Overview
SKYLUX Travel has a rating of 4.8 stars from 2,565 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
What a wonderful experience! To have someone else find your flights for you! Melinda could not be any more helpful! What a find! Shared with my family.
I have used these guys on numerous occasions and they have never disappointed! They communicate very effectively and you cannot beat the prices. Grant is my guy!
Dime, who was my travel agent called me promptly and was able to offer a competitive rate within 15 minutes! He walked me through the whole process and was very patient.
Really liked the way the customer service representative took into consideration and provided options to suit my needs.
Only caveat I found was after booking, I found cheaper options on kayak
I made an enquiry back in May, and the agent Oasis kept in contact with me as plans firmed up for flights in November. Several options were presented and adjustments made.
Boston was very patient with us as we worked together to develop this travel plan.
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Very satisfying experience from first call till final purchase
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
Great experience. It was nice and immediate availability of the Customer Service Representative
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
I had a great experience with my agent Turner. He was on top of everything and he was extremely helpful in finding the best deals for us
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Lavone helped me out with the best price for my ticket and took care of all my seat preferences. She is very thoughtful and a great person to work with.
Pablo was a great help in arranging business class travel for the 4 of us. Have recommended SkyLux Travel to friends and they were very happy with the travel savings.
Kenan is the Agent with whom we've been working for few years now, he's always ready to help and listens to our demands and try to get us the best deals there is! Thank you Kenan!
You are so welcome! Thanks a lot for booking with us! Your satisfaction with our assistance made our day amazing! We appreciate your time and cooperation with us and would be so happy to assist you once again in the near future!
We needed three business class tickets to Europe and Jackson kept looking for us until the right one came along. He was wonderful to work with and we are very happy with our tickets
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
My agent, Roxette E was on the search immediately for flights that met my specific requirements.
She was patient and responded to everything I needed to make a good choice for airline tix abroad.
Thank you for your feedback! We're glad to hear that Roxette E provided an immediate response to your travel requests and was patient in assisting you.
We just used Skylux to book a trip to Italy. They gave us some options to choose from at varying levels and prices. We are happy with our direct flight that we booked.
Dear Donald, Thank you for choosing Skylux for your trip to Italy! We're pleased to hear that you were provided with various options to suit your preferences and budget.
I booked late and in a hurry but the staff did their utmost to assist.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
As always, Mario was fast and very responsive, thank you for great service!
We are glad Mario has helped you with your trip and the services provided are appreciated.
Nicole was extremely helpful and efficient! I would work with her again.
Thank you so much for your review! We're thrilled to hear that Nicole provided you with such helpful and efficient service.
Lane has helped me with three overseas itineraries. He's great! Has found good airfares for me. I will always turn to him when making plans to leave the country.
We are so glad when we see that our customers are happy with the agent's assistance! Many thanks for sharing your positive impression on our services!
Great outcome. Only difficulty was with some of the emails and messages getting thru from agent to me. Heiner was patient, professional and effective.
Thanks so much for sharing your positive experience with us! We highly appreciate your kindness and cooperation!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
- Visit Website
- Wilmington, DE, United States
- Edit business info
Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Travel Agency Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone