Overview
SKYLUX Travel has a rating of 4.8 stars from 2,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Always called back. Patient with my friends. I would recommend him to other people to use his services
I am happy with the purchase and the deal I got from Mr Ranger Fletcher, he responded to all my emails rapidly. He helped me get exactly what I was looking for.
He gives great service to his customers. He works hard
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review!
Our agent Winsor listened to our needs (which we're not uncomplicated) and understood, and came up with a creative solution and found a great price.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
I was booking a multi destination trip. The agent took the time to find the best options and price for us. This is the second time I book through Skylux. I would definitely recommend their service
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Josh was well informed and patient. The multi-step process was smooth understandable for someone who has little patients for all things computer / phone!
Dear ROBERT W., We are really pleased to hear that the booking process was smooth understandable.
Got a fairly reasonable price without the hustle of me doing all the work.
The staff, Jeff, was very knowledgeable and helpful, it made my experience very pleasant.
We are really glad to hear such a good review coming from our customers. Thank You.
What a fantastic service and an incredible deal, booked a flight on Singapore airlines, business class with a discount. Many thanks to Tom at SkyLux Travel. My Travel agent for the future.
Stan provided quick, efficient, professional service.
He found the flight I needed after I could not find it after looking at many other sights.
I would use him and Skylux travel again.
Thank you for your review! We are very glad that Stan was of great help.
We were coming from Thailand on China Southern business class, because customs and other issues we missed the flight Bangkok to Guangzhou where we were supposed to board for Los Angeles. The Airline refused to put us in the next plane to Guangzhou to make the connection and referred to our agent, SkyLux, which in turn referred us back the the airline. After 3 hours on the phone we gave up. They may be a discount business class agent but when things go wrong, do not expect anything from them. We had to buy two business class tickets with EVA and decided to forget the REALLY bad experience with both China Southern and SkyLux.
Thank you for your feedback. After tickets are issued, all changes are subject to the airline's fare rules and restrictions, but we would very much like to take a closer look at your specific case. Kindly send us your reservation/ticket number to feedback@skyluxtravel.com for further investigation.
Sincerely,
SkyLux Team
Good price! Good service and i'll be back for future booking!
Thank you
Hank you for your positive feedback! We're delighted to hear that Andrian provided you with very good service and that you found our prices competitive.
Very easy and helpful in communications regarding booking non-stops flights to Frankfurt.
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
I have booked with Skylux once before. Both times Ian was very prompt and found good flights at reasonable prices. I would definitely use Skylux again.
Zane was very helpful and patient during the whole booking process
Thank you for your kind words! We're delighted to hear that Zane provided you with excellent customer service.
I had to take a last minute trip and the service was great. They worked with me to identify my goals and budget and found a way to make it work. I'll definitely use them again.
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know
I entered a few lines of data, was told the rep would call me back, he called me back in 3 minutes, we had a quick conversation, and then sent a deal offer 30 minutes later
Thanks so much for sharing your experience with us!
It was a pleasant experience buying my round trip tickets for a Sister City visit!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
I knew what I wanted but Alonso helped me find better connections and a very good price for a comfortable travel. Everything was done quickly, efficiently and very kindly.
We are glad Alonso has helped you with your trip and the services provided are appreciated.
We have used SKYLUX Travel several times to book international business class seats. Harry has always been the agent we have worked with. Harry has always delivered with providing us with different options and saving us money. Highly recommend Harry and SKYLUX Travel!
DZ
Santa Barbara, Ca.
Your agent Harry would be so pleased to hear your words of appreciation! Thank you very much!
This is not my first experience with these type of Ticket selling places,
But it is the first time I've used these folks at SKYLUX Travel
What a great experience, from the ease of booking and making payment to the
Great pricing they secured for me.
I will use them again!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!