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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I like your services for now, good price, congratulations
La reserva fue rápida y me permitió construir mi viaje con los horarios que necesitaba al mejor precio.
Good experience overall, it was a great experience
Went well but now checking my reservation saying it's cancelled
He pedido que me cobren nuevamente pero diciendo su valor en moneda local pero nunca pude hacerlo. Aún deseo viajar pero no consigo que me coticen en pesos argentinos y me vuelvan a cobrar
It's a nice experience to book the ticket
It's a nice experience to book the ticket
Competitive prices, reliable and very quick response. I'm very satisfied with the service and will recommend to friends, family and colleagues.
You need to put a price next to seat selection instead of surprisingly charging 90 DOLLARS! I want a refund for my seat selection bc I did not pick a seat!it's been almost 2 days since I emailed
Very easy to choose the flights I want, very descriptive in case you have stopovers and safe, confirm with the airline and everything in order, my new safe shopping place
Super easy to find the cheapest flights and also to book flights!
Good communication with smart fares representative. Mr. Nolan Smith helped us to remain with Smart Fares and to keep the flights and dates we needed to travel from Miami Florida to Lisbon Portugal. We are greatful it was a good experience. Excelente customer service!
I founded a reasonable price with this website and I was able to book my airfare in seconds. The transaction was smooth and easy. My experience was great
I would definitely use this website again.
Let's see how much discount it will give me, I wonder
Seems good the service was great thanks best regards
Super fast from booking to receiving air ticket with fair prices
Wonderful and lovely experience
Do deal with u guys
A very clear website without any additional unnecessary surcharge options.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members