On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a loyal customer base drawn to its creative designs and generally prompt shipping, with many praising the quality of their products. However, recent feedback indicates a significant decline in product quality, particularly concerning fabric and sizing inconsistencies, leading to customer disappointment. While customer service is often highlighted as responsive and accommodating, issues with returns and fulfillment delays have surfaced, causing frustration. Overall, while the brand's unique offerings resonate with many, improving product consistency and addressing service concerns could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This purchase was a surprise the shirts as always are made of the softest material and a good buy. They were a little obscure but I got it, we have always used the sight for the best tees love it. Make great gifts, the material is always soft and the tags never irritate.
I like ordering from Snorg because it is fairly easy to find what you want on their site. The checkout process is also simple to use. It took a little longer than expected to receive my shirt, but it really wasn't that bad. I'm just spoiled by Amazon. The shirt itself fits well and is of very good quality. Keep up the good work, Snorg!
Funny shirts. Great customer service. Fast shipping. Nothing bad to say!
I always have good experience when ordering from snorgtees. Quality shirts with no problems with online ordering.
When a mistake is made, Snorg should step up and fix it rather than say it did not happen
I got a grab bag and two awesome shirts! It was fast and easy. Thanks guys
The hooded sweatshirt is very thin and cheap feeling. The colors on the text are so bright that it isn't readable. There is a large gray spot extending well below the bottom of the text well below the bottom of the graphic. This was an overpriced piece of crap and I will never buy from SnorgTees again in the future.
Hey Greg, we're very sorry you're not happy with your purchase. The shirt is an American Apparel hoodie, which is actually one of the more expensive and well made hoodies out there. The fleece is thinner than some, which is intentional. Most people like it. Sorry that you don't. The gray spot sounds like a problem we need to fix. Please email us at orders@snorgtees.com. If you're not happy with your product, we can set you up to return / get a refund.
Bought some mystery tees and a couple of christmas gifts. All in all pretty good... except all mystery women's shirts fit WAY smaller than the size they listed on the tags. I've bought other tees from Snorg in the size that I ordered and these ones were at least 1-2 sizes smaller. I know that the mystery tees were mostly comprised of misprints etc. that weren't quite perfect... but if the problem was related to sizing that really should have been listed in the original listing or those shirts should have been sold based on the size they were and not the size on the tag. Men's shirts were not impacted by the same problem.
All in all, Snorg tees is a great company and I'd order again in future.
I loved the shirt when they came in they fit well. Also they totally fit my personality because they are physics and math sayings.
The shirt arrived as promised and is of good quality. It does run on the small side, so that's something to keep in mind.
I ordered - they sent :) everything was expeditious and the order was perfect!
I enjoy the creativity and quality of Snorg - but the cost is high, especially for Canadian consumers who have to pay expensive shipping and the exchange rate. Love the site but the cost is going to keep me from buying again.
SnorgTees really has unique T-Shirts that are hard if not impossible to find anywhere. Only 3 stars because they are really expensive. Their markups must be insane. Good for them I guess!
Even though I ordered the wrong size, the return and reception went very well. My daughter is quite pleased with her new shirts. Thank you.
Now we are having fun looking through other shirt designs together.
Sent 3 e-mails in November and as of today, Snorgtees never replied.
Hey, this is really strange. I found your order, and we've actually responded to you at least 4 times. It seems none of our emails are getting through. We have tried sending it from other email boxes. Perhaps check your promotions tab, or spam box? I'm very sorry you have not received any of them. Can you please email us at orders@snorgtees.com with your phone # and we will give you a call. From the picture you sent in, it seems clear that the shirt you got was messed up. We want to send you a replacement. Sarah just wanted to confirm details with you before sending. Thx, and sorry!
Answer: Hey thanks for the feedback! Most of our shirts are 100% ringspun cotton. That means they are very soft and durable premium cotton tees (and hoodies). Every Thursday we do offer a limited edition tri-blend design available as a t-shirt, tank top, or lightweight hoodie. So if you love tri blends, that may be your best bet! They are super comfy, durable, and awesome!
Answer: I am very sorry for the slow response. I just saw this question! It looks like our customer service got back to you a few weeks ago, and you should have gotten your order right after that as it was already in transit. I'm very sorry it took a little longer to arrive than normal, and that you did not receive your shipping confirmation email. We do send them out! But sometimes they get filtered out by over-eager spam filters. Thanks so much for the order!
Answer: Hey Sherry, please email mwalls@snorgtees.com with your order # and we'll help you sort it out. Thx!
Answer: Hey! Maybe one day, but we do not have plans to introduce regular sweat shirts anytime soon. Sorry :(. But thanks for the feedback! We'll keep it in mind!
Funny T-Shirts updated with new designs every week. Super soft tees, Cool shirts, and photos of our customers wearing their favorite Snorg shirt!
Hey Michael, sorry to hear you had an issue. Hit us up at business@snorgtees.com so I can look into it for you. Thx -Matt