Overview
SKYLUX Travel has a rating of 4.8 stars from 2,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Spoke to george he walked me through step by step and gave me a good price.
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
I never had problems booking with Skylux. The agent was very helpful and patient and did te best with pricing.
We are glad to hear that you had a great experience with us. Please contact us if you have any further needs or queries!
Thanks to the agents at Skylux that spend time with you to get the best prices and most convenient flights!
Easy to provide travel information and receive several options from Skylux travel consultants with a variety of prices and itineraries.
We were a bit concerned about reserving over the internet, SkyLux was a pleasant surprise. And the person, Olaf, who helped us was great.
It took us awhile to lock in dates. Nate was fantastic in dealing with.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Albert came up with a solution very quickly and helped us rebook my flight with very little extra payment.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Ringo was FANTASTIC. Great travel rep and very knowledgeable and professional. Wonderful to work with.
We're delighted to hear that Ringo provided you with a fantastic experience! It's wonderful to know that he was a great travel representative, demonstrating knowledge and professionalism. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive feedback and thank you for choosing our services! Safe travels!
Aron was very persistsnt, helpful and shows many options to make customer happy and finds economical way to travel.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Glen booked a very complicated itinerary with professionalism and courtesy, accomodating specific needs and providing us with tremendous value.
Michelle is available, informed, professional and an absolute pleasure to deal with.
We're thrilled to hear that Michelle provided you with exceptional service and that you found SkyLux Travel's prices competitive.
Just a phone call away is great service to get our travel plans in order.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
It was a pleasure making air arrangements through a SkyLux representative. Our rep was professional and knowledgeable. Thank you.
Matthew is an awesome, highly dedicated and skilled agent. You share with him your objective and he fulfills! Great rates and great itineraries.
My experience with skylux was wonderful my agent was very knowledgeable and extremely professional I would highly recommend them to anyone I know
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
I have a favorable experience in the years I have dealt with Glen. I will recommend Glen and Skylux.
Thank you for sharing your positive experience with Glen! We're thrilled to hear that you've had favorable experiences over the years while dealing with him. We greatly appreciate your recommendation of Glen and SkyLux.
The agent with worked with was very helpful. We are looking forward to our flight experience with SKylux!
Red S was professional and very accommodating and explained all options available.
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Red S was attentive, professional and really knowlegable.
Conrad works hard to find the right flights for me, I always book my flights through him.
Thank you for your feedback! We're glad to hear that Conrad has consistently provided excellent service. We apologize for any inconvenience regarding the communication method and will strive to improve.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that the agent was patient and courteous while assisting you with the forms.