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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 12 days

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6,331 reviews

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Canada
1 review
0 helpful votes
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Wrong information
January 21, 2023

It was told to me that before 24 hours of the time of reservation any cancellation is with no charge. It was told on the page of my booking for an international flight but when I called they weren't responsible for the misinformation! If the cancellation is for domestic flights why they post it on the page of an international flight? I wasn't convinced at all!

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Easy
December 22, 2022

Quite easy and they take an extra step to ensure your identity

Date of experience: December 22, 2022
California
1 review
0 helpful votes
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Going international
December 22, 2022

I found the flight I wanted pretty easily. I did not anticipate my credit card putting a hold on funds thinking it was a scam purchase. Once that was cleared with my credit card company, the transaction was completed. I do appreciate my credit card company looking out for my interest.

Date of experience: December 22, 2022
District of Columbia
1 review
0 helpful votes
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Awesome!
December 22, 2022

Easy and simple to book. Loved it! Always includes the best price for your flight :)

Date of experience: December 22, 2022
California
1 review
0 helpful votes
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Great
December 22, 2022

Awesome, great deals more options than other vendors

Date of experience: December 22, 2022
Colombia
1 review
0 helpful votes
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Viaje a Europa
December 22, 2022

Por el momento no he tenido problemas. Y la atención fue rápida.
Gracias

Date of experience: December 22, 2022
Peru
1 review
0 helpful votes
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Ok facil todo
December 22, 2022

Ok muy facil todo se paga fac tambien, y todo favil facil facil h recontrafacil

Date of experience: December 22, 2022
Puerto Rico
1 review
0 helpful votes
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Excellent
December 22, 2022

A excellent service and very good price, recommended.

Date of experience: December 22, 2022
Aruba
1 review
0 helpful votes
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I was not able to see the baggage allowances / restrictions prior to paying because the hyperlink to Copa Airlines did not work.

Date of experience: December 22, 2022
Florida
1 review
0 helpful votes
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Mario anivarro
December 22, 2022

I love your web site and very easy to navigate, can't complain at all.

Date of experience: December 22, 2022
Michigan
2 reviews
0 helpful votes
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Fast and convince
December 21, 2022

I didn't have any issues while searching with this site

Date of experience: December 21, 2022
Illinois
1 review
0 helpful votes
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5 starts
December 21, 2022

Very good experience. Have no issue easy website. Cheapest price with good quality

Date of experience: December 21, 2022
Peru
1 review
0 helpful votes
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Buen servicio
December 21, 2022

Lograron buscarme opciones inmediatas frente a un cambio de tarifa por parte de la Linea Area y me brindaron la asesoría necesaria.

Date of experience: December 21, 2022
New Jersey
1 review
0 helpful votes
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Good
December 21, 2022

Good - I had no problems with booking. The price was good and received confirmation email promptly.

Date of experience: December 21, 2022
Colombia
1 review
0 helpful votes
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Excelente servicio
December 21, 2022

Me encanta como todo esta tan bein explicado y la atención.

Date of experience: December 21, 2022
TZ
1 review
0 helpful votes
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Booking experience
January 20, 2023

Booking is taking too long process than I used to it

Date of experience: December 21, 2022
Argentina
1 review
0 helpful votes
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Conforme con el sistema de compra
December 21, 2022

Conforme con el sistema de compra. Pero aun no tengo confirmación de los.boletos comprados

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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1st time booking with smartfares
December 21, 2022

My first time booking with smart fears so far so good no complaints yet

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
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Excellent service and lowest price
December 21, 2022

Great service and very reasonable price. But when I called to agent he was not able to give me cheaper price than online prices. I thought if I call I May get more discount. But I booked online and I got the best price. Thank you!

Date of experience: December 21, 2022
Michigan
1 review
0 helpful votes
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The reservation was confirmed and the tickets were issued quickly, and that's great. I had, however, paid about $80 for 4 checked bags and insurance on those bags, and those checked bags were ultimately not included in the reservation. From your website, it looked like they would be. I reached out to costumer service and I was told that that's up to the airline. The reservation summary suggests that adding those bags would cost 105 per bag, making the cost of the trip significantly higher. I did not expect this charge. Your website should be clearer on the fact that the $19.95 do not actually give you a right to any checked bags.

Date of experience: December 21, 2022