business logo of SKYLUX Travel

SKYLUX Travel

Overview

SKYLUX Travel has a rating of 4.8 stars from 2,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.

service
283
value
111
shipping
27
returns
45
quality
1,227
This company responds to reviews on average within 1 day
How would you rate SKYLUX Travel?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow ARTHUR R.
Unfollow ARTHUR R.
Send Message
Share Review
Report Review

I liked that Trent was able to give me a good price on premium economy for our international flight to Paris,

I also liked that he was able to give us a flight from Ontario airport near our house, instead of LAX which is very far for us with terribly long lines at check in snd TSA.

Date of experience: December 24, 2024
Herman B. SKYLUX Travel Rep
4 months ago

Indeed, Trent is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!

California
1 review
0 helpful votes
Follow ANDRONICO E.
Unfollow ANDRONICO E.
Send Message
Share Review
Report Review

It could have been 5-star...
December 1, 2024

We worked with Dublin to book our flight to Manila. He's a very creative agent. He gave us flight alternatives and listened well to our needs and requirements. My wife was working with another agent but when I shared with her the information that Dublin gave me, she was very pleased that we're able to complete the booking in no time. I would have given a five-star rating but because of the price we paid, I took one star out. Next time I fly again, I hope to use Dublin again.

Date of experience: November 21, 2024
Herman B. SKYLUX Travel Rep
5 months ago

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
Follow Bee D.
Unfollow Bee D.
Send Message
Share Review
Report Review

Incredible Service
November 16, 2024

Ore C is was great. He gave all options to pick from. We booked ticket from him early this tear.

Date of experience: November 6, 2024
Herman B. SKYLUX Travel Rep
6 months ago

We are happy our agent Ore C did such a great job for you.Thank you for your review.

California
1 review
0 helpful votes
Follow MICHAEL F.
Unfollow MICHAEL F.
Send Message
Share Review
Report Review

Tyler was great to work with.
November 26, 2024

He helped me book my flight. Very knowledgeable and courteous.

Date of experience: November 16, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.

California
1 review
0 helpful votes
Follow DOROTEOJOSE Y.
Unfollow DOROTEOJOSE Y.
Send Message
Share Review
Report Review

Ease on booking and reasonable airfare, my travel agent Barbara is very helpful and knowledgeable

Date of experience: November 12, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!

California
1 review
0 helpful votes
Follow VAIJAYANTI R.
Unfollow VAIJAYANTI R.
Send Message
Share Review
Report Review

Sklux Travel is a Good Travel Agency
October 21, 2024

Castiel, our agent at Skylux, has given us great service by working hard to locate good Business Class airfare deals for our family. He is always available to answer our questions.

Date of experience: October 9, 2024
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for your kind words! We’re so glad to hear that Castiel provided you with great service and worked hard to find excellent Business Class deals for your family.

Maryland
1 review
0 helpful votes
Follow Dr. Robin E.
Unfollow Dr. Robin E.
Send Message
Share Review
Report Review

Another winning Skylux expansion
December 13, 2024

As usual as soon as I needed to schedule another trip, I emailed Nicole, my personal travel agent at Skylux. She very quickly found me 3 itinerary options to consider. I chose, paid, and she selected seats according to my perference. What more could I ask for👍😊

Date of experience: December 3, 2024
Herman B. SKYLUX Travel Rep
5 months ago

We are happy to hear such words about Nicole,Thank you.

California
1 review
0 helpful votes
Follow HEENA A.
Unfollow HEENA A.
Send Message
Share Review
Report Review

This is the third time I have bought tickets through SkyLux. They are very thorough and reliable and have fairly helped me through tricky situations. They have given me excellent deals and I would highly recommend them to friends and family

Date of experience: December 2, 2024
Herman B. SKYLUX Travel Rep
5 months ago

Thank you for the fantastic review! We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.

California
1 review
0 helpful votes
Follow KAREN P.
Unfollow KAREN P.
Send Message
Share Review
Report Review

Awesome customer service
November 1, 2024

Lambert L. Was the agent that booked my flight. He did an awesome job of finding the best prices for my travel needs.

Date of experience: October 22, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Lambert is awesome! Thank you very much for being our Customer and sharing your great impression on us!

Florida
1 review
0 helpful votes
Follow RONALD L.
Unfollow RONALD L.
Send Message
Share Review
Report Review

Great savings and service
November 9, 2024

Mel helped me book a flight from MCO-KEF on Iceland Air.for a couple of hundred dollars less than booking directly.

