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Soho Emporium has a rating of 3.2 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Soho Emporium ranks 19th among Gadgets sites.
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I ordered a nice #49.00 pen from them and the website indicated it was in stock. A week after the order I get an email from "Jenna" stating it was out of stock and they wanted me to order a $28.00 pen instead. STAY AWAY.
I purchased this item after seen a commercial on tv, it stated it was an air conditioner and when I received the item it is only a small exhaust fan.
It does have enough power to cool a car or truck, I sent an email stating I would like to return the item for a refund.
They will not give me a refund, I told them that it's not a air conditioner and I do not need an exhaust fan, I need a air conditioner.
I sent several email, and they still will not give me a refund.
So I will never do business with this company ever again.
I had to put a star for rating, but they are not even worth 1 star!
BEWARE ORDERING ANYTHING FROM THIS SITE! I ordered 1 item 2 mos. Ago and still have not received it. The whole process has been very suspicious. The day after I placed my order I received tracking info and was able to see a label was made for the item. However, 2 months later there has been no movement and no help from SOHO's customer service to give me any help or info regarding the location of my item. In addition, when I ordered the item online it shows their location as Cheyenne, Wyoming with no indication I would be dealing with people or waiting for merchandise from China which is extraordinarily deceiving. Steer clear of giving this company any of your money! They are very clearly a hoax and thieves for taking money for products you will never receive!
After I ordered, they gave me a confirmation email, but three days later, my order disappeared from their website! I sent a message from their website but it shows an error message. I just sent them to cancel my order. If they don't respond today, I will dispute the credit card and report them as a scam right away.
I requested the least expensive shipping and the package arrived super fast, much sooner than I expected I had to admit.
They had a wide selection with good descriptions so that I could find the stuff that would work for me.
A total recommendation from me! I've been a returning customer for a while now. The provide value for money deal.
Everything went well, I got my order and everything was as promised. All of the items were just as on the photos.
They have some really extraordinary stuff. The store really offeres a authentic shopping experience.
I'm super happy with my purchase. Everything came in order and pretty fast. Best off all service. Rally Great
I'm more than satisfied with the company's service and the best part is that they are here to help anytime!
All of the products I've bought from Soho Emporium have been of excellent quality and they have arrived in no time.
Emailed soho emporium several now they are saying they delivered my product after bank credited my account now they are disputing my word to the bank so the bank is taking my credit back from my account this company is unreliable bad reputation won't answer the phone they hang up first ring thanks soho emporium for the worst customer service
I love their products. Bought a Car Jump Starter and strength training suspension straps. Both are of high quality. Store provides good customer support.
At Sohoemporium.com, I purchased a 3D Wooden Puzzles. The quality was top notch, shipping was fairly quick, and we are super happy with our purchase. All of their products are innovative.
I bought this hydrogen generator water bottle for my sister. She likes the quality of the bottle, as its design is very nice and it is easy to clean. Great value. This is one of the best deals with https://www.sohoemporium.com/
They are so bad. I would not give them a star. They took 8 weeks to ship the wrong item and would not do anything to rectify the problem. Carried on worthless email conversations for 4 weeks, while I attempted to resolve their problem. Terrible, trerrible.
I've had zoho scammers contacting me regarding an account with Amazon account which I dont have. They are asking me to download an app zoho customer so I can unsubscribe an subscriptions that I dont have. Otherwise money will be taking out of my account for this false subscriptions. Beware
Ordered a Remote Control Track Vehicle at $80 on May 15 and received it on 24 July. I was not aware that it was being shipped by a slow boat from China. The box arrived crashed and since there was zero packing supplies in the box, the vehicle was broken and so was the remote control. The vehicle also looked like it was not worth the $80 that I paid. I read their return policy and learned that I must ship the item back in its same (crushed) box to Switzerland, so they can determine it a refund is due. I know that sending a somewhat large box overseas will cost a minimum of $60 to send. They got me because it would not be worth the trouble of shipping cost to maybe get back less then $20, I would be out of the $80 and the return shipping cost. I have emailed their customer service twice in the last two weeks and have received no reply. I have also called their phone number several times, only to get a recording to email the customer service, which does not reply to my emails. DO NOT buy from Soho Emporium... slow delivery, poor packaging, NO customer service. HUGE DISAPPOINTMENT!
This snap on veener product I ordered from this site was litterally a joke. It was false advertising and I didn't even receive all of what I ordered. Please do not make the same mistake I did. I've emailed that site for refund and haven't heard nothing yet. Oh and I waited along time to even receive this item.