• SolVPS

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Overview

SolVPS has a rating of 4.4 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. SolVPS ranks 33rd among IT Services sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

  • I would like to thank you for our long partnership with outstanding customer service every time I deal with you.

Critical highlights

No critical highlights yet

How would you rate SolVPS?
Top Positive Review

“Brilliant support, I couldn't have asked for anything more!”

Angela S.
8/4/17

I've used a few hosting companies in a short space of time, moving along very quickly after a string of disappointments until I eventually discovered solvps.com. I picked them up after reading a positive review on a blog, that was over a year ago and I'm still here now and any new site I build is always with them. They have everything I need; reliability, great support, my site loads quick and I have had zero problems to date. Professional outfit and UK based so I couldn't ask for any more.

Top Critical Review

“Poor Service and No Refunds”

Steven R.
5/25/22

We have a popular website that gets over 300,000 hits a day, but for technical reasons, we needed a new server, so we tried SolVPS. In December, 2021, we purchased a year of service and installed our site. Sadly, the completely unloaded SolVPS server ran much slower than our old server, which made no sense since it was not publicly available yet and had no users, while the old server was still fielding a full and constant load. When we explored the problem, we discovered that the SolVPS disks were running TWENTY TIMES SLOWER than our existing server, even though the SolVPS machines use SSD disks and the old server had hard drives. We complained to SolVPS, and they moved our server to different nodes which helped the performance somewhat, but they were never able to deliver disk throughput comparable with the fully-loaded old server. After two months of failures, we abandoned SolVPS. What we didn't notice until then is that SolVPS has a no-refund policy, and they refused to return any of the money we'd given them. This cost us over $1000! So beware of SolVPS, which cannot deliver performance and will waste both your time and your money.

Reviews (15)

Rating

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Reviews that mention popular keywords

customer service (3)
Thumbnail of user angelas190
1 review
0 helpful votes
August 4th, 2017

I've used a few hosting companies in a short space of time, moving along very quickly after a string of disappointments until I eventually discovered solvps.com. I picked them up after reading a positive review on a blog, that was over a year ago and I'm still here now and any new site I build is always with them.

They have everything I need; reliability, great support, my site loads quick and I have had zero problems to date. Professional outfit and UK based so I couldn't ask for any more.

Thumbnail of user danab61
1 review
0 helpful votes
March 30th, 2017

I've been using solvps.com for about 4 months now and it's still pretty satisfying. I know there's plenty of hosts that offer more for less money, but this provider is actually located quite near my place, which does give a reliable feeling, rather than being hosted by some overselling provider. The features are ok!

Thumbnail of user nickb94
1 review
0 helpful votes
October 6th, 2016

SolVPS is fantastic! They manage their servers in such a way that shared hosting is NOT a problem. No one is allowed to compromise a server to the point where other customers would be affected. I applaud their support and especially the forums.
24/7 Email support is there when we need it, even in the middle of the night! Phone Support is available during the day light hours and provides a perfect opportunity to get some first hand information and assistance from a friendly voice always ready to help!

Thumbnail of user halettej
1 review
0 helpful votes
July 20th, 2017

I would like to thank you for our long partnership with outstanding customer service every time I deal with you. Every time I have a question or a problem you are there to help, very friendly, competent and in just a few minutes my questions are answered and my problems are solved - this is why I continue to recommend you. Your prices are very fair and your all-around-service excellent - perfect for small businesses like my one. I'm extremely happy with your fast service and support! Thank you.

Thumbnail of user lauraj85
1 review
0 helpful votes
May 15th, 2017

I have been with solvps.com for over 3 months and I have no complains so far. I'm a web developer and I purchased the business hosting account for about $4 dollars where I host a total of five domains. Low price barrier to entry and high end support, that's the whole hosting package from one provider!
As a satisfied customer, I highly recommend them!

Thumbnail of user willab2
1 review
0 helpful votes
December 16th, 2017

I was looking for good web host with servers located in UK and finally found the best one it is SolVPS. I have compared over 10 web hosts. I recommend these guys, they offer so many useful features and tools. Thanks a lot for providing me with good services, solvps team.

Thumbnail of user nicold2
1 review
1 helpful vote
October 11th, 2017

I needed a reliable host offering cloud hosting accounts in UK. I did google search and found over 5 web hosts with servers in UK, compared their features, pricing, uptime guarantee and from all the hosts I chose SolVPS.com - they impressed me a lot.
I am glad. Their tech support helped me with setup and spent over 2 hours helping me.
I appreciate their help. Wanna thank SolVPS team here. Many thanks!

