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Solvaderm

How would you rate Solvaderm?
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India
8 reviews
1 helpful vote
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Good Quality Products
September 3, 2020

I love all products of Solvaderm. I have been using their products for 6 months now and I find it useful. Effective product and can feel the skin difference. Products are free of chemicals and the price is affordable too. Quality is good. Delivery is pretty quick. Happy Client. Now trying out new products.

Date of experience: September 3, 2020
Arkansas
1 review
8 helpful votes
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Quick delivery of a great product
September 3, 2019

I received the product from Solvadermstore less than 1 week from ordering. This is a wonderful cream to soften the skin. I haven't had the product long enough to know if it truly reduces the appearance of cellulite as it claims, but I do know my skin feels incredibly soft.

Date of experience: September 3, 2019
California
1 review
18 helpful votes
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Hoping for Good Results / One Concern
November 7, 2019

I had an excellent experience ordering, receiving my products and was later capably assisted when I needed to call Customer Service regarding how/when to use all the products I ordered. My only concerns are:
(1.) The price of Solvaderm products is likely unsustainable for me. If the results are far beyond what any other product provides, I will keep ordering. Otherwise, it will probably not be worth the price.
(2.) The other aspect of Solvaderm that concerns me is The actual ingredients. I am a chemically sensitive and was not expecting the intensity of the chemical odor in some of the products. If a product is causing a respiratory reaction, my logic tells me it is probably not good for my health. I have to weigh the benefit of the products (how they perform) against a daily exposure to chemicals that are likely not ideal for my health.

Date of experience: November 7, 2019
GB
1 review
27 helpful votes
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Great Products and Service
September 11, 2019

As per usual when my products are about to run out, I looked up the Solvaderm store online (I live in UK) and browsed their latest products. Placed an order, it was despatched immediately and within a week delivered to my home address. The products are fantastic and do exactly what they say on the packet - I use Stemuderm and Juvabrite. Highly recommended!

Date of experience: September 10, 2019
Colorado
2 reviews
15 helpful votes
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Excellent
September 3, 2019

This is the second time I've been asked about my experience with Solvaderm. I have written about my experience before and said it was excellent. Please do not ask me to review the product again. I do not have the time to tell you again that it was an excellent experience.

Date of experience: September 3, 2019
Florida
1 review
2 helpful votes
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Bought the anti-aging pack around mid April this year. I tried inquiring about the package since 3 weeks now and no response. So far I haven't seen any improvement. I'm getting sick of the wait as 60 days return period is approaching fast!

Date of experience: July 14, 2019
Nebraska
1 review
0 helpful votes
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Solvader
September 4, 2019

I have bought many products - and don't see a difference between the anti wrinkle cream and the neck and chest cream. I am also unsure which products apply first - there should be more info on this. I do love some products -

Solvaderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2019
Texas
1 review
0 helpful votes
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Customer service was not up to par for recent order. Disappointed in what previously been superb. Your customer service phone rep treated me like I was "cheap" wanting accuracy in your advertised offer.

Date of experience: September 4, 2019
Illinois
1 review
1 helpful vote
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No improvement
February 14, 2023

I used this product for 30 days as directed. There's absolutely no change at all on my face. I feel like I just wasted my money for an expensive product that didn't work.

Date of experience: February 14, 2023
California
1 review
2 helpful votes
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Doesn't work
September 3, 2019

I bought 2 of them. Used them religiously but it didnt make any change in neck lines. The product is expensive and my sense is that there are no real properties in there that help anti aging. I bought aesop products which are much higher quality and more effective.

Date of experience: September 3, 2019
Utah
1 review
23 helpful votes
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My experience with solvaderm
February 4, 2020

I found out about solvaderm while shopping online for cosmetics, and was ultimately sold by the satisfaction guarantee. Even after reading great reviews and seeing that the products are award winning and backed by scientific research, i wanted to know that if it didnt work for me, i would not be at risk of losing what i had invested. I have yet to see the results of the products I purchased as it has only been one week since receiving my order but so far i am happy with my purchase. The only problem i ran into was the checkout process online. I was confused by the different discounts offered and how they would be applied. I had to start over once or twice to figure it out, but I look forward seeing the results of the products, and hopefully to continued business in the future.

