Overview
SKYLUX Travel has a rating of 4.8 stars from 2,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Harry is exceptional in his endeavors to give you as many options that he can. He will research until you are satisfied with your final travel decisions. I always feel confident working with him, knowing that he will try and get us the best deal that he can.
Albert was outstanding, he understands what we need and he gave all the options availble
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
I had the opportunity to entrust Ace for my travel arrangements. He went far and beyond the call of duty to ensure everything was done precisely as I wanted them. I'm here to stay, thanks to Ace.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
It's so easy They respond very quickly And they care As it's there own family members asking for advice 😀
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Answer all the relevant questions, offered perks of purchasing travel insurance, Idris very professional have booked tickets in past, extremely helpful and replied back promptly
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Fast find of desired flights…got desired dates and times
Thank you for your feedback! We're so glad to hear that you found the flights you wanted quickly and easily.
Professional precise efficient Murphy has been the greatest he tries his best to accommodate and book us an amazing trip
We are so pleased to hear that Murphy provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Murphy was amazing he was so patient and knowledgeable he made my whole experience so pleasant.
Thank you I will be booking more vacations with him for sure!
I want to give a shout out to Julian for his availability, patience, and determination as I went through many interations of the itinerary before we arrived at a final product. I was already working with another agency because I saw the addition of travel insurance costs on the pricing summary and thought it was all a scam. But, with Julian's persistence, he explained to me it was optional. I think only the customer should be able to add those costs to the price summary because seeing a different price than the itinerary, I was very upset.
We are glad Julian has helped you with your trip and the services provided are appreciated.
Awesome experience. Conrad was very helpful. Looking into various flights and different days and making sure I had all the information before making a decision which one to go with you. I was given personalized care. Thank you
We are really glad to hear such a good review coming from our customers. Thank You.
Conrad - thank you so much for helping book our tickets to Hyderabad.
I enjoyed working with Pavard as he respected my desire to control costs while having choices on schedule.Tech issues with forms not saving info and having to redo several times which was frustrating.Alls well that ends well
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for cooperating with us!
Maverick was very helpful and offered helpful suggestions.
Thank you for your feedback! We’re so glad to hear that Maverick was helpful and provided great suggestions.
I have booked trips with Gaius before. I will continue to do so
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Roman was very helpful and patient with all my questions and concerns
Luxury travel is all about impeccable service, and we’re so happy to hear that Roman provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Great service. Very helpful for booking. I had really great customer service skills.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Our agent was Nigel J. He couldn't have been more helpful and kind. The prices he found us were better than we could find. I would definitely recommend Skylux.
We are glad to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!
Norman is a pro to work with and provides quick responses and best prices
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Even though I was nervous the information was timely and the website easy to understand
Thank you for your feedback! We're glad to hear that even though you felt nervous, the information provided was timely and the website was easy to navigate. Ensuring a smooth and supportive experience is important to us, and we’re happy it met your expectations.
Good customer service & support. My friends recommended the company. After my travel, I will provide more feedback regarding the company commitment.
At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!
Kate was fantastic she is my new travel agent moving forward
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Sam explained everything to my satisfaction. He was very kind and professional
Thank you for sharing your feedback! We're delighted to hear that Sam provided you with clear explanations and exceptional service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words! We’re thrilled to hear that Harry has consistently provided you with exceptional service and that you feel confident working with him.