Overview
SKYLUX Travel has a rating of 4.8 stars from 2,545 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
My experience with skylux was wonderful my agent was very knowledgeable and extremely professional I would highly recommend them to anyone I know
I have a favorable experience in the years I have dealt with Glen. I will recommend Glen and Skylux.
Thank you for sharing your positive experience with Glen! We're thrilled to hear that you've had favorable experiences over the years while dealing with him. We greatly appreciate your recommendation of Glen and SkyLux.
The agent with worked with was very helpful. We are looking forward to our flight experience with SKylux!
Red S was professional and very accommodating and explained all options available.
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Red S was attentive, professional and really knowlegable.
Conrad works hard to find the right flights for me, I always book my flights through him.
Thank you for your feedback! We're glad to hear that Conrad has consistently provided excellent service. We apologize for any inconvenience regarding the communication method and will strive to improve.
Skylux has become my go to company for all my flight needs. They go out of the way to provide the best service. Thank you.
Thanks to Summer for the gelp. She was very helpful. I had occasion to use another agent and he was not as knowledgeable as summer.
Inge was so helpful as I filled out the paper work...I am not a techie. Had to make a change to flights and she was so helpful
Thank you very much for your positive feedback. We are very pleased to hear that Inge was able to help you with your flight changes.
I used Skylux to purchase an airplane ticket and the agent was very helpful. Definitely will use them again.
We appreciate your positive feedback! Thank you very much for taking your time to give us a 5 star review! Looking forward to assisting you once again and in a most efficient way!
Costas was great! Plan to use him again in the future!
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we're committed to constant improvement of our services.
I saved over $4K going with you over another travel agency. You got me just what I wanted business class and timely travel.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Purchased intl tickets. Gave me rstes plus and minus days with best possible rates informative
On questions asked
Dear Lance, your satisfaction is our main priority, thank you for sharing your experience with us!
Dealt with new agent who was very helpful. Made a mid trip fight change with no problems.
Thank you so much for taking the time to leave us feedback!
Aviana did very well in meeting out travel needs! She provided very thorough options as well as great follow-up!
Nolan was professional & knowledgable in arranging our flights. He was able to answer all our questions, was prompt to return calls/emails.
Thank you so much for the great feedback! We really appreciate that you decided to use our services.
The experience with Skylux was very good. My agent was knowledgeable and responsive and obtained the reservations I was looking for.
Dear David,
We do appreciate your positive feedback and would like to offer our gratitude for choosing our company to travel.
Dexter was very helpful in getting great pricing for our trip.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
I had a medical emergency prior to the trip and the staff at Skylux worked tirelessly to resolve the trip.
Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
Edward was taking his time to help us the best deal for premium economy with singapore airlines
We are happy to hear such words about Edward,Thank you.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
- Visit Website
- Wilmington, DE, United States
- Edit business info
Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!