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SmileBox
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SmileBox

smilebox.com
GB
1 review
1 helpful vote
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Garbage
December 17, 2015

I wanted a program that would alter and blend the images for printing just like M/S Autocollage. It just plops the images on the desktop and makes sure they fit. If you choose a theme, lets say winter, snowflakes appear all over your images including the faces. Cancelling today.

Date of experience: December 17, 2015
Alabama
1 review
0 helpful votes
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Easy Peasy
September 11, 2014

Ive been using this program for many years and love it! I Introduced my daughter-in-law and my niece to Smilebox, they love it also. I use it on a website I help with, linking to a Smilebox saves space. I also share them on Facebook,

Date of experience: September 11, 2014
Wisconsin
1 review
0 helpful votes
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Fund and easy to use
August 25, 2017

This product is fun and very easy to use. I can easily upload photos and put them on a temporary side window. I can upload them to a variety of creative options and then I am able to enter them one at a time or all at once in any order. Music can be added and while I am still trying to figure some of it out, I think it's going to be uncomplicated as I go.

Date of experience: August 24, 2017
Samantha T. SmileBox Rep
over a year old

Hi Kathy,
Many thanks for your great feedback. If you do ever need assistance with the software you can contact support@smilebox.com and we will be happy to help.

New Jersey
1 review
0 helpful votes
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Great Marketing Tool!
November 8, 2017

Took a little bit of playing around but got the hang of using it and love it for work and play! The one issues I have it I can't get a confirmation for billing for work, and need that to get reimburse.

Date of experience: November 7, 2017
Samantha T. SmileBox Rep
over a year old

Hi, no problem. Email support@smilebox.com and request a receipt for the charge.

South Carolina
1 review
0 helpful votes
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Love Smilebox
April 29, 2015

I have used Smilebox for several years for all of my digital scrapbooking, cards and other projects. I love all of the formatting choices and ease of use. It is well worth the small investment to have such a beautiful way to journal our family memories!

Date of experience: April 29, 2015
Minnesota
1 review
5 helpful votes
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Horrible program
October 20, 2014

Horrible program. Horrible customer service. After realizing I was still paying for this for a year after supposedly being assured that it was canceled. I thought I would give it a try. (my wife purchased it, could not get it to work.) This thing is horrible. I've tried it on both my systems and it's so slow. Keeps having to restart... I could go on...

Date of experience: October 20, 2014
New York
1 review
0 helpful votes
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Pain in the $#*!
August 24, 2017

Very difficult to get to your creations and I cannot get the creations I made on my office computer on my home computer even though I am a paying customer and they were not free items... it is very annoying. If I am logged in I should be able to get all my creations no matter what computer I am on!

Date of experience: August 24, 2017
Samantha T. SmileBox Rep
over a year old

Hi Susan,
Smilebox is a software you download to your computer. Therefore the designs created are saved to your saved documents on the computer they were created. You can can view your designs on another computer but need to move them over, which is easily done. For step by step instructions on accessing your Smilebox account on two computers please see article: https://smilebox.zendesk.com/hc/en-us/articles/204932090-Can-I-access-my-Smilebox-account-on-two-computers- for further assistance on any matter please contact us at support@smilebox.com or you can look through our Help Center.
Many thanks

California
1 review
0 helpful votes
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Christmas Greetings
September 28, 2016

I send out a Smilebox creation each Christmas to friends and family! I include my husband and I and our pets, plus a page for each of our children and a page for each family set of grandchildren. I include a brief narrative on each page. I always receive super responses from everyone.

Date of experience: September 28, 2016
Arizona
2 reviews
8 helpful votes
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Extremely Pleased
June 15, 2018

I have been using SmileBox for years! I have created everything from greeting cards (for all occasions), invitations, slideshows & memorials for pets & family members. I find it very easy to use and import my own music all the time! All of my card recipients enjoy seeing my creations and have convinced them to use it as well!

Date of experience: June 14, 2018
Ohio
1 review
1 helpful vote
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Fun and so easy to use, i thought I'd be on here making an e-card for my husband for hours. It was so simple and easy to follow directions my kids were even able to make a proffesional looking card that was perfect!

Date of experience: June 19, 2014
California
1 review
0 helpful votes
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A wonderful service!
October 2, 2016

I just created the most touching and hilarious (best combo!) slideshow for my mother's birthday party. The extremely customized-nature of Smilebox's templates allowed me to embellish the slideshow with songs that I chose and in the order I wanted. The effect is awesome!

Date of experience: September 30, 2016
Colorado
1 review
5 helpful votes
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Absolute garbage
February 16, 2020

I signed up so I could create a sideshow for my grandma's memorial service. The free option is useless and riddled with ads so I signed up for ONE month of premium so I could access the features I needed. Unsubscribing is nearly impossible and even after contacting customer service, I was charged $47.88. The software isn't user friendly and deleted my progress multiple times. Altogether, trash.

Date of experience: February 16, 2020
California
1 review
1 helpful vote
Follow Evangeline S.
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I love they different ways I can share my photos; collages, slideshows ans slideshows with text and music. My friends look forward to seeing what I have created. They also tell me that the enjoy knowing the who, what, when, where of each photo when I include text.

Date of experience: August 2, 2014
Pennsylvania
1 review
1 helpful vote
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It is very easy to create an exciting presentations with your pictures. All the designs are up to date and colorful. There is also a large selection of different designs. It is so much nicer to put your pictures in a smilebox creation than just emailing the images.

Date of experience: May 18, 2014
Pakistan
2 reviews
1 helpful vote
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I love Smilebox!
September 30, 2021

I love Smilebox!. smilebox.com Thanks for existing. Your service is out of this world. I love Smilebox!. smilebox.com Thanks for existing. Your service is out of this world.

Date of experience: September 30, 2021
Canada
1 review
0 helpful votes
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I have used smilebox.com for our daughter's 13th birthday bash invitation and holiday season greetings and I can't express how happy we are! Family and friends were ecstatic to receive our invite and greeting! The music and options are unbelievable!

Date of experience: January 7, 2016
Texas
1 review
0 helpful votes
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I really like the different greeting card options, especially the Petite Lemon cards. I wish they had more free options, though, like so many other online card sites do. Also, I have had trouble multiple times with the site hanging up on the picture upload page. Overall, though, I really do love the site, and the online RSVP page is a great management feature!

Date of experience: February 6, 2015
Nevada
1 review
0 helpful votes
Follow Lori M.
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I have used Smilebox for years and have created a multitude of slideshows. I had a couple of issues over the years but they eventually were fixed (one time I needed a patch or something; and more recently I couldn't get it to work at all. Found out, our computer was no longer compatible with the Smilebox app and we purchased a new computer... which we needed to do anyway.)

Date of experience: August 1, 2018
Utah
1 review
0 helpful votes
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Best service!
July 12, 2018

I use this for invites, birthdays, slideshows, thank you's etc. So easy to use! My total go to! I have been a customer for several years now. The fee is worth every penny. I like the variety of layouts offered as well. I have always been able to find a design that fits my intended purpose. I have used this to print out invites or scrapebook pages. You really can't go wrong!

Date of experience: July 12, 2018
California
1 review
0 helpful votes
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Easy
October 30, 2015

Very easy to use. I checked out a couple of programs that I couldn't make much sense of before finding this one. I was in a hurry and didn't have a lot of time to figure a complex program out. Smilebox made this project simple, quick, and I love the finished product.

Date of experience: October 29, 2015

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293