0 helpful votes
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Soundcloud is one of the top most company of the globe even its customer support number *******232 is also so good.

Date of experience: February 14, 2020
Serbia
3 reviews
0 helpful votes
Follow Miron H.
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I have soundcloud for my music. The sound is very clean and sharp. I think next month I will upgrade to the pro version, keep up with gr8 work!

Date of experience: January 11, 2017

Overview

SoundCloud has a rating of 1.8 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SoundCloud most frequently mention customer service and free trial. SoundCloud ranks 126th among Music Promotion sites.

service
25
value
24
shipping
6
returns
11
quality
24