Sono Bello

Run! Rip off! Sucker walking!
I was charged over $11K/$1600. 00+ per area for my procedure. This included the Tri-Sculp Lipo of my midsection. I had my procedure done in August 2017. My weight hasn't changed, I never got below 4 lbs of my original weight, and I am now back up to 170 lbs. I diet and exercise, and I still look like I am 7 months pregnant.
The sales girl in the Utah office told me that Dr. Miller would be removing 80% of the fat cells around my midsection with the Tri-Sculp Liposuction. Dr. Miller didn't do this. In fact, other than a large scar across my pubic area, and the pits along my stomach area, I really don't know what he did. However, Dr. Miller did do an unauthorized procedure on my belly button.
By the way, I wouldn't give them even half a star rating.

From

Listen, the so-called licensed plastic surgeons with this company, I'm in Utah, don't do the job they were paid to do. The horrible reviews spread nationwide, fyi. They also don't do quality work. Save your money, go to some other company, but make sure to check the companies reviews so you don't get harmed or ripped off!

I've tried nearly everything to get rid of some stubborn fat and nothing worked for me. I really thought there was no more hope for me until i did my research for sonobello. There i received a free consultation. The place was clean, they had Covid guidelines in place and the girls at the front desk were very friendly and professional. I had my consultation with Alisa. Lady's she is the one to talk to. I was kind of embarrassed to tell her about some concerns but during my consultation after asking so many questions I realized she was very knowlegable about the procedures i wanted done and was very attentive about the concerns i had. She made me feel comfortable enough to share my medical concern. She didnt judge me nor did she have that answer for me but right there and then Alisa went to the medical team,(surgeons) told them about my concerns and came back with an answer. An answer i been longing to here for so long but too embarrassed to share. She explained everything thoroughly and answered all my questions and thanks to her, the medical team and god willing I will have my fat removed on 5/24/21 with no worries. I met my surgeon Dr. Chmielewski the same day, she too explained step by step on what i'm to do before and after the procedure. She also assured me that she will do all she can to make sure that I am comfortable while under her care. Finally, i found a place where people really care about what they do. I'm nervous but excited. Thank you Sonobello..

Very disappointed I reached out called and filled out the pre form I have not heard anything back yet.

Had smart lipo... November 2019.
When I had concerns about dents/scars and lopsided looking results at month 3&4. They told me just to massage it.
Then at 5months they told me to send pics (since covid office visits couldn't happen) and no one got back to me. I emailed, left messages... then the emails bounced back as undeliverable. Then I gave up for a couple months and started calling again. I was told they would honor the 6month satisfaction guarantee... it was extended bc of covid. Then I sent more emails with pics as requested and they bounced back as undeliverable.
So I called again and was told the whole office staff was changed and they apologized for me falling through the cracks and that the office manager would call me.
Waited a couple weeks, no call.
Called again... told the same thing.
And this process has been repeated ~ 3 more times and still no call back by the "office manager".
It has now been 1yr 5months since the procedure... and I am still going through this "process".

Lots of pain, it lasted about 2 months, the DR was not very nice, he seemed upset with my weight. Don't go there!

I'd give it a 0 if I could - Dr. Alter is the most condescending, rude, egotistical doctor I've ever come across. The rest of the facility and staff seem great but this doctor ruined the entire experience and if a doctor like him is allowed to work there I cannot recommend them. Everyone else was nice and professional but I've never left an appointment feeling more attacked and demeaned and disrespected. First he didn't introduce himself when he entered the room and became huffy and acted impatient upon reviewing my chart. He was snappy when asking questions and none of my responses seemed sufficient to him. That's definitely not going to put anyone at ease. Then he has the gall to say that I'm seeming very anxious and fidgety. Well of course I am. I'm tired after very little sleep because I was super excited about my pre-op, had a good bit of caffeine in my system so I was awake to make the almost 2 hour drive to see this doctor, I'm sitting there half naked in skippy underwear the office provided and hospital gown, and I'm feeling attacked because I have to take medications for sleep, anxiety, and ADHD. Yes, there's a good chance I might be a tad nervous and - god forbid - fidgety. So when I try to call him out for his antagonist - and rather abrasive - attitude towards me he yells "I'm ABRASIVE?!" Yes doc, I spoke clearly. Then you accuse me of calling him abrasive because he doesn't think I can tolerate the procedure. Not even close dude. I am thankful that a doctor tells me that they don't think I can tolerate an awake procedure. I appreciate that. I don't appreciate being made to feel like something is wrong with me and attacked. There's no reason to be a jerk. I have never been made to feel so low about myself in my adult life.
This man does not need to treat patients and for the sake of the practice, Sono Bello needs to get rid of him. Unfortunately I know nothing will come of it and his ego will continue to be stroked.
Go somewhere else or at least make sure that you do not have Dr. Alter.