Date of experience: October 30, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Thank you for your fantastic review! We’re thrilled to hear that Mel was able to help you save money on your flight.

California
1 review
0 helpful votes
Follow AZNAOUR P.
Unfollow AZNAOUR P.
Send Message
Share Review
Report Review

Pleasure to work with them
November 23, 2024

It was easy, fast with great deals. They found the best deals

Date of experience: November 13, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Thank you for the great feedback! We’re so happy to hear that your experience was easy and fast, and that we were able to find you the best deals.

California
1 review
0 helpful votes
Follow CASTRO A.
Unfollow CASTRO A.
Send Message
Share Review
Report Review

Easy
January 14, 2025

Smooth, satisfied with my bookings, the agent is attentive and knowledgeable and easy to communicate with

Date of experience: January 4, 2025
Herman B. SKYLUX Travel Rep
4 months ago

We are trying to be the best.Thank You.

Michigan
1 review
0 helpful votes
Follow SHARI S.
Unfollow SHARI S.
Send Message
Share Review
Report Review

Agent was very helpful
November 7, 2024

My flight had just gotten cancelled (not through SKYLUX). Woodie was very helpful in getting me rebooked on another flight.

Date of experience: October 28, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Thank you for your feedback! We’re glad to hear that Woodie was able to assist you with your rebooking after your flight cancellation.

Alabama
1 review
0 helpful votes
Follow CHARMAINE M.
Unfollow CHARMAINE M.
Send Message
Share Review
Report Review

Great service
December 1, 2024

I worked with Nolan and it was an awesome experience. He was very attentive and responsive to my needs for my trips. He explained everything in great detail and answered all my questions. I will be using your company again for future travel.

Date of experience: November 21, 2024
Herman B. SKYLUX Travel Rep
5 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that Nolan provided such an attentive and detailed service for your travel needs. Ensuring our customers feel supported and informed is our top priority, and it's great to know he exceeded your expectations.

Illinois
1 review
0 helpful votes
Follow HARSHADA D.
Unfollow HARSHADA D.
Send Message
Share Review
Report Review

Excellent services
January 8, 2025

Is good experience only not satisfied about trying to change tickets from Jan 10 th to 20 th was taking too long.

Date of experience: December 29, 2024
Herman B. SKYLUX Travel Rep
4 months ago

We are glad to hear that your experience with us was great! Thank you very much for purchasing with us!

Florida
1 review
0 helpful votes
Follow ROSA V.
Unfollow ROSA V.
Send Message
Share Review
Report Review

Excellent
November 21, 2024

Travis provided excellent customer service and answered all my questions.

Date of experience: November 11, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!

California
2 reviews
0 helpful votes
Follow Cynthia G.
Unfollow Cynthia G.
Send Message
Share Review
Report Review

Great service, good flight choices
August 12, 2024

We've been working with Boston for several years and he always finds us affordable options for our international travels. But the biggest reason we continue to work with him is because he's very responsive - especially when our flights are cancelled or changed. He quickly helps us find alternatives so we're not stuck with the problem!

Date of experience: August 2, 2024
Herman B. SKYLUX Travel Rep
9 months ago

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!

Florida
1 review
0 helpful votes
Follow ARLEEN S.
Unfollow ARLEEN S.
Send Message
Share Review
Report Review

Very informative and helpful
November 20, 2024

Dime takes his time to help you find the best possible time and connections for the best price.

Date of experience: November 10, 2024
Herman B. SKYLUX Travel Rep
6 months ago

Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.

California
1 review
0 helpful votes
Follow CARRIE G.
Unfollow CARRIE G.
Send Message
Share Review
Report Review

Great Experience
October 18, 2024

My agent was very friendly and helpful. It was the best experince I've had when booking a flight. It was easy, stress free and she found me a great flight at a great price.

Date of experience: October 8, 2024
Herman B. SKYLUX Travel Rep
7 months ago

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

New Jersey
1 review
0 helpful votes
Follow WILLIAM T.
Unfollow WILLIAM T.
Send Message
Share Review
Report Review

Very satisfied with the service.
October 31, 2024

Trisha was very kind, patient. She addressed my questions/concerns and explained clearly and patiently.

Date of experience: October 21, 2024
Herman B. SKYLUX Travel Rep
6 months ago

We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!