LivingSocialReviews 1,490

Just take your money and dont deliver item. When they are contactedthey sayyou didnt buy item you bought a voucher for that item and you didnt redeem and it is now gone so your monye is gone

Order number *******

Web site doesn't work well
Customer service doesn't work well
Merchants deny vouchers

All in all - it's one big cluster

So avoid the giant headache

I ordered an item from living social a couple of months ago agree to pay by klarna and have never received the items and unable to contact Living social direct to ascertain why

I bought a voucher for helicopter flight, and flight was cancelled few times by merchant, but it did extend my vouchers expiry date. But when I try to book flight again, merchant no more accepts this voucher from this company. As many times I did write to living social about this problem, got no reply. No refund no nothing. Dont buy from this company, as you can be fooled, and only will loose your money.

I've been trying to access my living social account and paid vouchers for a week. Every time I try to access app I see a stupid spacecat cartoon saying Groupon is unavailable. In my opinion this is criminal fraud and theft. Taking my money months ago for a $40 voucher and now wanting to refund $20. UNBELIEVABLE!
DAVID BASS

Purchased AeroPress Inspired Manual Coffee Press
From Obero International Ltd.
And just received part of the Components with open damaged box.
Which is make it useless and not fit for purpose.
I contacted the customer service and they promised to
Send replacement and after that they stoped responding to my emails

I bought two bedside tables, but only received one, and all the company can say can I send them a picture of the box, trouble is I opened it up and binned the box, then it was can I send a picture, I'm so angry now I will never buy anything again. Very disappointed

I had a concert that changed its dates. I wrote for a refund and have not heard anything yet. Cannot reach a live person. Numbers for customer service do not work.

This was my 2nd time buying from living social Ireland, I recieved my voucher straight away from them they kept me updated and i received my order of 4 fruit trees 1wk later which was this morning so i am very happy with living social Ireland and my trees they arrived in perfect condition and i will be ordering from them again so thankyou

Spent £129 at the beginning of March have heard nothing Rats, taking my claim to the small courts now, horrible people

I ordered wireless hair curler 8 days ago
26 50.
Nothing. No tracking number or confirmation of purchase whatsoever.
Then yesterday they demanded a further £4.99, which I paid.
Still nothing
Accidentally typed in the wrong refund amount. 6 99 instead of 26 00.
Within 5 minutes PayPal sent the 6 99 refund from them.
Absolute crooks! Please stay away.

Website is a scam. Do not us it. I ordered jumper for my son 60£. Had to pay separately for delivery 15£. Didn't received anything, and no refund. I'm still waiting for 3 weeks already.

Living social is awful. When buying deals at restaurants you cannot use the deal, the voucher numbers are no good. Living social does not respond at all. Awful

Living Social send me emails everyday I unsubscribe but still they contact me daily. Until I want a refund for a service which I paid but the valid Wowcher was refused by vendor. Then they promise to contact me in 48 hours a month later and still no satisfaction. A WASTE OF MONEY.

I received 140e waller credit and am.unable to use it. Despite doing everything correctly I am 9 days in touch with their customer services team over email and WhatsApp. I've sent so many explanations and screenshots and every 24 /48 hours I get a new person sending me a generic list of steps on how to pay for a deal. Effectively I'm unable to use the credit which was a reimbursement of money I had spent but not used on a voucher so it's my own money.

A manager called Nigel Drake is in touch on email and even getting the same drivel from him. They're no doubt a complete farce of a company and I'm beyond shocked at how they treat customers. I've been using Living Social for years. I'll never spend another cent with them

I bought an electric blanket through Living social's site. On their site, they had a misleading picture of it being used as a throw blanket, however when it arrived I discovered that it was an underblanket for a bed, which is unsafe to use as a throw blanket. It was not described as an underblanket and there were no pictures showing it being used in this way. When i contacted their customer service, they heard my complaint and then declared the issue resolved without actually responding to or doing anything about my complaint. When I got in contact again they said that they would email the company who actually makes and sells them (who did not have a misleading picture, but instead a picture of the blanket folded up and not being used in any way). When that company replied and made the same point as above, I contacted Living social again who ignored my email. At the time of purchase they also charged me for a year of Living Social VIP, despite me not wanting or ordering it

Do not order from living social.2 sets earphones.both broke.avoid avoid.avoid.avoid.avoid.avoid.do not order

Purchased a voucher, redeemed voucher for item, item was dispatched, then a week later just before it was sceduled to arrive I recieved an email that the item was no longer available and refund was made as credit on the site, valid for only 3 months. They would not refund to my Paypal account.
Shortly before 3 months were up I decided to use the credit. I purchased a clock, system indicated payment would be taken for credit balance and I had nothing to pay. However the full amount was taken from my paypal account ( watch out for small print when paying by Paypal that you are not signing up to a billing agreement where seller can charge your account without you signing off). I contacted their so called customer service who got back to me with "As the credit is not used on time it is expired now "
Complete waste of time and money

In June 2022 I purchased a $95.20 voucher for Bethany at Rockbrook Village, then cancelled it couple days later when I learned it was too early to purchase again. My Stuff showed I had 3 entries of Deal Bucks including the $95.20, then all disappeared. After contacting Living Social 2 of the Deal Bucks reappeared but not the $95.20. I have given them the voucher number & all the info but they are ignoring the fact I should still have $95.20 credit. That is a lot of money for anyone to lose, especially a senior citizen. If this isn't resolved, I won't be using Living Social or Groupon again since they can't be trusted. Voucher VS-MB54-354Y-6492-XH37

I recently bought 3 items from Living Social, which it turns out are part of Wowcher. All are disappointing including one item which is shown as floor length on photos of adults but is only knee length, and bleeds fluff, but despite emailing them and filling in their customer satisfaction survey (giving very low scores and explaining why) no one has replied to my email or contacted me. I now see the terms and conditions are that I can get a refund and buy other Living Social items with it - but I have no confidence in their quality or customer service.