Thumbnail of user josem95
1 review
0 helpful votes
October 16th, 2015

SolVPS.com is my new VPS provider. I moved to it about 1 month ago and would like to share my feelings with them. These guys are very helpful. I had various stuff hosted on other web hosting providers and decided to keep all-in-one place. So SolVPS support team helped me to move everything from other places. At the moment I have never experienced downtime. Now I pay less and have everything in one place and have perfect service. SolVPS is recommended!

Thumbnail of user majar
1 review
0 helpful votes
July 18th, 2017

I'm really happy with Solvps.com. Services are reliable and safe. Support was very kind and hep me with some issues regarding my sites. Thanks guys!

Thumbnail of user jimmyh42
1 review
0 helpful votes
April 4th, 2016

I have always been happy with SolVPS quality of service, the options the server offers, as well as the varieties of data plans. Reliable uptime, and decent customer support on the 2-3 occasions when I've had trouble with my site.
Customer support is responsive and helpful.
Yes, everything is excellent! They have adjusted their pricing plans over time to keep them competitive and currently are extremely competitive in their pricing.

I've found their support to be good. They respond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues. SolVPS is greatly recommended.

Thumbnail of user malcolms34
1 review
0 helpful votes
November 16th, 2016

I chose solvps.com ssd vps service about 2 years ago and they have been all that I could hope for, with absolutely no problems since we moved to their hosting service. Very happy with Them, and would not hesitate to recommend them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenr1504
1 review
1 helpful vote
May 25th, 2022

We have a popular website that gets over 300,000 hits a day, but for technical reasons, we needed a new server, so we tried SolVPS. In December, 2021, we purchased a year of service and installed our site.

Sadly, the completely unloaded SolVPS server ran much slower than our old server, which made no sense since it was not publicly available yet and had no users, while the old server was still fielding a full and constant load. When we explored the problem, we discovered that the SolVPS disks were running TWENTY TIMES SLOWER than our existing server, even though the SolVPS machines use SSD disks and the old server had hard drives.

We complained to SolVPS, and they moved our server to different nodes which helped the performance somewhat, but they were never able to deliver disk throughput comparable with the fully-loaded old server. After two months of failures, we abandoned SolVPS.

What we didn't notice until then is that SolVPS has a no-refund policy, and they refused to return any of the money we'd given them. This cost us over $1000! So beware of SolVPS, which cannot deliver performance and will waste both your time and your money.

Tip for consumers:
Don't

Products used:
VPS server

Service
Value
Returns
Quality
Thumbnail of user justinr57
1 review
0 helpful votes
May 18th, 2016

I am happy running my websites with SolVPS. Always found the site fast in the Control Panel & site management.
Their VPS in US is running fast - my sites are always up and accessible to my visitors (uptime is 99.9%).
They have met my needs perfectly and exceeded my expectations the couple times I needed support. When I ran into problems using third-party DNS hosting, they were able to help me diagnose the problem, but it still would have been nice if the instructions were clearer.

Uptime is Great... pricing is cheap. Their ssd is really faster than ordinary hosting. Speed is really superb.
I highly recommend SolVPS to anyone looking for outstanding, friendly, and reliable web hosting services.

Thumbnail of user janets471
1 review
0 helpful votes
April 23rd, 2019

I got this service for work, and after sending in 10 emails, I couldn't get 1 reply back. The customer service sucks. I don't see how this company can be in service with $#*!ty customer service. They don't have a phone number, they don't respond to email or tickets. The worst ever. I got a refund and went to another company!

Thumbnail of user gemmad9
1 review
0 helpful votes
March 29th, 2016

I was looking for professional Linux VPS hosting provider and finally followed the recommendation of my client to choose SolVPS.com and their hosting service. I can say they provide reliable and respectable service. They have top-notch customer service, responding to trouble tickets immediately and consistently. As a customer, I am particularly fortunate to have a reliable Linux VPS website host, as well as a support team. Easy set-up in control panel as well, and an excellent price (their 25% discount code also saved a good sum of money for me)!

They are very professional and have designed a user friendly website.

Think I'll move all my sites to SolVPS because of: great pricing, friendly user interface, excellent support and decent uptime. So, I recommend their Linux VPS hosting to other webmasters.

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