I had my procedure done on August 16,2022. As of today September 12,2023 I still have occasionally swelling and numbness, which I expected. During the procedure, the upper abdominal was painful and the Doctor was not able to completely continue. I waited 8 months for the swelling to go down. I went in for a post op and told them I was not satisfied with the upper abdominal and I wanted to utilize the "satisfaction revision policy" I was told I could not use it because I gained 2 pounds, so i waited exercised and on my scale I lost 6 pounds and went back. At that visit they told me I gained 5 pounds. The problem is, they specifically tell you that you will not loose any weight and my weight fluctuate 3-5 pounds anyway and now the Doctor says I have to loose 3 pounds plus the 7 pounds he removed. The policy says, you must be at or below your weight on the day of surgery. Long story short, I paid almost $8000 and now they will not discuss my results or anything else with me. Basically, they told me to come in when I loose 5-10 pounds. I was planning to get a revision and pay extra for my upper back. Sonobello Oakbrook, IL, the revision policy is truley a joke, a scam, a marketing lie. Before the procedure the staff was so friendly and accommodating. But as soon as I had the smallest complaint, it all changed. My advisor was very nice through it all but, the Doctor and his nurse were not. People spend a lot of money on these procedures and you need to make sure you are getting your monies worth. My results were good but the upper abdominal hang out while the lower abdominal is slimmer and it looks weird.NOT SATISFIED

I had my Tummy tuck September 20th 2023. I'm very disappointed in the facts that they don't tell you what it's going to be like, I felt betrayed deceived I'm very disappointed for that!However, the doctor himself was wonderful. I believe he did the best job.It's not his fault I'm talking about the preparation. You know you sign your papers and stuff I don't know if in there.
There's some release for them but I'm just furious that I have 9 weeks behind me and I have so much pain between my ribs up under my Breasts and my back! They do not tell you you have to lay on your back for a month. They do not tell you that you're gonna have hot spots to on your back the size of a dinner plate and you can only sleep 2 hours at. A time because of pain is so bad from sleeping on your back. You can't sleep on your side this whole make sense to heal. But they don't tell you any of this. They tell you after it's all done and it's just Almost inhumane to go through that kind of pain and not let people know what they're up against so that they can make a educated decision!
I have To Do this grub call say sure resurfacing. Ashley black has the tools for those you find her online and cashier in the situation but I had no clue the absolute hell and pain I would go through. Because I was not warned they were very very subtle and gave you very.
I feel like it was deceptive. They did not tell me up front but I was in 20 I think they don't do that because you probably wouldn't have a gun. And they don't tell you you have. To Do say so tissue leveling at least you very uneven and after the surgery is done. Then they let you know the next step and then the next step and then the next step so because of that I'm really disappointed I felt like. They did not give us a heads up there so much pain when they hit my ribs. I felt like I got shot by A.
And they do not let you know that they say oil will be a little tender and it's a little hard but they do not they absolutely do not. Give you a clue of the hill and the agony you go through for the next several weeks to heal.

I went for my consultation and they promised the world. My sales rep was very skilled in convincing me they were a reputable company. They set me up a pre-op appointment two and 1/2 hours away. I had to take a half day off work. I got there and waited 45 minutes to be seen. I asked the nurse about it and explained my time is valuable. She said she would check. She came back and said she checked with him and he said 10 more minutes. She went on to explain they must put the surgeries first. I shared that they shouldn't schedule surgery and consults at the same time. She agreed. I then waited an additional 30 minutes with no doctor. I went out in the hall and said I am done. I went out front and told them I just wanted a refund as they have no integrity. They don't care about me as a patient they just care about cramming as many folks in as they can no matter how much they inconvenience you as the patient. They just care about the money. I then got a call from the manager on my way home telling me they would give me a gift card do my inconvenience - seriously. I explained this all again to her and she hung up and had my salesperson call me and say they will give me $1000 off to still get it done because she didn't know if she could offer me a full refund because of the nonrefundable deposit of $2495. I said I don't accept that because we had a conversation about that and I said that is only if it is my fault for canceling and at the time she said yes. This situation was caused by them not me and they want me to pay $2495 for the privilege of taking 1/2 day off work, driving 2-1/2 hours and then waiting with no doctor for 1 -1/4 hour and drive 2-1/2 hours back — that is outrageous. Talk about money hungry - they cause issues and get $2495 from each patient without doing anything. I received NO service beyond a free consultation and they expect me to pay $2495 for that privilege. Why would anyone want to do business with a business with such lack of integrity and who would allow a doctor with no integrity perform a surgical procedure on them. They pray on people's insecurities and then rip them off. I hope this helps all of you out there to stay away from sono bello— you deserve better as did I.

