Overview
SKYLUX Travel has a rating of 4.8 stars from 2,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Worked with Colin for months. He was very patient and worked with me well
My agent (Nivea) was gracious and very helpful and knowledgeable
Thank you for sharing your feedback! It’s wonderful to hear that Nivea provided you with such gracious, helpful, and knowledgeable service.
Colombo did a nice job presenting our options in a very timely manner.
We are glad Colombo has helped you with your trip and the services provided are appreciated.
SkyLux travel consultants are so friendly, prompt, efficient and truly listen to our needs and constraints. I am delighted to continue using their services to book discounted business class tickets. I have booked more than 7 times with them and they have truly earned my loyalty. Thank you SkyLux.
Thank you for your review! We’re thrilled to hear that our travel consultants provided you with friendly, prompt, and efficient service tailored to your needs.
I wasn't sure how I wanted to travel, but Silvester gave me options and I chose a very favorable one.
Personalized service is at the heart of what we do, and we’re delighted that Silvester made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
My agent Otto has helped me with several flights, and I have referred one friend! You will not be disappointed!
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
I sent Otto all the information and he was able to quickly find flights for me. He is always so professional and puts up with all my questions!
Very positive experience with travel consultant and competitive pricing. Concierge service is a nice touch.
We are glad to hear that you have received great assistance from our agent. Thanks a lot for cooperating with us!
Rick was amazing! He was knowledgeable and helpful!
We are happy that Rick has provided you with such a wonderful experience.
There was an initial booking problem which Nolan handled quickly and efficiently
Thank you so very much for cooperating with us and giving us amazing feedback on our services!
Concise, to the point assistance. Great help, great follow up on services
We are really glad to hear such a good review coming from our customers. Thank You.
We had wonderful Business experience with Asuna Travel Agent of Skylux Travel.
She was very professional and thorough in her dealings/communications with us and was very helpful in arriving at the decision for our Travel needs
Dear Customer, we appreciate your feedback! It’s fantastic to know that you enjoyed our services. We look forward to helping you explore more destinations soon!
Excellent explanations concerning our travel requirements and additional services that are available.
Many thanks for such a great review of our services! We are so pleased to hear your kind words!
It was good agent did a great job finding the right flights for us
We are trying to be the best.Thank You.
I already had contact with three employees, they were efficient.
We are really glad to hear such a good review coming from our customers. Thank You.
Icca was great. She held my hand all the way thru some complex decisions. Just what an 80+ inexpericenced traveler needed. I and will be back.
What a pleasure to hear about your positive experience with Icca! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Process was easy and saved about $250 per ticket. Confirmed ticket was valid before I paid for them.
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review.
We were asked the right questions to get the itinary that will suit us. So, process went smoothly.
Thank you very much for sharing your positive impression on our agent's assistance! We appreciate it a lot!
The agent, Edward, was very knowledgeable and found a great itinerary that matched our needs. Second time with Skylux, booked a multi-leg trip to Italy in August 2024 with a different agent, there was a snafu at the airport with no boarding passes and came close to missing the flight, but in the end, all worked out. Would definitely recommend Skylux to family and friends.
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
Ms. Eve is superb, she goes out above and beyond to help customer. Truly appreciate her patience and knowledge in how to make customers happy. Thanks Eve.
Thank you so much for sharing your wonderful feedback! We're thrilled to hear that Eve provided you with exceptional service.
He was very professional and found me some great deals. Not the cheapest, but I feel the most efficient.
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It’s great to hear that Colin was so patient and worked well with you over the months! Building that kind of rapport really makes a difference in ensuring everything goes smoothly.