So I ordered the t-shirts that were suppose to arrive Dec. 26th 2017, it never arrived.
I even used the tracking number they gave, checked online AND called USPS and spoke to a representative. I even called snorgtees and was ignored because their "customer service" is for you to leave a msg and won't get back to you.
I emailed customer service and told them about not receiving my shirts and all the steps already. They only responded with "We shipped your shirts already."
ARE YOU KIDDING ME? NO. I don't have my t-shirts and even USPS is baffled by that tracking number you gave me. DID YOU FORGET TO SEND IT?
The customer service only gave a 2 line response to the things I know already, the "tracking number" instead of looking into the problems for you.
I don't play that game. Reporting this company as a fraud to my credit card company. Let's see visa block Snorgtees for all their future transaction as fraud and who has the last laugh.
SHIP MY DAMN T-SHIRTS.
I purchased three t-shirts from SnorgTees at the same time and was surprised to find they each were made of a different material/blend.
One is, in my opinion, a great blend that seems to hold it's shape and size well over time and repeated washings.
Another was a decent blend that does ok, but tends to lose it's shape after repeated washings.
The third was 100% cotton which became about a size too small to wear after the first washing. The dryer is where it probably shrank as we wash in cold water only.
I went back to the site and was disappointed to find no detail about the material for each shirt and even more disappointed to find their return policy is pretty poor as they will not accept returns for a worn shirt at all.
I'm definitely happy with the service and two of the three shirts but I probably will not shop here again as long as there is no indication of what material the shirt will be made of when I receive it.
Almost perfect. My two criticisms are: the tees were a little too thin and they should be packaged within the mailer, as there was a pinhole size hole on one of the shirts, but it would've cost too much to send it back, plus it was a gift and time sensitive.
Cannot tell what T Shirts are made out of. Got two for Xmas and the material is inferior and cheap. I warned the ordered about the quality. Buyer beware.
I have received the package (10 tshirts + 2 hoodies), but had the following issues:
1. The local delivery company never attempted to contact me
2. I had to pay 58.7 USD tax to receive the package
3. The tops were in a card board box without any packaging, along with a bad smell
I understand that you may not be able to control or foresee the issues faced with local laws and delivery providers (even though you could pressure USPS to do so), but I m sure you could have used some sealed plastic packaging to make sure the tops arrive preteen.
Thank you
I originally ordered a Girls' Large shirt, but returned it to exchange for an XL. I didn't specify Girls on the exchange form and was sent a Guys' XL. I take partial blame for this, but if I'm returning a Girls' shirt for an exchange, common sense says I'd want a Girls' shirt. I'll be returning the Guys' shirt.
Order #*******
I enjoy the creativity and quality of Snorg - but the cost is high, especially for Canadian consumers who have to pay expensive shipping and the exchange rate. Love the site but the cost is going to keep me from buying again.
I got some shirts for my bf's birthday, and let's just say he was ridiculously happy. He wears them all the time. Like ALL the time. Like, "Babe, you wore that yesterday. Can you at least let me wash it before we go out in public?"
Excellent customer service. I had an issue with a shipping address and Sarah in customer service took care of it. Very courteous and prompt - other companies should take note!
Each time that I have ordered from SnorgTees the selecting process and the buying process have both been easy to navigate and helpful (such as the photographs of models with each tee on). As I live in the UK the delivery time has been a little slow (as is to be expected from overseas packages) generally averaging around a 1.5 to 2 week wait. However, after all is said and done, these guys are great and produce new products all the time. Will definitely be buying from them in the future. Keep up the good work :D
Every time I order from SnorgTees, I am pleased with the results. Their shirts are very well-made and last a long time without fading. My wife is still wearing one of their shirts four years after I purchased it. Delivery is prompt. The one time I had to make an exchange, there was no problem.
I live in New Zealand and we don't have anything like this over here. The site is well set up and the shirts are great. Just take my money already!
Seriously I have been buying shirts at SnorgTees for 3 years they are the only place I buys tees!
I'm very happy to find SnorgTees. I enjoyed the variety and humor of the shirts. They seem to be great quality, too. I received them sooner than I expected, which is nice. My purchases were made for gifting, so now I can't wait to see the responses of the ones who will wear them!
I have three SnorgTees of my own and have gifted a few others. I have had no troubles with customer service or shipping. My only complaint is that the women's sizing does not accommodate us larger women who want a roomy fit. I first ordered the women's XL and had to give that one away. I now order using men's sizing.
Fast shipping and I'd be thrilled with my purchase if it weren't for the fact that the shirt I purchased runs WAY WAY small. Like 2 sizes smaller. Really truly. It's ridiculous how small this t-shirt is. I'm surprised more people haven't said something about this and I wish their site had some sort of warning.
Ordered women's sizes instead of men's in error. Sent 2 emails before I received a response... and it told me I had 30 days from order date to complete return. I had less than a week by this time, but they honored the return/exchange.
Original order placed mid August... received correct order yesterday (9/21).
Could've had my shirts much sooner if return policy was clearly stated.
Quick response from customer support, but then only one, not two correct shirts sent to fix problem. So required more emails than I would have liked, as well as mailing back the wrongly sized shirts. Hassle. I've been ordering tshirts from Snorg for almost 5 years (I buy them for my student lottery out of my own pocket, for myself, for my family -- have surely spent well over $1000 over the years), and this is the only mistake Snorg has made, so that's pretty good:-). I do wish Snorg had a better reward system: the points do little. Thanks.
I ordered a shirt (Pavlov's Failure) and just love it! It's great quality, true to size and arrived on time. The shirt is funny and has been getting a lot of positive comments - all good! Glad I ordered it and wonder why it took me so long to make the decision! I would definitely order from you again.
The tee shirts are funny, but they're super thin - four shirts from SnorgTees are the same thickness as a single typical weight one such as the Cherokee shirts from Target. Considering they're $15 each (and not, say, $5, like the Cherokee ones often are), I don't think it's good value for money. They should use better quality shirts.
I used to have to pay a bomb for shipping, i'm very glad it is cheaper now. The shirt qualities are quite low considering the high prices, and i would rate the quality as "average" if the prices were more reasonable.
Answer: Hey thanks for the feedback! Most of our shirts are 100% ringspun cotton. That means they are very soft and durable premium cotton tees (and hoodies). Every Thursday we do offer a limited edition tri-blend design available as a t-shirt, tank top, or lightweight hoodie. So if you love tri blends, that may be your best bet! They are super comfy, durable, and awesome!
Answer: I am very sorry for the slow response. I just saw this question! It looks like our customer service got back to you a few weeks ago, and you should have gotten your order right after that as it was already in transit. I'm very sorry it took a little longer to arrive than normal, and that you did not receive your shipping confirmation email. We do send them out! But sometimes they get filtered out by over-eager spam filters. Thanks so much for the order!
Answer: Hey Sherry, please email mwalls@snorgtees.com with your order # and we'll help you sort it out. Thx!
Answer: Hey! Maybe one day, but we do not have plans to introduce regular sweat shirts anytime soon. Sorry :(. But thanks for the feedback! We'll keep it in mind!
SnorgTees has a rating of 3.7 stars from 379 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnorgTees most frequently mention customer service, great quality and quick delivery. SnorgTees ranks 20th among T Shirts sites.