SmileBox

Warning: I haven't bought the premium subscription, so if you are looking for advice/guidance in that respect, check out some of the other reviews here.
The free version is absolutely useless. Don't even bother with it. Oh, and don't even get me started on the ads. It's plagued with them. Sure, Smilebox is alright if you want to have a little laugh, but no way does it promote creativity or productivity as it claims. The slideshows are pretty well pointless, as you do not even have the simple 'luxury' to insert photos. Every. Thing. Is. Premium. And, it seems to be a common criticism that people are getting scammed by Smilebox with their premium subscriptions.
So if you want to joke around a bit, Smilebox is for you. But overall, it's misleading, a waste of time and not worth your cash.

Loyal Smilebox customer for 15 years. Great for digital sends, but that's it. Printing at home function very cumbersome when it does work and seems to not communicate well with my printer as it keeps changing my print parameters. I was a premium member which allows me to print at home. However, the print function is hidden and is not accessed in the way their help section describes. When I finally found the hidden "print button," it was spinning (along with the download button) and continued to spin for hours despite several computer reboots. The program is sluggish and runs very slowly. My computer is 3 months old and is a Lenovo ThinkPad X1 Carbon Gen 11 and is lightning fast with every other program and application. Contacted customer service via e-mail and phone. Got a text message that they don't offer phone support. Received e-mail that basically sent me back to their help section. I indicated that I found the button, but the print and download functions were not available to me as they kept spinning. Never heard back from them, despite me saying that my project was time-sensitive and I needed a swifty resolution. Cancelled my subscription and used Canva's free trial to do in 12 minutes what Smilebox couldn't do in 30 hours. Canva will have my business from this day forward.

I downloaded the program and created one card. After I made the card I deleted the program. I don't even remember giving the program my paypal information! A week later bam I had a $47.88 PayPal transaction. I have never gotten any emails from smilebox aside from a survey of how the service is. I have emailed them 3 x and now today I filed a paypal dispute! Not a good way to practice business! They won't even answer emails bc I am sure they have so many people wanting a refund!

My granddaughter asked if she could purchase an e-card for her mother for only $3.99. I allowed her to do this. The card was posted and we received an email that confirmed it was posted. I saw the email, but knew it was a confirmation, so did not open right away. About two weeks later my credit card was charged $40 for an annual membership. I watched my granddaughter purchase the card, so knew we did not agree to that. What I did not know, was there was a statement at the bottom of the confirmation email telling me that I now had a trial membership and if I did not respond within two weeks they would charge my card. They absolutely would not cancel my membership until after a year and would not refund the membership. I would never recommend this website.

Very easy to use My sister was able to be seen as the person she is and not the person people assumed her to be.

I love you little sister. I played my own music. 3 of our families songs that described us as a true Family.

Sherhonda Diane Osborne, love you forever, your Big Sister DeShannon

I agree with Sherri J in that I cannot start a Slideshow on my gf's computer and then not to be able to finish it when or amend it when I get home. Terrible. Also, there used to be a Full Screen icon on the bottom of the page when viewing a creation. This does not appear any more - why not? Now there is Smilebox's HUGE legend at the bottom of the screen which takes up about 1/4 of the screen. Additionally, their legend blocks out the comments which my gf painfully put together under each picture (which we took on recent safaris in Kenya & Tanzania. I have been a member of Smilebox since 2011but am seriously considering finding another provider. Lastly, they need to improve their Customer Service.

Very nice basic options. I wish there were an option to create one of your own from scratch -if there is already one, I couldn't find it. It also really stinks that they give you a "free" trial to rope you in, but ask for your credit card information right off the bat. It would be nicer if they give you a free trial by getting your basic information (but then not spam you to death), then just restrict your access again at the end of the free trial.

My issue is not with the application. My issue is related to customer service and lack of notification PRIOR to auto renew and charging for a subscription. We all have busy lives and it is unacceptable that a courtesy reminder is not sent for renewal. When contacted within 10 min of email of charge to reverse the charge since notification is not sent prior it takes 3 weeks for response to be told there is nothing they can do. Better customer service is needed with a renewal refund grace period seems in order as this is common practice with most subscription based applications. Will not be going back due to deceptive practice to garner revenue.

I've only just received a presentation and I was convinced to buy. I didn't even need to try the free version. Never even having heard of Smile box I was pleased with the music, presentation, text for the photos and everything.

I tried a test before I committed and it was easy. And the price is great!