Overview
SKYLUX Travel has a rating of 4.8 stars from 2,562 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Last minute flight request to Perth Australia, came through with everything i requested, Novak's help late at night was above and beyond,
Excellent
Enjoy working with vernon and will continue working with him
We are always trying to bring the best services.Thank you for the 5 stars.
He followed through and followed up on every change we needed
We are happy that you are satisfied with our products and services.Thank You.
Aaron came through getting my wife and I a great price and the best flight times for flights to Tahiti and New Zealand
We have used SKYLUX for many years and continue to be very pleased with the service we receive from Miles Boston.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Giaus was great to work with through the process and worked with me to gey my desired itinerary.
Thanks a lot
Archana
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Our flight to Europe was canceled and we had to start from square 1….SkyLux found us a new flight and Nora was very helpful and accommodating!
We really appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.
SHE IS VERY ACCURATE IN HER WORK, SHE UNDERSTAND WHAT CUSTOMER NEED, FOLLOW UP
IS ADMIERABLE I FEEL MORE COMFERTABLE TO WORK WITH HER IN FUTURE, THANKS
Excellent experience with SkyLux and my agent Mint. I will use SkyLux again for my travel and for my family.
Skylux did an outstanding job scheduling my flight and ensuring everything was takeb care of. Very pleased with their service..
FREDERICK H., Thank you for your positive feedback! We're delighted to hear that Cody provided professional service.
Sam is simply the best. I would be happy to work with him again for our future travel.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Great service communicated well, will use again when the need arises,!,!,,!,,!,!l!,,!lL,LL!,l!,!,l,Ll,lllllllllllllllll,,,,,,,,,,LLL,Ll!,!,!,!,!,
Dear DEAN C., We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.
We are extremely happy with services of Amadeo and Azaria.
Will highly recommend to others.
Good work indeed.
Dear Jitendrakumar,
We sincerely appreciate your kind feedback.
We hope to serve you again in the future.
I ENJOYED BOOKING MY TICKET WITH AXEL HE WAS VERY EFFICIENT AND FRIENDLY. I WILL DEFINITELY BE CONTACTING SKY LUX IN THE FUTURE.
Martin maintained his composure at all times even when I was a typical customer!
Thank you for your feedback! We really appreciate your input.
Nate, as usual. Found the best travel plans for us
Thank you for the great review! Our agents always try their best.
Nate was terrific in handling our air travel.he wound the best deal and took care of all details in a very prompt and professional manner..
He did help us a lot to book the ticket. Thank you so much for that. He deserves all five star.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Easy to communicate and able to clarify things. Comparatively nice deal on the ticket price.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Very helpful & spent X tra time with me
Was able to get a business flight at a good price
Thank you so much for your positive feedback.
We use Skylux frequently.
The service is great and the prices keep us coming back.
Thank you for the great review! We wish you safe travels.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!