Overview
SKYLUX Travel has a rating of 4.8 stars from 2,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Derrick was swift, quick and got the reservation I wanted as well as my seat assignment all in one click. Bravo!
New company for me so not as smooth as usual. Next time will go better. Ford did an excellent job getting me squared away.
We are happy that Ford has provided you with such a wonderful experience.
I have been working with Castiel for nearly three years now and he has always gotten me the best priced Business class tickets available. A pleasure to work with SKYLUX Travel.
It is a pleasure working with my agent, Castiel. He will go the extra mile to make sure my requests are taken care of in a professional manner.
Alastair was very helpful and was always happy answer my calls.
Many thanks for a 5 star review of our services! We are pleased to hear your kind words about your excellent impression on our assistance!
Not bad at all. I appreciate the patience of Scott. I will use your service again. Thank you
Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!
Johnathan was great. I wanted to give him more of a tip but I'm low on funds.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
There was no pressure to buy any add-ons strictly up to me and I appreciated that so basically it was not a bait and switch operation
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review.
Spike provided excellent detailed service. He was very diligent in keeping me informed of my travel options.
Dear Customer, We wanted to extend our sincere thanks for your glowing review! It brings us immense joy to know that your travel experience with us was enjoyable.
Worked with Lionel for just three weeks and he found the near perfect flights from West Palm Beach (a small airport) to Budapest. And then returning from Amsterdam to WPB! Wow, great job and much appreciated
Thank you for your fantastic feedback! We’re thrilled to hear that Lionel provided you with excellent service and found the near-perfect flights for your trip.
Helpful, organized and patience service from Colin
Thank you for your kind words! We're thrilled to hear that Colin provided helpful, organized, and patient service. We strive to ensure every experience is a positive one, and it's great to know Colin was able to assist you so well.
Memphis is always professional, timely and gives me a good price. Thats why I am a repeat customer!
Thank you so much for your continued trust and loyalty! We're thrilled to hear that Memphis has been providing you with professional, timely service and great prices.
I've been using skulux for a few years now and I always get the best price for business class travel. Festus Yong, my long time sales contact is very professional, knowledgeable, responsive and just a pleasure to work with
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Both I and my husband received excellent service from Atilla when booking air tickets. He was exceptionally patient finding us what we needed! We will use his services in the future and will recommend him to our family and friends.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
I had used these services before, so I was hopeful I'd have a good experience again.
Thanks a lot for sharing your satisfaction with our service and being our loyal customer! Looking forward to assisting you once again!
I asked for several options including flights several days in advance so my wife and I could do some sightseeing before a Greek Island cruise. The agent provided us with options with competitive prices.
We are glad to hear that your experience with us was good! Thank you very much for being our Customer!
Told the agent what I wanted and she delivered. Very easy to complete the transaction.
Hank you for your positive feedback! We're so glad to hear that the transaction was easy and that our agent was able to deliver exactly what you were looking for.
Jason was kind, patient and extremely helpful. I had him on speaker phone and my family was so impressed, too, with his efficiency. I am very happy to have found your service, and to have a direct number to this nice gentleman who has made this trip begin well!
Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
I have been using Skylux for several years as a provider for business class tickets.
Spike Myers has provided me with excellent service.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I liked that Trent was able to give me a good price on premium economy for our international flight to Paris,
I also liked that he was able to give us a flight from Ontario airport near our house, instead of LAX which is very far for us with terribly long lines at check in snd TSA.
Indeed, Trent is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!
We worked with Dublin to book our flight to Manila. He's a very creative agent. He gave us flight alternatives and listened well to our needs and requirements. My wife was working with another agent but when I shared with her the information that Dublin gave me, she was very pleased that we're able to complete the booking in no time. I would have given a five-star rating but because of the price we paid, I took one star out. Next time I fly again, I hope to use Dublin again.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.