business logo of SoundCloud
How would you rate SoundCloud?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
4 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Send Message
Share Review
Report Review

Their top 50 use to be featuring the artists who reaches the most plays and gets the most notice but not anymore, I don't know who they've got deciding who gets to be in the top 50 and sponsored as well but it's definitely not a fair system based on who's deserving the attention the most. Their curators must be deaf or something or maybe they just don't really care that much about music.

Date of experience: May 23, 2021
California
1 review
0 helpful votes
Follow Elyse B.
Unfollow Elyse B.
Send Message
Share Review
Report Review

Disappointing
May 20, 2019

Misleading. Signed up to listen to a podcast. Whenever I needed to pause the podcast it started from the beginning each time, not very functionally usable.
Signed up for an initial free trial. When I went online to cancel it has been very difficult, time-consuming and at this moment is not been resolved.

Date of experience: May 20, 2019
GB
1 review
6 helpful votes
Follow Scott R.
Unfollow Scott R.
Send Message
Share Review
Report Review

Avoid!
September 18, 2020

For a website that is used pretty much universally, to say their service is awful would be an understatement. You can't contact them; they never reply when you email and they aren't interested in anything other than taking your money. I've written to them 20 times and had not one single reply. In the end, I had to raise cases with PayPal to get my account cancelled and even then they refused to speak with PayPal or myself. There are plenty of other file sharing platforms out there who offer much better customer interaction. I would encourage you to look for these, rather than perpetuating and reinforcing this terrible customer service platform.

Date of experience: September 18, 2020
Texas
1 review
4 helpful votes
Follow Derek J.
Unfollow Derek J.
Send Message
Share Review
Report Review

First they upload your music to some other artist's profile. Even when you tell it to create a new profile. Then you try to get in contact with support. Then you find that they have no live chat, no phone number, just a email ticketing system that is devoid of response. Some of the worst customer support I've seen besides maybe cash app or Amazon. Just avoid these guys at all cost and do not give them a dime of your hard earned money.

Date of experience: June 21, 2021
Sweden
1 review
1 helpful vote
Follow Daniel S.
Unfollow Daniel S.
Send Message
Share Review
Report Review

Your followers, just your followers (not the whole soundcloud community) do not get a chance to hear your new music. I have set up 3 different accounts at different times with different music, its always the same. Your followers do not represent your plays not likes just listens. Strange. I predicate that unless a new buyer takes over within the next five years soundcloud will join myspace in the realm of what was with netscape in deep woulda coulda shoulda conversations. Rotate the music, stop promoting the known and famous. It may not be like that but it looks and sounds like that.

Date of experience: June 5, 2022
California
1 review
0 helpful votes
Follow Ricardo C.
Unfollow Ricardo C.
Send Message
Share Review
Report Review

Soundcloud SUCKS!
August 5, 2019

I canceled my subscription because their music is very limited. I spent hours and hours creating a playlist and overnight it was completely gone. There is no contact info, instead they send you on a wild goose chase continuously revisiting the same unhelpful pages.

Date of experience: August 5, 2019
Florida
1 review
2 helpful votes
Follow Jenry R.
Unfollow Jenry R.
Send Message
Share Review
Report Review

Not user friendly!
October 4, 2020

Not user friendly or impressed by it! I've been using Pandora for a while and i see no difference give or take a few songs on both apps they all have same features i also used Soundcloud on my Serato dj and its a mission to download songs to your computer then to the dj set. The streaming part is okay but the history disappears I'll keep Pandora for now and just keep downloading songs from different sources for my dj set. One more thing canceling subscription was a mission to had to YouTube it that's bad!

Date of experience: October 4, 2020
Australia
1 review
0 helpful votes
Follow Lachlan I.
Unfollow Lachlan I.
Send Message
Share Review
Report Review

Low value for artists with needing to pay to even monetise your music and with a max upload time of 180 minutes before paying, terribly low royalty rates per view, infested with bots/promo ad accounts, site works great for listeners on the functional end though. So it might not be worth using as an artist, I still use it but I only just about break even with over 500 monetised views a day on a channel. Best bet in my view is to mainly focus on distribution through DistroKid or something and YouTube manual uploading for more value. Yes I understand it's their website and they can chose to do what they want, but there has been a lot of bad decisions of late.

Date of experience: March 24, 2023
Texas
3 reviews
9 helpful votes
Follow Jon S.
Unfollow Jon S.
Send Message
Share Review
Report Review

I have limited experience with SoundCloud but so far I love it. Someone sent me a link to a playlist of work music. I've listened to it at least 20 times now. Usually there are no connectivity issues and the service works well. I'm looking to exploring what else is possible.

