Sold.com

I started in January 2022 thinking I could handle a few more leads. Even one lead would pay for itself. I asked for a refund because all the leads said they never signed up for selling their house and to take me off their call list. One kind woman said she fills out surveys and this sort of thing happens because her surveys get sold and that is how you get the lead. These leads are NOT interested in selling! Not one deal or positive call. I was not given any sort of help or refund! Dont do it!

Do not Use this Vendor - engaged this company as a lender. Paid $300 as they promised several leads a month for 6 months. I received 2 leads and no call backs or responses to reach out on these leads. Sold.com customer service called me and asked about re-upping. I asked the SOLD.com rep if they though this was a good investment and a good value? The rep said "yes, of course" and blamed it on me for choosing a low producing County of "only" 75,000+ people. I would NEVER use this company again.

Had a friend suggest I check SOLD.com as I was getting ready to explore selling my home. I've owned this house for over 20 years, and moving was honestly terrifying. It was really refreshing to find that SOLD.com's concierges held my hand through the process of finding the right company to help me sell. I've referred several of my friends!

Update:
After months of waiting for someone to contact us for coaching and remaining hopeful that some leads would pan out, we had enough and demanded a refund. At first that was refused but then I got a call from the co-founder who was very helpful and we had a great conversation about the leads we received and he listened to my complaints. In the end, we received a full refund and were kept on the free program. So thought the leads didn't work out for us, at least the company cared enough to make things right. A lot of money for leads that have already been called 15-20 times or that have no idea why you're calling them.

Terrible lead generation. Paid $2000 for 3 zip codes and received bogus leads. Worked the 24 leads I got for 6 months with zero real activity. At least half told me they were never thinking of selling, another 20% got mad and asked how I got their name. The concierge was pushy I was told and the one live appointment I actually got was a woman looking for a maid. I was done when I received a lead from a friend of mine and she certainly was not selling her home. Tried to talk to management for months with zero response. Finally spoke to someone with an attitude and nothing good to say. Absolutely awful company.

To be honest I am very dissatisfied with this service. They will send someone to me with no regard for my schedule. I don't just sit around and wait for Sold.Com to contact me.

Secondly when I am able to make contact with a possible home seller without fail they will say one of the following.

1. I never filled anything out on line
2. I am just interested in a cash offer. (I have told SOLD.COM we don't do that but they seem to care?
3. I am not interested in selling

Try making contact with Sold.com. Good luck with that. I have made several calls and nobody actually picks up a phone and trust me nobody even returns a message.

Save your money..

Sales team will promise promise promise to make a sale... when it comes to the service it is sub par. The lead quality is absolute trash. They will not respond to your emails. Your agent success rep will not even look into your account or reach out regarding activity. They want 30% of your pie and don't provide any good data for you to make the investment worthwhile. Do yourself a favor and take these reviews to heart and do not invest into their services. Trash service and trash company that doesn't perform on their promises. DO NOT WASTE A DIME.

I can't speak to their real estate leads, but the mortgage leads are not quite ready to be sold. They are new to mortgage leads, and just don't seem to have things dialed in yet. Personally, I would recommend waiting for a while before signing up, until they get things smoothed out.

To their credit, they did reach out to me almost immediately after posting my review to make things right. I won't specify what they did, but suffice it to say they did right by me.

I'm a real estate agent that has used sold.com for a little over a year, yes every once in a while you will get a legitimate lead but most of the time Sold.com lies to the consumer to get them to agree to the appointment. They say the agent is an investor who will offer a cash price on the spot, they say the agent will agree to a super low commission and basically they say anything to get them to agree to the appointment. I've had many appointments where the consumer says they didn't even agree to the appointment and want me to leave. Do not waste your money on paid Sold.com leads, most of their leads they get from FSBO on Zillow.

I went to site wanting to SELL my home, the ad stated we BUY homes so put my information in got a call I asked do you buy home? Was to yes. Set up a consultation realtor came out gave me comps, when I asked how much will you buy my home for was told they do not buy home they just waned to list it for sale. If I wanted to list it I would have used my local realtor. Any realtor would give you a comp eval to hep you set a selling price. Waste of time.

I will not call a homeowner who is currently listed with another agent for many reasons. I will not lie to people to get their business as SOLD.com has coached me to say. I am not pushy, yet some numbers I have called have told me where to stick it, some have threatened me if I ever call again, some have lectured me how they are on the do not call list and some are not even the people on title. I have chatted with some who laugh at the questions they supposedly answered, SOLD.COM just tell me that these people are lying and they absolutely filled out something online. I am sorry, I can not believe that every single person I have chatted with or been yelled at by is lying. I have spoke with people who told me realtors were vultures and I could fight over her beloved home when she was dead. That is horrible and I do not need to be wasting my time and hard earned money on this type of abuse.

I have attached one of my 40 leads I received in the past 5 months. I have also included the email after I paid $1800 for 2 zip codes because they will not let you buy just 1 zip code.

I have been calling on a lot of leads, and the amount of leads were promising. However after finally getting a hold of some of the people, I started noticing a pattern. They are all over 50 years old with most of them over 65, many of which do not use the internet and never gave their information. I've also had some leads come in here that are deceased and have been deceased since 2018... They're using some kind of farming I'm guessing to get these people but not verifying the details because dead people don't submit requests.

For the amount of money that was spent for this program. Thousands of dollars for nothing... Not a single lead turnover... And refusal to refund.

Take your money and go invest in someone else like realtor or Zillow at this point. Sold.com is ridiculous and it should be criminal what they're doing. I see theft by swindle stating that these people willingly put these requests in their website and are looking to connect with agents when in fact they have never heard of the site, they don't go on the internet, and all the effort put into getting this in place and following up for not a single sale.

Please do your due diligence and research companies before going with them.

I gave this a shot bc my friend referred me. I had a wonderful experience selling my house with great customer service. Trustpilot and Google Reviews are all 4-5 stars and I had the same 4-5 star experience. I felt compelled to share bc this review website seems to just show disgruntled agents who probably are not agents used by the company. My experience is they only work with the best agents so I imagine not all agents are happy depending on how good they are.

I made the mistake of signing up as a "featured agent" for Sold.com a few months ago. It has been a horrendous experience. The "leads" promised are dead. They are not home sellers. They are people whose home is already for sale and they are just trying to check the value of their home or they are just wondering and dont' want agents to bother them. Sold.com's web site it riddled with misspellings, it's staff is scattered and service very poor. Run.

I signed up with SOLD.com and 3 months later I have had NO closed leads what-so-ever. All the leads I get are people who have just bought the house, who no longer live in the house, state "How did you get my info", and the supposed meetings always fall through. Horrible customer service. DO NOT BUY! Run the opposite way. Zillow has proven more effective than SOLD.com.

Sold.com sent me FSBO leads who did not want an agent.
This is one of the worst investments I have ever made in my real estate career.
Do not sign up with Sold.com

This is a dishonest company that profits off of deceitful tactics. They harvest information from people selling their home fsbo and sell false leads to realtors. My story: I'm currently selling my house through FSBO and they called me saying their executive or owner of their company was interested in buying my house and they needed my email so they can send me a offer (they got my other info off of Zillow). So far I haven't received any offers and only realtors calling me saying Sold.com referred me to you because you were interested in selling your house with us. So they harvest my contact information and sold it to realtors. They make profit off these realtors with false leads. Only use companies with good principles for your business because this company is surely lacking that.