Overview
SKYLUX Travel has a rating of 4.8 stars from 2,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
My first experience with SKYLUX went very well. Sebastian was easy to deal with and he was able to get very good business class tickets for our European trip.
Easy. Met all my needs for price, time and convenience.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Excellent work by Chicago to find flights, except for several dropped calls all easy
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Greg was extremely helpful in not only finding the right flights for us but helping me through the paperwork which took a great deal of patience on his part. Thanks Greg.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Eddy did a great job working within my budget and was very responsive.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
Never disappointed. Andrew has always been helpful
Many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
Very responsive to our preferences regarding the flight, schedules and price
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Jake Brown help me got one ticket from San Francisco to China ChengDu, it lower than average $1000 and only one stop.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences.Jake Brown will be thrilled to know they made your trip planning effortless and enjoyable!
Dime was excellent, he was able to attend to my travel needs book my tickets
We are more than pleased to know that you had an enjoyable experience with us.
Responsive and resourceful. Noah was police and accessible
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Very knowledgeable and helpful pleasure talking with agent
We really appreciate you taking the time to share your feedback and being so open with us.
I needed to change my flight with the least amount of penalty and Pablo was able to find one so I was really relieved I didn't have to pay a whole lot. Thank you!
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust
Grant stuck with me over seven days until ticket was issued. After ticket was issued he helped me complete the forms and select seats. Everything is DONE.
That's great to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!
Quick replies with easy to understand options. In the past, presented an option I hadn't thought about that I liked better than what I had requested.
Thanks a lot for a wonderful review of our business! Looking forward to assisting you once again!
It was easy and the agent was very knowable and answers all our questions. She did her very best to get us the best deal
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with our assistance!
Have bee booking tickets for years value is great
And Roxette has always taken wonderful care of us.
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
Clara did a great job explaining everything and booking my tickets
Thanks a lot for taking the time to write such a wonderful review.
Walker is very professional and patient, even when you are not a big, high paying customer!
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
I have used the service now for three different international trips and each has gone very smoothly and I believe I have received good value and service.
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust
Chloe was great about putting my fears to rest, walking me through the process,and clarification when I failed to understand.
Thank you so much for your wonderful feedback! We're thrilled to hear that Chloe was able to ease your concerns, guide you through the process, and provide clear explanations when needed.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate you taking the time to leave us your 5-star review.