Overview
SKYLUX Travel has a rating of 4.8 stars from 2,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Easy to contact and engaging especially in negotiating what price I have to pay.
Our representative was attentive and available and provided us with options to fit the constraints we gave him. Highly recommend
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
I was unfamiliar with the service but excited to use it! Very helpful!
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Woodie did a good job and was quite knowledgeable.
Woodie would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!
Was able to finish transaction with all requests included! What more can i ask for! Underwood was superb!
Thank you for the wonderful feedback! We’re so happy to hear that Underwood was able to assist you in completing your transaction with all your requests. It’s great to know that you had an excellent experience!
After reading a review by Rick Steves Tours I knew getting help with getting a good deal on tickets would work out well! Abigail was great and made it easy!
Dear Customer, we truly appreciate your feedback! It’s great to hear that our team was able to assist you effectively. We look forward to serving you again!
Most productive hour. Got it all booked and confirmed with seats.
Dear Customer, as you have left us a 2 star rating, we have assigned you a special ID: 364151 and one of our representatives will be in touch with you shortly.
Agent) worked quickly in response quickly to all questions and concerns.
Dear Customer, We're overjoyed to know that your travel experience with us met your expectations. Creating seamless and memorable journeys is what we love to do, and we're thrilled that we could contribute to your happiness.
My experience was good with a little delay in response from the agent.
Many thanks for being our customer and taking your time to leave us a positive feedback!
He carefully shopped and waited till I received all the options and felt satisfied. He did not push me or use sales tactics to sell me something quickly. He stayed awake almost all night/India time, in order to serve me. Overall experience so far has been excellent!
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Quality service, very patient. Excellent advice, Forbes provided me with fantastic rates for my flight to Japan
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Great experience. Reviewed all options with us. Suggested concierge services available.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Our agent, Woodie, is efficient, courteous and helpful. It's a pleasure to work with him.
Dear Customer, We wanted to extend our sincere thanks for your glowing review! It brings us immense joy to know that your travel experience with us was enjoyable.
Quick professional service with excellent results from small southwest city
Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.
Seamless. Agent easy to understand and he knew what I was requesting. Personable. Will definitely use again
At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!
GREAT EXPERIENCE, THOROUGH,GREAT CARE, GAVE GOOD OPTIONS, VERY SATISFIED
GREAT PRICE, WILL WORK WITH MAXWELL AGAIN
THANK YOU
My first experience with SKYLUX went very well. Sebastian was easy to deal with and he was able to get very good business class tickets for our European trip.
We really appreciate you taking the time to leave us your 5-star review.
Easy. Met all my needs for price, time and convenience.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Excellent work by Chicago to find flights, except for several dropped calls all easy
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Greg was extremely helpful in not only finding the right flights for us but helping me through the paperwork which took a great deal of patience on his part. Thanks Greg.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!