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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The support was fast and friendly. All issues was resolved in time
I think the service is excellent, the only thing missing is that the payment is reflected in my bank account
The price went up by a R1000,00 at the time of payment. When l made the purchased the price was R*******, but R*******,00 was deducted during payment.
Received a booking confirmation for my flight to Nashville Tennessee and everything was booked properly. Thank you smartfares for the easy way to fly.
Un servicio muy fácil de usar, a un muy buen precio y con una rapidez que necesitaba, excelente página
Excellent Service, Excellent price compared with others
Ticket is for flight to Santa Ana from Oakland. Service was fast and simple.
Good and reliable with now worries like trip.com. Where you pay for flight and they are cancelled for no reason, its a good plan you have there
Rapido practico y las mejores ofertas, muchas gracias
It was a great experience, i really appreciate that
Todo salió muy bien, buenos precios y atención, los correos son muy específicos y te dejan completamente satisfecho.
Reserva inmediata, muy buena atención y agradecidos.
Website shown price in CAD. But my credit card was charged in USD. End up paying $100 more than what was shown on web.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members