Overview
SKYLUX Travel has a rating of 4.8 stars from 2,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
The counselor helped me so much by proposing a good selection of choices, and being quite patient, also stayed up late to answer my questions.
Just make the call to SkyLux. Incredibly professional concierge service and affordable business class fares.
Skylux found me convenient flights that matched my requests at a reasonable price when even the airline could not arrange it
Thank you for the wonderful feedback! Our agents are always ready to help our customers.
Best price by far! Excellent and professional service from Joseph! Can't say enough about how pleased I am with Skylux Travel
Skylux has been so far very helpful and proactive in providing great priced air ticket. Working with Michelle Hamilton is indeed a good experience!
My inquiry on fares was handled quickly, efficiently and with a very professional demeanor. Got exactly what I needed.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Flights were cancelled due to COVID. I am down $2000. Maybe a class action law suit in order. Many affected.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 183641
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Thank you for the well planned trip Barbara. I will always recommend your and Skylux Travel services.
Stan takes care of our every need. He is the best!
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Sarah was a big help in booking our flight and was very professional
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Bought a RT LAX-CDG-LAX in business with Elliot Ross at Skylux and that was the best experiences I have had in dealing with travel wholesalers in the past years.
All good, very responsive agent. Reliable call response.
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
It was not that stressful because the agent was very helpful.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Agent Chicago was pleasant to work with. He provided few options to choose from.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Percy did a great job helping me to get a return flight to the US after Lufthansa's cancellation of my original flight.
Very good customer service, Flaps is very thorough, detailed and very patient and helpful
Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
Gomez was very professional and followed up every time
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Very good experience booking flight to Florence. Issac worked with me and within my timeline and I was able to get a good price within short notice.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Excellent service by Chicago and a pleasure to work with
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Last minute flight request to Perth Australia, came through with everything i requested, Novak's help late at night was above and beyond,
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that the agent was able to assist you in finding a good selection of flight options that and that he was patient. Looking forward to your next booking with us.