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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I'm not tech savvy but I found this pretty easy to use for flyers. Anything that required people to open on facebook such as collages or slideshows would not open for my friends though. Not sure if I'm doing something wrong or if it is the app.
I had a small project to make and this was very easy to use and setup. The process was self explanatory and even I didn't require using the help features.
I was looking for an inexpensive way to spread some holiday joy without having to go the post office.
In my search for an e-card I came across smilebox. It quickly turned in to a done deal with it's ease of use, cost effectiveness, versatile and beautiful templates.
Smile box will be my go to for the next year!
I transferred 3-years worth of slides of when I lived in Germany and traveled Europe. I created a slideshow via SmileBox and after having issues uploading, support immediately identified my issues which I was able to resolve without incident.
Our slideshow is perfect and we are extremely please with the results! We highly recommend SmileBox.
Every year there are new and useful additions to the already wonderful styles. We used it for weddings most... but also our company newsletters and unfortunately memorials at funerals. That alone pays for itself 10 times over!
I just Love it!
Great designs, easy to use and share! Have used it for years now and I'm never disappointed! Would definitely recommend!
Really recommendable, so user friendly that even I myself, not being good at digital designing at all, has been able to create lovely cards!
We love it and would recommend it to everyone and it extremely user friendly and reasonably priced!
Thank you so much for the lovely review! We are so glad you are enjoying the program.
I have used smile box for several years, mostly for creating the holiday slideshows to send to family and friends. I find their application to be very easy to use, with lots of great designs and templates, and customizable to fit your need.
I love how easy it is. The best thing are the plethora of options you can use to customize. Everything is very intuitive
Really something special to send to loved ones... Especially great to send across the miles, as it delivers a real, warm human experience. Gives you the ability to say it with a song, or create amazing personalized videos and slide shows.
SmileBox has been great for crating greeting and slideshows for my marketing materials. Our clients always compliment us on them.
(+) Reasonably intuitive for an advanced web applications nerd.
(+) Great value for money for a regular user.
(+) Very exciting results
(-) Free trial users need to opt out if dissatisfied
Easy to use, sweet options for creativity, fun to play around with and a great economic way to keep in touch with those you love!
I've been struggling to create a DVD and found Smilebox online. Believe me it is amazing and I signed up for the monthly service (it's very inexpensive and well worth the price) and will never worry about how I'm going to share videos, photos, etc. Thanks for a great service.
I love this app, I've downloaded it 5 years ago, then I got a new computer and forgot the name of this app, I've struggled to create designs since then. This week I found an old flash drive and there it was, smilebox. Exe! I'm really happy cause everything is so beautiful and easy to use! Thank you guys!
Easy to navigate and lots of fun. And a lot faster and cheaper than writing out cards. I highly recommend SmileBox and plan to use it all year long.
Great variety of layouts. Clear prints where other sites I have used send out unclear fuzzy "copies" of your pics this site sends out the best pic quality. Best quality for the price I only signed up for the free trial but I will be purchasing for sure!
This was an easy way to make a Christmas card with music and email it to many people. Simple, easy and fast!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to support@smilebox.com so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to support@smilebox.com or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
Thank you very much, such a lovely review! Very much appreciated.