Date of experience: February 4, 2020
Maria G. Solvaderm Rep
over a year old

Dear Sarah,

Thank you for your substantive review.

We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided. We have forwarded your concern to our IT and Promotions Team for review.

We look forward to servicing your next order. You can also order individual products and create a bundle. Should you need assistance in ordering, you can call us at 1-888-211-8468.

Regards,
IHealth Fulfillment

New Jersey
1 review
1 helpful vote
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Not Happy
April 6, 2020

I saw were a 25% discount was offered and tried getting it. It was a very complicated process and at the end they wanted you to subscribe to Spotify which I declined. I went with a 10% discount but I don't feel that was fair

Solvaderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2020
Texas
1 review
0 helpful votes
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Too early to tell if it's working
July 11, 2020

I was greatly pleased with the delivery time. It wasn't exactly Amazon Prime speed, but it took only four business days for me to receive my order, though the initial estimation was that it would take 5-10 business days.

Date of experience: July 11, 2020
Wisconsin
1 review
0 helpful votes
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Back to original container
September 11, 2019

The Dermaxol product is a very good product. Love that has sunscreen in it. Dermaxsol was recently changed to a spring loaded container. Cover very thin plastic. Cracked, and had to tape together. Difficult to use verses the original container with the screw off lid. Not happy having to transfer to another container for travel. This is also difficult for someone with a disability. Please go back to original container.

Solvaderm attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2019
Wisconsin
1 review
1 helpful vote
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Missing sample
September 9, 2020

I just received my order today, although it says the sample of Glowpeel was included, I did not get the Glowpeel. I was looking forward to trying that product! I would love to be sent my sample!

Date of experience: September 9, 2020
Oregon
1 review
0 helpful votes
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Returns
March 9, 2024

I purchased Solvaderm Eyevage and it may work for some, but didn't for me. Be sure to keep the original box if you try it because you will need it for a return.

Date of experience: March 9, 2024
Maria G. Solvaderm Rep
12 months ago

Dear Paula,

Thank you for sharing your experience with our Eyevage. We're sorry to hear that it didn't meet your expectations. When we refer to the original packaging, we mean the bottle that contains the product. To assist you with your return process, we kindly ask that you provide us with your order details, including the purchase date and order number, so we can locate your records and facilitate the return efficiently. Please send us an email at support@ihf.zendesk.com. We appreciate your cooperation and hope to resolve this matter to your satisfaction promptly.

Healthy Regards,
IHealth Fulfillment

Texas
2 reviews
0 helpful votes
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Two Thumbs up!
December 21, 2019
Updated review

I was very impressed about the detailed information on the product that I ordered
For cellulite because it made me feel like I was purchasing a product that will actually help with my battle against cellulite.

Date of experience: December 21, 2019

I was very impressed about the detailed information...
December 13, 2019
Previous review

I was very impressed about the detailed information on the product that I ordered
For cellulite because it made me feel like I was purchasing a product that will actually help with my battle against cellulite.

Date of experience: December 13, 2019
Texas
1 review
0 helpful votes
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Face cream brightner
September 3, 2019

My skin feels tight and dried out after applying Juvabrite. I use it morning & night, one pump for each side of face. In morning I apply Elta MD SPF 41 sunscreen daily. I have used 2 tubes of Juvabrite & just started on the 3rd one on 8/31/19. I see no difference on my skin. I still have the dark spots that the dermatolist m. D. said are from sun damage.

Date of experience: September 3, 2019
New York
1 review
0 helpful votes
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Problem corrected
January 8, 2020

Even though the post office returned the package by mistake, I am glad that the staff at Solvaderm resolved the issue by redelivering the package to another address for $15.00. I like the way the product makes my skin feel.

Date of experience: January 8, 2020
Georgia
2 reviews
0 helpful votes
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So far so good
October 27, 2019

So far so good! I am going for my 3rd microdermabrasion facial in two weeks from Sharalton because she is THAT great. My complexion is more even and brighter than before. She even threaded my eyebrows which are so neat and polished now. So far he gets a solid 5!

Date of experience: October 25, 2019

Overview

Solvaderm has a rating of 3.9 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Solvaderm most frequently mention customer service, great product and fast delivery. Solvaderm ranks 8th among Skin Care sites.

service
13
value
84
shipping
82
returns
4
quality
82

Instant Feedback

1,219 reviews
+5