Sogown

They won't refund my money. Dress was like a costume. Even tho there website says money back guarantee

I place an order with Sogown at the end of February 26 2021. Sogown drafted the money out of my bank account on 3/1/21 for my order. After I placed my order I received an email stating that my order would arrive between 16 and 21 days. Today is 3/31/21, I have not received my order as of yet and can not get in contact with anyone because Sogown only accepts emails and apparently the DO NOT look at those as I have emailed them several times with NO RESPONSE. My sons wedding is April 17 2021 (right around the corner) which is a special day for him and myself. And I have not outfit... I will never order another thing from this company And suggest that you dont either. Signed A MAD MOTHER.

WORST EVER, STAY AWAY. DON'T, DON'T ORDER FROM THEM, THEY ARE THIEVES. Bought a dress when it arrived belt was torn woun't zip, Sewing that's another story Veryyyy bad stitching, looks like a beginner sewed it. There is absolutely no return policy no matter what the website States. You will be stuck with the product and your money WON'T be refunded. I am in the process of filing a claim against the company that sent the dress ZHAO MENG in Carson, CA. Also just for your info. They do not read their reviews, because they do not care.

I return the Merchandise in June, but no return my money. I send many inquire and nothing, no return my money

I purchased a dress through Pinterest to a company called Sogown last year. This company is listed under Hymax Company Limited 344-354 Gray's Inn Road, London, Greater London, England, WC1X 8BP
When I received the dress, to my surprise it was totally different from the picture, the material, the color and the look. As soon as I tried the dress, it was very heavy so I put it back in the packaging and sent an email to *******@gown.clothing.
I exchanged over 36 emails with Sharon from Sogonws.com. In 2 emails, I mentioned the Sogown return policy, 15 out of the 36 emails, I asked for the return address in China. About 6 emails received from Sharon were about the high postage cost for sending the dress to China with no guarantee.
Find a list of excuses, I received from the Sharon
"Is any possible that can you keep it? I will apply for some compensation for you"
"As you have to return it to China, would you be able to send it back to China?"
"Since our return address is China, delivery takes a long time and costs a lot of postage"
"There is also a high risk of losing and damaging the package"
"The material has cost us over 70%, there is only 30% left, and we still need to pay for the labor"
"I will have to refund you more money from my own pocket"
"All our returned garments are destroyed by our factory"

I am very disappointed that Pinterest is dealing with a company that is running a scam.