I needed a MS Office licence for my Mac. When I first saw the prices on SoftwareKeep, I had doubt if those were authentic MS software. After reading the reviews, I felt comfortable enough to give it a try. I purchased a MS Office 2019 Home and Student for Mac. They upgraded me to Home and Business for Mac with no additional charge. I received the licence key in the email that came with a clear step by step installation instruction. Due to my limited computer knowledge, I needed additional help while installing. Their chat room technical support staff were very patient and super helpful. The licence is authentic. It shows up in my MS account. All applications are working perfectly. A big thank you to SoftwareKeep!
I was worried when I saw some of the bad reviews.
But the Microsoft Office package at SoftwareKeep was much lower than the lowest price I could find elsewhere (costco), so I risked it.
Glad I did. Very easy process.
The key was emailed to me within 10 minutes and it worked perfectly on the Microsoft site that they provided a link to.
I bought Office for my new mac. I'm a bit afraid to buy due to reviews. I receive my software instantly to my email inbox and using Microsoft website I was able to install the software. They're not scammers based on my experience. The key is good the software we're sent instantly. It just a matter of how to follow instruction properly.
My key is invalid. I contact them 3 times They ask for a screen shot of the invalid message and won't give me a refund without it. I send it 3 times. They say they never get any of the messages. So I m going to turn it over to the better business bureau. Be very careful with this company. I'm reading other messages about how they were scammed with invalid keys.
They are the worse company you can hire in my opinion. They messed up my trees and hacked the up. They will not return my calls after telling me they would take care of my complaint. Very inexperienced personal. Terrible customer service
Chat was available after 830pm CST.
Don answered all of my questions, gave me a 15% off code, and stayed with me until my code arrived and was verified. It took longer than 15 minutes for it to arrive, so he sent it direct. The automated one arrived maybe 5 minutes after he send that email.
Code was verified and it downloaded without any issues.
I got myself a new laptop but it was on Windows 8. I was looking for a cheap Windows 10 I could replace it with and I got it from here. I was expecting like a used key or something but I got a genuine unused key! Incredible!
After I purchase i ask where is my download. They said it will be sent via email within minutes. I've waited and nothing came. I went to chat again and they resend the software details. Finally I received all the email software.
To be fair, I did eventually receive a working copy and a refund of the purchase. Sooo, my chosen products were available, they don't seem to be scammers. Their business model seems to suffer due to the complexities of computers and software.
I have spent eight hours trying to get my purchase, so far they have delivered nothing but lots of waiting. Be cautious!
I ordered a mac product and they incorrectly sent me a windows product and they refuse to refund my purchase or send me what I ordered. Under no circumstances use this compamy. I am pondering further legal action against them
I purchased Microsoft Office 2019 from Catsoft.co which seems to be affiliated with or under the company SoftwareKeep.ca. The purchase price was great and the download and installation went very well with no problems encountered whatsoever. The product works very well on my Macbook Pro. Overall, extremely happy with my purchase and wouldn't hesitate to purchase from this company again.
As many others did, I ordered MS Office and was duped by their "microsoft certified" emblem. No link ever showed up and I cannot download the product. Emailed their customer service number, imagine that, they claim its outside business hours.
I'm sure I'll get some sort of run-around as others did. Now I have to wait for it to post on my card so i can dispute it. RUN away.
I was needing to upgrade my Windows 7 and was told to buy from here by my friend. The email came in and they sent me guides on how to install Windows 10. Tim was very kind enough to tell me to back up all of my data so I will not lose any of my files! I had the software successfully installed and activated after almost a day of backing up my data. Excellent service and products!
My friend told me to buy a software here because its really cheap. I really need MS office because I have an important project to do. I just waited for few minutes and the product key arrived via email. One of the reps also helped me out installing the software for me. Worth recommending!
I purchased about a week ago and I was confused why I have not received anything via mail! My mistake as everything was sent via email. This was sorted easily when I contacted them. They even offered to install my Outlook 2016 that I purchased and set it up. Worth recommending!
I can't load my project so I ask for help. They gave me a Microsoft website to download the software. Just a minor password reset now my software is loaded and working.
I was hesitant to purchase from this site at first as I saw some bad reviews on Facebook. Great thing I tried still. The software worked fine with my computer and I was able to purchase it at a way low price. Highly recommended website to purchase your MS software
The website said "11 available, order now". I ordered. My credit card was charged. No download available via email, no download available via their website. I call the 1-800 #, I am hung up on. I call again, I'm told it will take at least 24 hours for my product code. I tell them that is not acceptable I want a supervisor, refund me, I am hung up on again. I call back, I swear (can you blame me?) I am warned about vulgarity, I try to talk, no swearing, rep keeps talking over me, I attempt to explain I am the customer, let me talk... I am hung up on again. Horrible service, pay extra to get your product from the company that made it. This one cannot be trusted to deliver (but they will take your $$$$$)
My key is invalid, I called and ask for help. After 2 phone calls they immediately replace my software key. They have the most effective support and very helpful too.
I called and ask if digital download. According to gentleman over the phone Its digital download that they will send Product key and Download link via email within minutes. I ask if site is secured and if they can take my order over the phone. They said Its norton protected and for security they cannot take credit card information over the phone. I went online and finally ordered Office software I got my download instantly. I've clicked on the link and download is very fast. It ask for the key and accepted very well. Good experience as for first time online purchase.
Overview
SoftwareKeep CA has a rating of 3.7 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. SoftwareKeep CA ranks 1803rd among Software sites.
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- Vancouver, BC, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members