Date of experience: June 22, 2014
Norway
9 reviews
18 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Send Message
Share Review
Report Review

I`ve enjoyed reverbnation/myspace for several years, but I must say for me Soundcloud is the number 1 music website now. It`s a great site with an awesome layout where you can show/promote and share your music to the rest of the world. But it is also easily build up for listeners who just wants to discover and listen to new aspiring artists.

Date of experience: February 1, 2013
Australia
1 review
0 helpful votes
Follow Ellie B.
Unfollow Ellie B.
Send Message
Share Review
Report Review

I have previously used other streaming programs and have found SoundCloud really easy to use. I love that when you follow an artist it has tracks and sets from them making it really easy to just press play without going to the trouble of creating a playlist. Would be amazing if we had unlimited data, sometimes it can take a while to load.

Date of experience: August 8, 2015
Pakistan
4 reviews
6 helpful votes
Follow Jay B.
Unfollow Jay B.
Send Message
Share Review
Report Review

Awesome!
December 24, 2018

You can't simply expect more from a music app. From Jazz to Trance, it's all in there. The best thing about it is that it's absolutely free and I hope it will always be.
Only aspect that needs to be improved is more originals instead of remixes and covers.

Date of experience: December 22, 2018
GB
10 reviews
57 helpful votes
Follow Helen S.
Unfollow Helen S.
Send Message
Share Review
Report Review

Excellent for listening to new music from all over the world. Anyone can listen to the tracks, even without an account. Good place to find new artists that you otherwise might miss, especially newly started or indie artists that have few other ways of promoting themselves.

Date of experience: December 15, 2012
Canada
2 reviews
0 helpful votes
Follow Roy R.
Unfollow Roy R.
Send Message
Share Review
Report Review

I stick to it
March 19, 2017

Sticking to this service since the first time I was introduced to it - loads of great music available for free. It does not have all the genres, but for instance my favourite Techno is always there with various performers and types of style. Great!

Date of experience: March 18, 2017
Michigan
5 reviews
28 helpful votes
Follow Erick M.
Unfollow Erick M.
Send Message
Share Review
Report Review

I am overall very pleased with the service, and encouraged by the traffic I get.
There are times when I experience glitches, such as tracks not loading properly, or edited tracks not editing properly. Other than that I am really happy with it. Anyone can post their music and it's a great way to hear new and interesting music out there. A little like Pandora, but without commercials, and not necessarily music that is published or under a record label.

Date of experience: August 19, 2015
Oregon
44 reviews
142 helpful votes
Follow B M.
Unfollow B M.
Send Message
Share Review
Report Review

The best way to get your music heard (especially for free). Or at least a great starting point. Other sites like "reverbnation" or "bandcamp" just don't seem to have the volume that SC does. Although those sites have their own specialties, SC is at the top of the music streaming game. I prefer it over those and spotify because it is the easiest way to find other underground artists and form relationships that both parties can benefit from.

Date of experience: August 29, 2017
Netherlands
3 reviews
6 helpful votes
Follow Antonia W.
Unfollow Antonia W.
Send Message
Share Review
Report Review

Good!
October 7, 2017

Teh soundcloud app accompanies me wherever I go, also in car via the bluetooth function. The only problem is that the app crashes from time to time on any device, I dont know why and would be great if that thing was fixed!

Date of experience: October 6, 2017
Florida
4 reviews
8 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

I absolutely love soundcloud. It is the best music website of our time. Uploading songs are painless. You can share music publicly or keep it private. The coolest feature is that when you listen to a song you see the wavelengths of the entire song. Users can click on exact seconds of the song and make comments. As the song plays the comments will pop up as the time elapses them. Very cool and constructive for people who create music.

Date of experience: July 12, 2012
Germany
3 reviews
3 helpful votes
Follow garlen h.
Unfollow garlen h.
Send Message
Share Review
Report Review

Huge collection of music. I've already been their client for more than a year. It's an awesome service to take your favorite music with you wherever you go.
The things which I dislike is that the collections are somewhat messy as it allows for too much junk posted by random disc jockeys and needs to be properly indexed. Everything on SoundCloud is *******@128kbps.

Date of experience: January 21, 2017
Canada
5 reviews
3 helpful votes
Follow Riley D.
Unfollow Riley D.
Send Message
Share Review
Report Review

Not a Spotify or Pandora
October 15, 2015

So this is nice if you want to record your own music and get out to the people. I listen to original music by some of my fave local bands on here. But that's it. All my other music listening is on Spotify. Big name bands do not have their music on SoundCloud.

Date of experience: October 15, 2015

Overview

SoundCloud has a rating of 1.8 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SoundCloud most frequently mention customer service and free trial. SoundCloud ranks 126th among Music Promotion sites.

service
25
value
24
shipping
6
returns
11
quality
24