Listen to the reviews please! This doc is dangerous and an egomaniac! Women are scarred for life. Probably has criminal complaints.

In the reduced physical activities that ensued the pandemic and the lockdown, I have put on some weight. Of course, I know how to shed it off through a regime of controlled diet and stepped-up exercise. When I saw their flier while cleaning my junk mail folder, I got tempted by the shortcut it offered. So, I duly filled out the form and sent it.

Within minutes, they called me. I did not have the time to receive the call. Almost simultaneously, they sent me their ad via MMS with a vague description of the procedures and an album full of BEFORE and AFTER photographs of people whom they panned as their former patients. Have you heard of the "deepfakes"? The technology exists for the lab to create video of any person without that person ever having to face a camera nor voice out into a microphone. So, I do not believe in those pictures.

However, the most important questions are 1) What is the procedure and the recovery time? 2) How much is that going to cost?

The agent did not answer those questions. Instead, she wanted to have me over for a consultation to discuss those questions. What ensued was a litany of what appeared to be an elaborate exercise of copy and paste.

It was impossible to bring that woman to the point, i.e. What is the procedure and the recovery time and what is the cost.

Still, she continued to beat about the bush. It was "gimme a blank check" disguised in different words. She seemed to lack both the necessary knowledge of the procedures and the communication skills. I felt like I was talking about expert surgical issues with a candy vendor in a cinema auditorium.

If that is the height of professionalism of this Sono Bello TriCult, do I want to entrust my body to them, that too when I am anaesthetised, unconscious and have no way of knowing what they are doing with my body and my life nor have any say over what they are doing to my unconscious body? Hell no!

Actually, I wanted to use stronger terms than "Hell no!" But I shall reserve that for a private audience. However, the buggers &co at that Sono Bello TriSculpt sure know what words they deserve.

P.S.
The entire transcript of the SMS transaction is available on request.

&$^$^(I*%#@(())&&

I went to get a tummy tuck, boy was I stupid, I should have just went to a plastic surgeon, on the first visit they tried to get to pay another $3500 for the "xl" tummy tuck, I said wait I already paid you over $4500, I can't afford this, so they said ok, day of procedure, nurse very sweet, I actually liked my doctor, the PAIN was unbelievable, I almost passed out, my stomach is uneven, Rocky, looked like purple dead meat, bleeding everywhere, they bandage me sooo tight & a lot, with two Kotex pads for the blood, I couldn't take it off for days, I fainted in the shower trying to remove all the tape & pads, I got no follow up call, in fact I called them, crying about the pain & blood,, went to follow up visit the nurse was cold, wouldn't take a picture so I can see any difference, she said let's wait til your next visit, I went to front to schedule my visit, they said they will call me & they never did... I feel embarrassed in front of my family, them knowing I had to go get a loan, to do this, so I can feel better about myself, I complained 6 months later, bc my stomach is uneven, and we could have used this money for more important things, I'm going in next week to show the doctor how unsatisfied I am, I'm sure going to give me some b. S. that my before pics and after pics shows a difference, but I didn't pay for this little of a difference, I really feel we all should start an class action suit

My friend and I went in January of 2023 for a consultation. At that time they suggested the tri-sculp package!
We did ask questions. We decided to go ahead and schedule that procedure for both of us. They told us that "most people have this procedure done on a Friday and return to work on Monday"!
My friend and I both went for our pre opt. Appointment and my friend had her tri-sculpt procedure done first.
I can't begin to tell you the pain she endured. Yes they did give her a prescription for pain medicine, that did NOT touch her pain. After 4 day's she was still in so much pain.that the Doctor had to call her in another prescription!
After seeing what my friend went through, I went ahead and CANCELED my procedure. Because I had my pre-opt appointment they did not want to refund my money!
These people upfront only care about the all mighty dollar. They are liars and deceiver. They said we would feel "slight discomfort". They never told us what it was truly going to be like. The added expenses like lipo foam,lipo. Roller and the pads you must purchase afterwards.
We feel this is FALSE advertising!
If we can stop one person from going through the pain and suffering.my friend went through then I feel we did all we could do!
It is now the third week of April and my friend is still in the compression garment and had to wear it 23 hours a day! No baths for 4 weeks and all the PAIN!
I eventually received half my money back $5195.00 but I told them if I didn't get something back I would get a lawyer, get ahold of contact 6 and go to social media! But because we went to the pre-opt appointment you sign papers and from that day forward there's no refund. It took over a month to receive my check.
Please if anyone is thinking of doing the tri-sculpt, BEWARE! As my friend will say "yes you do see a difference, BUT it is not worth the pain and suffering she went through and continues to go through"!